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Kobe Bay Sheraton Hotel & Towers, Kobe

4-star4 stars
2-13 Kouyoucho-nakaHigashinada-ku, KobeHyogo-ken658-0032Japan, 855-239-9480

4-star hotel in Higashinada with 4 restaurants, 3 bars/lounges
  • Free WiFi and free parking
  • English spoken
Fabulous8.8 / 10
Great room
Great location
Wellness Area
Great wellness & sports facilities
Tasty breakfast
232See all 232 reviews
From 865 reviewsTripAdvisor Traveller Rating

Kobe Bay Sheraton Hotel & Towers, Kobe

Hotel Info: 855-239-9480

from $88
  • Japanese Western suite with open air bath - Non Smoking
  • Deluxe Twin - Non Smoking
  • Deluxe King - Non Smoking
  • Club Japanese Suite - Non Smoking
  • Standard Single Room - Smoking
  • Run of the house(Sheraton Floor, 28m²+)
  • Club Double - Non Smoking
  • Club Deluxe Twin - Non Smoking
  • Preferred Double - Smoking
  • Preferred Double - Non Smoking
  • Moderate Twin - Non Smoking
  • Club Deluxe Twin - Smoking
  • Club Double - Smoking
  • Deluxe King - Smoking
  • Deluxe Twin - Smoking
  • Japanese Room with Open Air Bath, Non Smoking
  • Moderate Twin - Smoking

At a glance

Key facts

Hotel size

  • This hotel has 270 rooms
  • This hotel is arranged over 21 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Sauna
  • Bicycle rentals on site
  • Playground on site
  • Tennis lessons on site
  • Nightclub
  • Tennis on site
Working away
  • Conference space
  • One meeting room
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).


Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Kobe Bay Sheraton Hotel & Towers, Kobe’s small print

Also known as

  • Kobe Bay Sheraton Hotel & Towers
  • Kobe Bay Sheraton Towers
  • Kobe Bay Sheraton Hotel
  • Kobe Sheraton
  • Sheraton Kobe
  • Kobe Bay Sheraton Hotel Towers


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2970 per person (approximately)

Airport shuttle service is offered for an extra charge of JPY 1800 per person (one way)

Airport shuttle service for children costs JPY 900

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Kobe Bay Sheraton Hotel & Towers, Kobe

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