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Extended Stay America - Chicago - Naperville - West, Naperville

2.5 stars
1575 Bond StNapervilleIL60563United States of America, 800-658-6760
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  • Chicago, IL (ORD-O'Hare Intl.) 33-min drive; 29.8 miles/48 km
  • Chicago, IL (MDW-Midway Intl.) 42-min drive; 35.1 miles/56.6 km
  • Naperville Route 59 Station 6-min drive; 2.3 miles/3.7 km
  • Naperville Station 12-min drive; 4.9 miles/7.9 km
  • West Chicago Station 14-min drive; 6.5 miles/10.4 km
  • Free self parking
2.9 / 5
Service
Service is adequate
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
110See all 110 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - Naperville - West, Naperville

Hotel Info: 800-658-6760

from $76
  • StudioTwoTwin Non Smoking
  • Studio, Accessible, Smoking
  • Studio, Accessible, Non Smoking
  • Signature Studio Deluxe 2 Twins
  • StudioTwo Twin Smoking
  • Studio One Queen Non-Smoking
  • Studio, 2 Double Beds, Non Smoking
  • Studio, 2 Double Beds, Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Smoking
  • Signature Studio One Queen Non-Smoking
  • Studio One Queen Smoking

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Chicago Naperville West
  • Extended Stay America Hotel Naperville Chicago West
  • Extended Stay America Chicago Naperville West Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
Working away
  • Business center
Services
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - Naperville - West, Naperville’s small print

Also known as

  • Extended Stay America Chicago Naperville West
  • Extended Stay America Hotel Naperville Chicago West
  • Extended Stay America Chicago Naperville West Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 110 reviews

Extended Stay America - Chicago - Naperville - West, Naperville
Poor1.0 / 5
Awful
1 night romance trip
Extended Stay America - Chicago - Naperville - West, Naperville
Poor1.0 / 5
4 out of 10
Place was sort of nice. First room they gave me, was really dirty and it smelled a lot like marijuana when I ordered a non smoking room. They gave me a new one and it was decent. front desk took about 5 mins to even get to me, without having any other customers.
1 night romance trip
Extended Stay America - Chicago - Naperville - West, Naperville
Good3.0 / 5
Just Nasty
The sheets had not been changed hair from previous person was on the sheet and boogers were on the head board
1 night trip
Extended Stay America - Chicago - Naperville - West, Naperville
Fair2.0 / 5
Night @Extended Nightmare
Arrived for my late check-in at 10:30pm. Waited nearly 15 minutes for the desk person to even appear. Had no TP in my room. The next morning I went to shave and shower and had little then no water pressure at 10:15am. When I went to the Front Desk clerk to inquire as to the problem she said they were under construction. I asked why I had not been informed of that the prior night or called in the morning and further how she recommended I get bathed for my workday. She simply stared at her desk top computer. When I left 30 minutes later someone had taped a note on the counter top advising an empty lobby that the water was turned off. This joint makes the Bates Motel look appealing. You will not be seeing me at an Extended Stay again.
1 night business trip
Extended Stay America - Chicago - Naperville - West, Naperville
Poor1.0 / 5
Horrible customer service, was told that the front desk was closed. The lobby was dirty, our room smelled terrible.
1 night romance trip

See all reviews

Extended Stay America - Chicago - Naperville - West, Naperville

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