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Crowne Plaza Houston Galleria Area, an IHG Hotel

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Exterior
Outdoor pool, open 6:00 AM to 11:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 11:00 PM, free cabanas, pool umbrellas
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Houston Galleria Area, an IHG Hotel

Crowne Plaza Houston Galleria Area, an IHG Hotel

3.5 star property
3.5-star aparthotel in Memorial with outdoor pool and restaurant

7.6/10 Good

1,151 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $93
Price available on 1/31/2023
Map
7611 Katy Fwy, Houston, TX, 77024

Room options

About this area

What's nearby

  • In Memorial
  • Westheimer Rd - 12 min drive
  • Memorial City Mall - 13 min drive
  • Downtown Aquarium - 13 min drive
  • CityCentre - 14 min drive
  • Rice University - 17 min drive
  • Toyota Center - 19 min drive
  • George R. Brown Convention Center - 16 min drive
  • Minute Maid Park - 17 min drive
  • NRG Park - 13 min drive
  • University of Houston - 22 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 31 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive
  • Houston Station - 14 min drive

Restaurants

  • Chick-fil-A - 9 min walk
  • El Pollo Loco - 12 min walk
  • Whataburger - 12 min walk
  • Demeris Barbeque - 4 min drive
  • Dairy Queen - 4 min drive

About this property

Crowne Plaza Houston Galleria Area, an IHG Hotel

Located in the entertainment district, Crowne Plaza Houston Galleria Area, an IHG Hotel is a great choice for a stay in Houston. Guests can take a dip in the outdoor pool or grab a bite to eat at 7611 Bistro & Lounge, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and apartments offer up nice touches like hydromassage showerheads and pillowtop beds with premium linens. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Free pool cabanas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free crib/infant bed

Restaurants on site

  • 7611 Bistro & Lounge

Food and drink

  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily: USD 8-11 per person
  • 1 restaurant
  • 1 bar

Bedrooms

  • Premium bedding
  • Free rollaway/extra beds
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Bathtub
  • Hydromassage showerhead
  • Towels provided
  • Eco-friendly toiletries
  • Hair dryer
  • Free toiletries
  • Bathrobes

Entertainment

  • 37-inch LCD TV with cable service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • 9 meeting rooms
  • Desk
  • Conference space (12000 square feet)

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • USD 75 per pet per stay
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • ATM/banking services
  • Wedding services
  • Porter/bellhop

Location highlights

  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • 24-hour fitness center
  • Fitness facilities nearby (free access)
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector
  • Window guards

General

  • 207 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Connecting/adjoining rooms avaliable

Special features

Dining

7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per day

Optional extras

  • Breakfast costs between USD 8 and USD 11 per person (approximately)

Pets

  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Frequently asked questions

Does Crowne Plaza Houston Galleria Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Houston Galleria Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Houston Galleria Area, an IHG Hotel?
As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Galleria Area, an IHG Hotel on Jan 31, 2023 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Houston Galleria Area, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Houston Galleria Area, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Crowne Plaza Houston Galleria Area, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay.
Is parking offered on site at Crowne Plaza Houston Galleria Area, an IHG Hotel?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Crowne Plaza Houston Galleria Area, an IHG Hotel?
You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Houston Galleria Area, an IHG Hotel and nearby?
Crowne Plaza Houston Galleria Area, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Houston Galleria Area, an IHG Hotel?
Yes, there's an onsite restaurant, 7611 Bistro & Lounge. Nearby restaurants include Chick-fil-A (9-min walk), El Pollo Loco (12-min walk), and Whataburger (12-min walk).
What's the area around Crowne Plaza Houston Galleria Area, an IHG Hotel like?
Crowne Plaza Houston Galleria Area, an IHG Hotel is in Memorial, a short 20-minute walk from Memorial Park and 12 minutes' walk from Marq*E Entertainment Center. Travelers give top marks for the aparthotel's prime location.

Reviews

7.6

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

4/10 Fair

I wish it was better.
Well, I’ve stayed at this hotel before and I’ve never really had too many problems, but this time the toilet would not stop running, and a light fixture was almost about to fall off and the couch in a room was ripped. Overall it just wasn’t a good look, but normally, this is a pretty good hotel. I was informed that they were doing some remodeling but I could understand if you were doing remodeling why would you put somebody in that room? I didn’t really understand that but they put us in a room anyway. I think next time they should pay attention to the rooms that are not remodeled and make sure they do look good and are OK for a guess to stay.
Room 244
Room 244
Curtis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rough start but okay
The front desk clerk was kind at check in and got us our room keys. When we got upstairs, the keys didn’t work. A little annoying, but it happens. My husband went back down and got new keys. They worked, however, the room was occupied! Thankfully the other guests weren’t in the room, but it was awkward and I’m sure those guests would have been angry to know strangers were let into their room. This time we all lugged our stuff back to the lobby. The clerk was very apologetic and gave us breakfast vouchers for one of the days we were staying there. The lobby was nice and breakfast was good, but the rooms were a little run down. Overall, I will not be returning.
Hayley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not wearing a crown
There was always a line at the desk because someone was having an issue. Most of the outlets in the room did not work. The coffee machine did not work. The toilet ran continually unless you jiggle the handle.
Tameka, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JERALD, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service
They gave my room away that i booked so i had to get in a room with one bed there was supposed to be a kitchen area there wasnt one the tvs were not connected couldnt watch them and said maintenance was off until monday and only tried to offer a $40 deduction
Asya, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yachel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

NO AC IN ROOM ALL NIGHT! Very uncomfortable
First u pull up and get honked at by “security” as I walked in to check in that I couldn’t park there. Done honk at me! If ur car wasn’t there people could get by. I’m checking in. You are the one that needs to be driving around looking for crime. Not blocking the driveway. What hotel doesn’t let you pull up to check in. Then I get a room with no AC. I basically have to wait tell maintenance shows up in morning to fix it. Hotel service and accommodations sure ain’t what they use to be.
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good
we truly enjoyed this location, it is quiet, clean, with great beds
joseph, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Room Burglarized
No one speaks any English. I left my room to go to my car in the morning and left my phone charged next to the bed...In a matter of 20 minutes my room was burglarized. My phone, earring, Glasses, and medicine We’re nowhere to be found. I always keep my do not disturb sign on the door. Apparently the staff could care less. The phone was tracked to Mexico, Police are involved and I was forced to stay at the hotel while I ask for an investigation. And yes, I have to pay each and every day I am here trying to get my items back.
Tracey, 1-night family trip
Verified Hotels.com guest review