Novotel Sydney Parramatta

Photo gallery for Novotel Sydney Parramatta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Novotel Sydney Parramatta

UNESCO Sustainable Travel Pledge

Novotel Sydney Parramatta

4.0 star property
4-star hotel with outdoor pool, near Bankwest Stadium

7.6/10 Good

997 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $118
Price available on 10/9/2022
350 Church Street, Parramatta, NSW, 2150
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Self parking
  • Conference center
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Parramatta
  • Star Casino - 32 min drive
  • SEA LIFE Sydney Aquarium - 32 min drive
  • Circular Quay - 39 min drive
  • Luna Park - 37 min drive
  • Sydney Harbour Bridge - 38 min drive

Getting around

  • Sydney Airport (SYD) - 41 min drive
  • Parramatta Station - 13 min walk
  • Sydney Parramatta Station - 14 min walk
  • Sydney Harris Park Station - 21 min walk

About this property

Novotel Sydney Parramatta

4-star eco-friendly hotel in the heart of Parramatta
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Novotel Sydney Parramatta. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and free newspapers
  • An elevator, laundry services, and a computer station
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms at Novotel Sydney Parramatta offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 45-inch LCD TVs with digital channels
  • Coffee/tea makers, daily housekeeping, and desks



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 12 floors


  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered onsite self parking (AUD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (2583 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Steam room


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance


  • English

Room amenities

Be entertained

  • 45-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet (surcharge)
  • Phone


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for AUD 24.50 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of AUD 20 for adults and AUD 20 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.3 percent


  • Covered self parking costs AUD 25 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Frequently asked questions

Does Novotel Sydney Parramatta offer free cancellation for a full refund?
Yes, Novotel Sydney Parramatta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Sydney Parramatta?
As of Sep 25, 2022, prices found for a 1-night stay for 2 adults at Novotel Sydney Parramatta on Oct 9, 2022 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Sydney Parramatta?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Novotel Sydney Parramatta?
Yes, there's an outdoor pool.
Are pets allowed at Novotel Sydney Parramatta?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Sydney Parramatta?
Yes. Self parking costs AUD 25 per day.
What are the check-in and check-out times at Novotel Sydney Parramatta?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel Sydney Parramatta and nearby?
Novotel Sydney Parramatta has an outdoor pool and a steam room.
Are there restaurants at or near Novotel Sydney Parramatta?
Yes, there's an onsite restaurant. Nearby restaurants include Chocolateria San Churro (3-min walk), Coco Cubano Parramatta (3-min walk), and Kouzina Greco (4-min walk).
What's the area around Novotel Sydney Parramatta like?
Novotel Sydney Parramatta is in Parramatta, a short 8-minute walk from Bankwest Stadium and 10 minutes' walk from Westfield Parramatta Shopping Centre. Our travelers say the local area is very walkable.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Emanuele, 2-night business trip
Verified guest review

10/10 Exceptional

Stephen, 1-night trip
Verified guest review

6/10 Good

2-night business trip
Verified guest review

6/10 Good

Great Stay
Location was excellent
Bernadette, 1-night family trip
Verified guest review

4/10 Fair

The rooms are clearl end of service life. Our rowas not serviced for 3 days. On the 3rd night we arrived homelate to a strongsmell of cigarettes within our room, from thepersonnext doorsmoking in their room. Multiple attempts to get action to no avail, as the person next doorhad a do not disturb sign on their door. Resolved the following day by moving toanother room. Our Clothing and belongings all smelt like smoke. Whilst not the hotels fault, their lack of action was unacceptable.
Kathleen, 4-night trip
Verified Lastminute guest review

6/10 Good

Vinaysinh, 1-night trip
Verified Wotif guest review

8/10 Very Good

Always good customer service. The young girl in the restaurant on Saturday night was left on her own to take care of dinner customers due to a function in hotel. She was so professional courteous and calm. So fabulous. Thank you. 😊
Pamela, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Simon, 2-night trip
Verified guest review

8/10 Very Good

Chris, 2-night trip
Verified Wotif guest review

4/10 Fair

Where do I start? This place has the worst room service options ever. Your choice of 4 items for dinner, they don’t look at request even though you are prompted to provide special requests and when it arrives the food is cold. Unlike other establishments that have returned to room service this place hasn’t and they don’t service your room daily. Staff were cranky upon check in; and don’t even bother to ask you how your stay was upon checkout. I can see why they don’t ask. The only good thing about this place is it’s close location to some wonderful restaurants. Do yourself a favour and stay somewhere else.
Mary-Anne, 3-night business trip
Verified guest review