Sep 4, 2023
Not a 5 star standard
Stayed 2 nights on weekend. 1. cheap pillow and comforter 2. comforter is thick and the room temperature is high and can't lower over 3 degree. 3. server didn't really clean the room. Towel, bath gel, toilet paper, bottle water... didn't replace 4. someone knocked my door at 11am without any reason 5. called reception twice but nobody answer nor call back 6. talked to their manager and she said their GM will contact me, but nothing happened, thought it's only 24 hours. Generally speaking, a hotel with poor management and far beyond a 5 star hotel.
Pohan, 2-night business trip
Verified Hotels.com guest review