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Kensington West Hotel, London

2.5 stars
25 Matheson RoadKensington, LondonEnglandW14 8SNUnited Kingdom, ‏‎800-491-6126
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Good3.2 / 5
Location
Great location
Comfort
Uncomfortable
WiFi
Bad internet service
397See all 397 Hotels.com reviews
From 386 reviewsTripAdvisor Traveller Rating

Kensington West Hotel, London

Hotel Info: 866-539-8117

from $59
  • Twin Room
  • Family Quadruple Room
  • Double Room
  • Triple Room (1 Double and 1 Single Bed)
  • Twin Room
  • Family Room
  • Family Room
  • Triple Room (3 Single Beds)
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2:30 PM
  • Check-out time is 11:30 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Luggage storage
Facilities
  • Elevator/lift

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Recent reviews

Good 3.2 /5 from 397 reviews

Kensington West Hotel, London
Poor1.0 / 5
They are unfair because I didn't stay at this hotel but they won't refund me because they claim they didn't let anyone else reserve the room. How would we know if that's even true?
4 night trip with friends
Kensington West Hotel, London
Poor1.0 / 5
Look for a better place.
The hotel's rooms are very small and uncomfortable, the bathroom are the smallest ones I have ever seen. The shower is indeed a micro one and you can not brush your teeth with the door closed as you are not able to lean inside that bathroom. The location is not good, the neighborhood is full of doped and drunk guys, it's near a tube's station but the tube's tickets are expensive...almost £5 for a single ride. I don't think this place is worth it.
4 night family trip
Kensington West Hotel, London
Excellent4.0 / 5
Good Hotel in a Residential Neighborhood
If you want a hotel that's clean, in a residential neighborhood, and has convenient access to the Underground (5ish minute walk), then this is a good choice. My wife and I hate chain hotels and enjoy staying in smaller hotels like this one when we travel. The staff was AWESOME. They answered each question we had and if they didn't have the answer ready, they took the steps to find the answer. Very friendly and helpful. As I mentioned, the room was clean. And I mean spotless. I'd swear you could have eaten off the bathroom floor tiles. I've read comments about the poor wifi and I had no problems with it. It's not super fast so don't plan on watching a full Netflix series but once you login (and if you don't login, it IS super slow) it's fine for general web surfing, checking email, and such. I have 2 points that would have made the room much better. The room we were in was actually rather good sized for Europe. Plenty of room for my wife and I. It could have used a chair by the windows. It did have an IKEA style stool by the desk but a chair by the window would have been nice to sit in and relax while waiting for my wife to finish getting ready. The other piece is some general area information. I'm not talking information on tourism in London, I'm saying what's in the area - recommended restaurants/cafes. I would stay here again and would recommend it.
7 night romance trip
Kensington West Hotel, London
Excellent4.0 / 5
Kensington West
Kids loved the bunk beds and not having to share a double bed. Great location to Tube, grocery store. Hotel has character.
3 night family trip
Kensington West Hotel, London
Poor1.0 / 5
I didnt stay, they offered wifi, they were unable to provide as advertised
3 night romance trip

See all reviews

Kensington West Hotel, London

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