Hyatt House Nashville/Franklin/Cool Springs

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Primary image
Indoor pool
49-inch flat-screen TV with cable channels, TV
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Overview of Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with indoor pool, near CoolSprings Galleria

9.4/10 Exceptional

495 verified Hotels.com guest reviews

Guests rated location

  • Safe212 positive mentions
  • Quiet189 positive mentions
  • Dining options185 positive mentions
  • Easy Parking174 positive mentions
  • Convenient168 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
The price is $141
Price available on 6/6/2022
Map
3501 Mallory Lane, Franklin, TN, 37067
Main amenities
  • 125 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • CoolSprings Galleria - 30 min walk
  • The Factory - 5 min drive
  • Franklin Theatre - 11 min drive
  • Carter House - 13 min drive
  • Brentwood Library - 10 min drive
  • Radnor Lake State Park - 16 min drive
  • Arrington Vineyards - 18 min drive
  • Nashville Zoo - 22 min drive
  • Lipscomb University - 22 min drive
  • Ford Ice Center Antioch - 30 min drive
  • Cheekwood Estate & Gardens - 28 min drive

Getting around

  • Nashville International Airport (BNA) - 23 min drive
  • Smyrna, TN (MQY) - 38 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 24 min drive

About this property

Hyatt House Nashville/Franklin/Cool Springs

When you stay at Hyatt House Nashville/Franklin/Cool Springs, you'll be within a 10-minute drive of CoolSprings Galleria. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Rooms at this Art Deco hotel offer 24-hour room service and flat-screen TVs. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Internet
  • Free WiFi in public areas

Parking

  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast 6:30 AM–8:30 AM on weekdays and 6:30 AM–8:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV

Languages spoken

  • English

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

2/10 Poor

Chanel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Devasha, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

gary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

melissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing stay! It gives you homely feel!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dylan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Experience
Had such a great experience here. Very safe area, which is a priority for me. The staff was very helpful and super nice. The room was beautiful and SO roomy. I come to Franklin quite often, and can’t see myself staying anywhere else now.
Bryin, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayleigh, 1-night trip
Verified Hotels.com guest review