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Doubletree by Hilton Cheltenham, Cheltenham

4 stars4 stars
Cirencester RoadCharlton Kings, CheltenhamEnglandGL53 8EAUnited Kingdom, 855-239-9397
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Good3.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Wellness Area
Sufficient wellness & sports facilities
364See all 364 Hotels.com reviews
From 34 reviewsTripAdvisor Traveller Rating

Doubletree by Hilton Cheltenham, Cheltenham

Hotel Info: 855-239-9397

from $76
  • Premium Double Room
  • Twin Room
  • Deluxe Room, 1 Double Bed, Non Smoking, View
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Manor House Suite)
  • Standard Double Room
  • Standard Single Room
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Room, 1 Twin Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking, View
  • Deluxe Room, 1 Queen Bed, Non Smoking, View
  • Family Room, 1 King Bed
  • Family Room, 1 Queen Bed
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Doubletree Hilton Cheltenham Hotel
  • Hotel Cheltenham Park
  • Doubletree Hilton Cheltenham
  • DoubleTree By Hilton Cheltenham Charlton Kings
  • Cheltenham Park Hotel Charlton Kings

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of GBP 24 per person (approximately)

Pets are allowed for an extra charge of GBP 50 per pet, per stay

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1848
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, BEAUTY AT CHELTENHAM . Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

Lakeside Restaurant - This restaurant serves lunch and dinner. A children's menu is available.

Lilleybrook Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Doubletree by Hilton Cheltenham, Cheltenham’s small print

Also known as

  • Doubletree Hilton Cheltenham Hotel
  • Hotel Cheltenham Park
  • Doubletree Hilton Cheltenham
  • DoubleTree By Hilton Cheltenham Charlton Kings
  • Cheltenham Park Hotel Charlton Kings

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of GBP 24 per person (approximately)

Pets are allowed for an extra charge of GBP 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 364 reviews

Doubletree by Hilton Cheltenham, Cheltenham
Excellent4.0 / 5
Housekeeping needs improving
It was a nice stay, however I was horrified to find that the towel that I used after my shower had several brown stains on it, it made me wonder if it was clean or not. Awful. I also had to ask for a hairdryer as there wasn't one in my roo,. Surely this should be an essential?
1 night trip with friends
Doubletree by Hilton Cheltenham, Cheltenham
Outstanding5.0 / 5
Lovely stay
Excellent staff service and room was a delight.
Trip with friends
Doubletree by Hilton Cheltenham, Cheltenham
Outstanding5.0 / 5
Excellent value
Book a bargan price single room, and was given a superior double room with chocolates and robe ! Very happy cuatomer
Business trip
Doubletree by Hilton Cheltenham, Cheltenham
Excellent4.0 / 5
Pleasant but nothing 'special'
A one night stay here after meeting some old colleagues. The hotel is large and feels a little dated in places, however the room was spacious and comfortable with a great bed. Bathroom could have been a little more modern but clean enough. Friendly staff and a tasty breakfast. I didn't see/use the leisure facilities. Overall a pleasant enough hotel but nothing 'special'
Trip with friends
Doubletree by Hilton Cheltenham, Cheltenham
Fair2.0 / 5
Do not stay here.
Yes the hotel decor is dated but that isn't the real problem with this massive hotel. The bed was incredibly uncomfortable with scratchy sheets. I specifically asked for a quiet room and we were woken early the next morning by a delivery truck unloading right outside our window. When I mentioned this to the man on reception that morning he just stared at me blankly. We made the awful mistake of ordering room service, a'venison' burger was entirely innedible and missing half the stated ingredients. The ravioli was like lumps of paste. We we will come back to Cheltenham but we will not stay here.
Romance trip

See all reviews

Doubletree by Hilton Cheltenham, Cheltenham

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