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Extended Stay America - Chicago - Naperville - West, Naperville

2.5 stars2.5 stars
1575 Bond StNapervilleIL60563United States of America
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2.9 / 5
Room
Room needs to be improved
Location
Great location
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
134See all 134 Hotels.com reviews
From 74 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - Naperville - West, Naperville

from $59
  • Studio, 2 Twin Beds, Non Smoking
  • Studio, 1 Queen Bed, Accessible, Smoking
  • Studio, 1 Queen Bed, Accessible, Non Smoking
  • Signature Studio Deluxe 2 Twins
  • Studio, 2 Twin Beds, Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 2 Full Beds, Non Smoking
  • Studio, 2 Full Beds, Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Smoking
  • Signature Studio One Queen Non-Smoking
  • Studio, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Chicago Naperville West
  • Extended Stay America Hotel Naperville Chicago West
  • Extended Stay America Chicago Naperville West Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
Working away
  • Business center
Services
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - Naperville - West, Naperville’s small print

Also known as

  • Extended Stay America Chicago Naperville West
  • Extended Stay America Hotel Naperville Chicago West
  • Extended Stay America Chicago Naperville West Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 134 reviews

Extended Stay America - Chicago - Naperville - West, Naperville
Good3.0 / 5
You get what you pay for. It's a cheap place to stay and it does the job
4 night business trip
Extended Stay America - Chicago - Naperville - West, Naperville
Poor1.0 / 5
It was bad
1 night business trip
Extended Stay America - Chicago - Naperville - West, Naperville
Poor1.0 / 5
Not worth staying
The hotel was very dirty.. The police was there seems like every other night... the front desk people were rude and none of them ever smiled.... It's suppose to be non smoking but guest stilled smoked and the hotel never addressed them.. The hotel staff needs training on EVERYTHING.... They are not professional at all... They're flirting with guest at the front desk... they are not in uniform... too much to cover.. I would never stay there again
11 night romance trip
Extended Stay America - Chicago - Naperville - West, Naperville
Poor1.0 / 5
Only stay here as a last resort
This was the most disgusting hotel that I've ever stayed at as I book many hotels throughout the year for comparison. It was dirty all the way around. The counter tops in the room were not cleaned from the guests before. They were sticky and had food crumbs on them. The floor of the shower was dirty with hair and debris. The sink was not wiped down all the way. The floor in the room had salt marks from the people's shoes who were in there before us. Worst of all, the smell in the room was almost unbearable. Also, walking down the hallway always smelled like pot. Not a big deal to some, but to others it may be.
3 night family trip
Extended Stay America - Chicago - Naperville - West, Naperville
Good3.0 / 5
Ok
1 night romance trip

See all reviews

Extended Stay America - Chicago - Naperville - West, Naperville

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