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The Westin San Jose

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Premium bedding, down comforters, pillowtop beds, in-room safe
Daily cooked-to-order breakfast for a fee
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Fitness facility

Overview of The Westin San Jose

The Westin San Jose

4.0 star property
4-star hotel with restaurant, near San Jose Convention Center
8.4 out of 10 Very Good
8.4/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $142
Price available on 6/10/2023
Map
302 South Market Street, San Jose, CA, 95113
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • 7 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Downtown San Jose
  • San Jose Convention Center - 1 min walk
  • San Jose State University - 6 min walk
  • SAP Center at San Jose - 17 min walk
  • PayPal Park - 5 min drive
  • Santa Clara University - 7 min drive
  • Westfield Valley Fair Shopping Mall - 6 min drive
  • Winchester Mystery House - 7 min drive
  • Santana Row Shopping Center - 7 min drive
  • Raging Waters - 11 min drive
  • Great Mall of the Bay Area - 10 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • Tamien Station (Caltrain) - 4 min drive
  • San Jose College Park Station - 4 min drive
  • San Jose Diridon Station - 18 min walk
  • Convention Center Station - 2 min walk
  • San Antonio Station - 5 min walk
  • Childrens Discovery Museum Station - 8 min walk

Restaurants

  • Nirvana Soul - 2 min walk
  • Voltaire Coffee House - 2 min walk
  • Haberdasher - 3 min walk
  • Bijan Bakery And Cafe - 3 min walk
  • Subway - 2 min walk

About this property

The Westin San Jose

Just 4.2 mi (6.8 km) from the airport, The Westin San Jose puts you just a 5-minute drive from San Jose Convention Center and SAP Center at San Jose. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Il Fornaio, which serves Italian cuisine and is open for breakfast and dinner. This upscale hotel is also within a short drive of Santana Row Shopping Center and Winchester Mystery House. The comfortable beds and helpful staff get good marks from fellow travelers. Public transportation is just a short walk: Convention Center Station is steps away and San Antonio Station is 5 minutes.

Languages

English, Filipino, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (up to 40 lbs per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 49.00 per night; includes in/out privileges)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (8849 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1926
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00–30.00 for adults, and USD 10.00–30.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 1:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Covered valet parking costs USD 49.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • Intertek Cristal (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

Frequently asked questions

Does The Westin San Jose offer free cancellation for a full refund?
Yes, The Westin San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin San Jose?
As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at The Westin San Jose on Jun 10, 2023 start from $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin San Jose?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Westin San Jose?
Yes, pets stay free, with a maximum weight of 40 lbs per pet.
Is parking offered on site at The Westin San Jose?
Yes. Valet parking costs USD 49.00 per night. Parking spots may be limited.
What are the check-in and check-out times at The Westin San Jose?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Westin San Jose and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Westin San Jose?
Yes, Il Fornaio offers Italian cuisine.
What's the area around The Westin San Jose like?
The Westin San Jose is in Downtown San Jose, a short 7-minute drive from Norman Y. Mineta San Jose Intl. Airport (SJC) and 17 minutes' walk from SAP Center at San Jose. Travelers say this hotel is in a good location.

Reviews

8.4

Very Good

8.9/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Good experience
Great customer service, quiet room and facilities, the lobby had free water/tea/coffee and areas to work and hang out, everything was easy to find, and the hotel looked classy and clean. The location is not the greatest since it's on a busy street corner in downtown SJ so we paid a fortune to park in a garage with locked stairwells that made it hard to get to our car.
Jared, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok but not great
The condition of the hotel is old and needs updating. Windows to the rooms and bathrooms allow quite a bit of noise into the room and the bathroom window did not close properly. The hotel uses temporary cardboard waste bins in the hallways and at the elevators. The condition and furnishings within the hotel really need to be updated to command a hotel rate that they are asking for. For a historical hotel, Westin could do better to bring the place up to proper condition.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 2-night trip
Verified Hotels.com guest review

6/10 Good

Christina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great up grade
We ended up booking with The Westin last minute because our other option turned out to be a dump. The Westin was a great up grade. The room didn’t have a smell, clean, bed well made, all the amenities available, too. One complaint was regarding the bed, it could be changed, it was sinking from one side and felt old.
Christina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Happy Staff - Happy Guests!
Hotel staff was fabulous. Onsite restaurant was a bit slow, hotel management was great to listen and speak to restaurant management to resolve.
DEAN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Janice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Great upgrades
James, 1-night family trip
Verified Hotels.com guest review