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Steigenberger Hotel Hamburg, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Heiligengeistbruecke 4HamburgHH20459Germany, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
WiFi
WiFi system needs upgrading
857See all 857 Hotels.com reviews
From 1,582 reviewsTripAdvisor Traveller Rating

Steigenberger Hotel Hamburg, Hamburg

Hotel Info: 866-539-8117

from $125
  • Junior Suite
  • Deluxe Suite
  • Deluxe Room (Zimmer)
  • Group Rate
  • Superior Suite
  • Superior Room (Zimmer)
  • Standard Room (Zimmer)

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Hamburg Steigenberger Hotel
  • Steigenberger Hamburg
  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg Hotel Hamburg
  • Steigenberger

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 26.00 per day with in/out privileges

Rollaway beds are available for EUR 45 per night

Breakfast is offered for an extra charge of EUR 29,00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Meeting rooms 8
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Steigenberger Day Spa offers a wide array of internationally inspired treatments with a holistic approach. Highlights include:

  • Couples treatments in a spa suite
  • Ayurvedic treatments
  • Lomi Lomi massage
  • Facials with fragrant St. Barth products from the Caribbean
  • Dining

    Bistro am Fleet - Overlooking the garden, this bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

    Restaurant am Fleet - This restaurant serves breakfast only.

    Pianobar - Onsite piano bar.

    Steigenberger Hotel Hamburg, Hamburg’s small print

    Also known as

    • Hamburg Steigenberger Hotel
    • Steigenberger Hamburg
    • Steigenberger Hotel Hamburg
    • Steigenberger Hamburg Hotel Hamburg
    • Steigenberger

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 16 years old are not allowed in the spa without adult supervision.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Self parking costs EUR 26.00 per day with in/out privileges

    Rollaway beds are available for EUR 45 per night

    Breakfast is offered for an extra charge of EUR 29,00 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 25 per pet, per day

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Recent reviews

    Excellent 4.2 /5 from 857 reviews

    Steigenberger Hotel Hamburg, Hamburg
    Fair2.0 / 5
    Receptionist 1st day at work?
    Hotel was very well located, in great condition, however the service at the lobby was not what I expected, receptionist asked for my wife's passport, she provided it with, then she made a call to her supervisor in German to what i understood she needed a second form of ID from my wife, this was very uncomfortable, It took a while for the receptionist to find the reservation. In general this was very annoying. Then she was insisting that we get the breakfast package from Hotel which we didn't accept because we had a business breakfast arranged.
    1 night business trip
    Steigenberger Hotel Hamburg, Hamburg
    Fair2.0 / 5
    Disappointed with this place
    Booked a deluxe room for 3 adults, upon arrival they gave us a small room with one bed. Had to go back down to the lobby and wait to get another room with two single beds and a roll away. Room was basic and expensive for what it was. Asked about a breakfast recommendation at checkout, was told that there was nothing in walking distance. After driving away from hotel we saw plenty of places to eat. Reception was not able to print a receipt. Valet guy wanted me to get the key from reception for the car, pretty sure thats his job especially after paying 29 euros. Not sure how they have 5 stars, disappointed in service.
    1 night trip with friends
    Steigenberger Hotel Hamburg, Hamburg
    Outstanding5.0 / 5
    FREE SPA INCLUDED!
    Beautiful hotel in a great location. The room was beautiful and the spa facilities were great. My only complain is that fast internet wasn't included in the price of the room, only slow internet was available.
    3 night trip
    Steigenberger Hotel Hamburg, Hamburg
    Outstanding5.0 / 5
    Hamburg Haven
    It was such a pleasure to arrive in Hamburg to find we had chosen a jewel of a hotel. We were in walking distance to so many delicious restaurants and lots of great shopping. Our concierge Birgit was so very helpful. We truly wished we could have stayed more than three nights.
    3 night romance trip
    Steigenberger Hotel Hamburg, Hamburg
    Excellent4.0 / 5
    The room tooo old ti is look like in 1970& the staf very friendly.
    1 night family trip

    See all reviews

    Steigenberger Hotel Hamburg, Hamburg

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