Hyatt House Nashville/Franklin/Cool Springs in Nashville: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Art Deco hotel with indoor pool, near CoolSprings Galleria

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

Superb

Property highlights

Pet friendly

Pool

Free parking

Air conditioning

Free WiFi

Laundry facilities

3501 Mallory Lane, Franklin, TN, 37067

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Indoor pool
24-hour room service
24-hour business center
Business center
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Vending machine
Laundry service

Feel at home

Free cribs/infant beds
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains

Room options

Suite, 1 Bedroom, Accessible, Bathtub

490 sq ft
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

787 sq ft
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds

563 sq ft
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

429 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

340 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

340 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

533 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

543 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

340 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

CoolSprings Galleria - 29 min walk
Nashville Zoo - 16 min drive
Mall at Green Hills - 19 min drive
Belle Meade Plantation - 24 min drive

Getting around

Nashville International Airport (BNA) - 23 min drive
Smyrna, TN (MQY) - 34 min drive
Nashville Riverfront Station - 22 min drive
Nashville Donelson Station - 24 min drive

Restaurants

Chick-Fil-A - 8 min walk
Huckleberry Brewing - 11 min walk
McDonald's - 12 min walk
Culver's - 4 min walk
Starbucks - 13 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs puts you 1.5 mi (2.4 km) from CoolSprings Galleria. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Fellow travelers say good things about the overall property condition and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest accommodations are accessible via mobile device

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

125 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Minimum check-in age: 21
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas

Parking

Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Free self-serve breakfast on weekday mornings 6:30 AM–8:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli

Working away

24-hour business center
Meeting room
Coworking spaces

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage

Facilities

Built in 2020
Safe-deposit box at front desk
An indoor pool

Accessibility

Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Hand-held showerheads
Closed captioned TV

Room amenities

Be entertained

49-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided

What to enjoy

In-room massage

Freshen up

Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free local calls
Desk chair

Daily housekeeping
Mobile key entry
Restaurant dining guide

Fees & policies

Pets

Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel

Hyatt House Nashville/Franklin/Cool Springs Franklin

Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs offer free cancellation for a full refund?

Yes, Hyatt House Nashville/Franklin/Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of Oct 1, 2023, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on Oct 2, 2023 start from $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hyatt House Nashville/Franklin/Cool Springs?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hyatt House Nashville/Franklin/Cool Springs?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hyatt House Nashville/Franklin/Cool Springs?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt House Nashville/Franklin/Cool Springs?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt House Nashville/Franklin/Cool Springs?

You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hyatt House Nashville/Franklin/Cool Springs and nearby?

Hyatt House Nashville/Franklin/Cool Springs has an indoor pool.

Are there restaurants at or near Hyatt House Nashville/Franklin/Cool Springs?

Yes, there's an onsite restaurant.

What's the area around Hyatt House Nashville/Franklin/Cool Springs like?

Hyatt House Nashville/Franklin/Cool Springs is located a short 13-minute walk from Aspen Grove Park.

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Sep 30, 2023

We travel alot and this was our first time staying at a Hyatt and will be where we stay from now on if available. It was very clean and beds comfortable. The staff was nice and good breakfast. I highly recommend staying.