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All properties in Melbourne, Victoria, Australia

Crowne Plaza Melbourne, an IHG Hotel

Riverfront hotel with outdoor pool, near Melbourne Convention and Exhibition Centre

  • Free WiFi
From
$153

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Bathroom
  • Pool
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1 / 51Pool
8.4.Very Good.
  • No Pool just all under construction only the Breakfast was OK the Price is absolutely to…

    Feb 28, 2020

  • Very confusing to get to your room goods lift walk through construction zone to get to…

    Feb 28, 2020

See all 1,207 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 432 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Crown Casino and Entertainment Complex - 4 min walk
  • Marvel Stadium - 16 min walk
  • Bourke Street Mall - 20 min walk
  • Melbourne Cricket Ground - 32 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, Non Smoking
  • Deluxe Room
  • King, Premium Room, 1 King Bed, River View
  • King, Room, 1 King Bed, River View
  • Standard Room, 1 King Bed (King)
  • Standard Room, 1 King Bed, Accessible (Accessible)
  • Suite, 1 King Bed, River View (King)
  • King Skyline Riverview Suite
  • Room, 1 Twin Bed, River View (2 Bed Twin Skyline)
  • Premium Room, 1 Twin Bed, River View (Premium Twin)
  • Superior Room, 1 Twin Bed, River View
  • Superior Room, 1 King Bed, River View

Location

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Crown Casino and Entertainment Complex - 4 min walk

What’s around

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Crown Casino and Entertainment Complex - 4 min walk
  • Marvel Stadium - 16 min walk
  • Bourke Street Mall - 20 min walk
  • Melbourne Cricket Ground - 32 min walk
  • Royal Botanic Gardens - 35 min walk
  • DFO South Wharf - 11 min walk
  • Eureka Tower - 14 min walk

Getting around

  • Melbourne Airport (MEL) - 23 min drive
  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Avalon Airport (AVV) - 39 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 16 min walk
  • Spotswood Station - 8 min drive
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk

At a glance

Hotel size

  • This hotel has 432 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 17 per night; includes in/out privileges)
  • Onsite valet parking (includes in/out privileges; fees apply)
  • Wheelchair-accessible parking on site
  • Offsite parking nearby (AUD 17 per night; discounts available)

About the property

When you stay at Crowne Plaza Melbourne, an IHG Hotel, you'll be in a fantastic location, just a 5-minute walk from Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yugo Restaurant, which serves fusion cuisine and is open for lunch and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and espresso makers. Fellow travelers say great things about the comfortable guestrooms and access to public transport.
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Pool sun loungers

Working away

  • Number of meeting rooms - 10
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Hindi
  • Spanish
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Yugo Restaurant - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Dive Bar - This bar specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pow Wow - This coffee shop serves breakfast only. Open select days.

Small print

Also known as

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Crowne Plaza Melbourne, An Ihg
  • Crowne Plaza Melbourne an IHG Hotel
  • Crowne Plaza Melbourne, an IHG Hotel Hotel
  • Crowne Plaza Melbourne, an IHG Hotel Docklands
  • Crowne Plaza Melbourne, an IHG Hotel Hotel Docklands
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 17 per night with in/out privileges

Valet parking is available for an extra charge

Parking is available nearby and costs AUD 17 per night

Full breakfast is offered for an extra charge of AUD 38 for adults and AUD 24 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Melbourne, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 17 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, Yugo Restaurant offers fusion cuisine. Nearby restaurants include Cafe Keyif (3-min walk), Man Tong Kitchen (4-min walk), and Cherry & Twigs Cafe (4-min walk).
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (4-min walk) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
8.4.Very Good.
  • 6.0.Good

    Good location. River view, but window was very very dirty. Room lighting was confusing and difficult to adjust individually. Due to renovations, entrance was unattractive and confusing. Getting to rooms was inconvenient requiring 2 elevators.

    Wendy, 3 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Don’t stay here!

    Very disappointed, Holiday Inn would be better. Hotel under refurbishment/construction which we were not advised of. Got the worst room right above reconstruction of reception area and were awakened every morning at 7 by drilling and banging. Breakfast area/bar area like a diner, buffet edible. Pool closed, rooms very small and sparce, no room to turn around in bathroom. Paid a fortune for staying here!

    Richard, 1 night family trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Overpriced and crowded

    While the service was fine, the hotel has been undergoing construction, per staff apparently for several years now. Breakfast was okay though very crowded, often with waits for tables, more than once running out of water glasses and far too often various foods. The hotel entry was crowded and difficult. Much of this may have been a function of the construction, but until told otherwise given the duration of the construction, must assume this is the norm. Just didn't seem like a first class hotel -- much smaller common areas than expected. We ended up paying way too much money for our room for this hotel, admittedly exacerbated since we were there during the Australian Open, but falling well short of our expectations for that money. While the location was okay, there were other places in the same general area for far less and probably as nice. Loved Melbourne though!

    Howard, 3 night trip, Jan 22, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    This property is under renovation and they don't tell you that until you get there, the drilling and the hammering starts at 7 am and the staff are oblivious to this even if you complain. Breakfast was ok. The carpets were worn. The bathroom door design is another failed novel idea. Almost see through glass door with no privacy in the rooms. You can hear people moving in the floors above.

    3 night family trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I would always suggest a Riverview room, as mine was spectacular. Even though there is construction going on at the hotel, the quality of the staff and luxuriousness of the rooms still stand out. Well done!

    1 night family trip, Jan 14, 2020

    Verified Expedia guest review

  • 4.0.Fair

    unexpected major construction

    under major renovation. Room was lovely but all outside the room was inadequate to say the least. No luxury services. I was told I could go to another hotel for pool/spa. I should have just gone to another hotel. But was reserved & paid for well in advance. Had to walk down flight of stairs to board my tour. No outside seating to enjoy riverside. Continental breakfast in café was too expensive, fruit was not ripe. Room service breakfast next day was cheaper and far better.

    3 night trip, Jan 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything worked, room cleaned daily elevators were fast

    5 night family trip, Dec 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean nice rooms staff where great room service went out of their way for us great friendly

    1 night trip, Dec 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was friendly and hard working. Room was clean and lovely view on the 9th floor of river and city, close to great shopping and restaurants, My only dislike was the restroom / Bathroom is not private and not comfortable if traveling with companion I would use this hotel again but not with a guest, I used lobby restrooms for more privacy.

    vocalcoschjapan, 2 night business trip, Dec 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great stay, mostly

    Great Hotel. Good location. Very tasty breakfast and nice personell. Our only complaint is that the concierge service forgot one of our suitcases. Hence, I needed to take a taxi back from airport to pick it up. Good thing we arrived early to the airport so we did not miss the flight.

    1 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

See all 1,207 reviews