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Kiki Shiretoko Natural Resort

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Sunset Deluxe Room | In-room safe, iron/ironing board, free WiFi
Breakfast and dinner served
Standard Japanese Room (8 Tatami) | In-room safe, iron/ironing board, free WiFi

Overview of Kiki Shiretoko Natural Resort

Kiki Shiretoko Natural Resort

3.5 star property
3.5-star hotel in Shari with restaurant and free children's club
8.6 out of 10 Fabulous
8.6/10 Fabulous

122 verified guest reviews

Property highlights

  • Onsen
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
192 Utorokagawa, Shari, Hokkaido, 099-4351
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Free children's club
  • Sauna
  • Terrace
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Playground
For families
  • Children stay free
  • Playground on site
  • Children's club (free)
  • Fridge
  • Television
  • Terrace

Room options

About this area

Getting around

  • Memanbetsu (MMB) - 82 min drive


  • 知床テラス ダイニング 波音 - 11 min walk
  • マルスコイ - 5 min walk
  • Cafe & Bar 334 - 9 min walk
  • 波飛沫 - 16 min walk

About this property

Kiki Shiretoko Natural Resort

Bring the kids when you stay at Kiki Shiretoko Natural Resort in Shari and they can enjoy the free kids' club. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Fellow travellers like the helpful staff and size.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms


  • Check-in time from 3 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3 PM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7 AM–9 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground

What to do

  • Hot springs


  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage


  • Terrace
  • Sauna


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.


On-site venue – This buffet restaurant serves breakfast and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.

Also known as

Shiretoko Prince Hotel Kazanamiki Shari
Shiretoko Prince Hotel Kazanamiki
Shiretoko Prince Kazanamiki Shari
Shiretoko Prince Kazanamiki
Shiretoko Prince Hotel Kazanamiki Shari-Gun, Japan - Hokkaido
Prince Hotel Shari Cho
Shari-Gun Prince Hotel
Shari-Gun Prince Hotel
Kiki Shiretoko Natural Resort Shari-Gun
Kiki Shiretoko Natural Shari

Frequently asked questions

Does Kiki Shiretoko Natural Resort offer free cancellation for a full refund?
Yes, Kiki Shiretoko Natural Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kiki Shiretoko Natural Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kiki Shiretoko Natural Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kiki Shiretoko Natural Resort?
Sorry, there's no on-site parking at Kiki Shiretoko Natural Resort.
What are the check-in and check-out times at Kiki Shiretoko Natural Resort?
You can check in from 3 PM - 7 PM. Check-out time is 10 AM.
What is there to do at Kiki Shiretoko Natural Resort and nearby?
On-site recreation at Kiki Shiretoko Natural Resort includes hot springs. Kiki Shiretoko Natural Resort also has a sauna.
Are there restaurants at or near Kiki Shiretoko Natural Resort?
Yes, there's an on-site restaurant.
Does Kiki Shiretoko Natural Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Kiki Shiretoko Natural Resort like?
Kiki Shiretoko Natural Resort is a short 1-minute walk from Utoro Onsen and 13 minutes' walk from Oronko Rock.







Staff & service




Property conditions & facilities




10/10 Exceptional

Nice onsen and great kids play room. Very family friendly hotel - incl restaurant
Jacob, 3-night family trip
Verified guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Stay away from this property. The Shiretoko Dai ichi is the better choice
1-night trip
Verified guest review

4/10 Fair

Improvement needed
A hotel with nice interiors but very poor service. KiKi takes in guests from all over the world but their staffs speak mainly Japanese. We were caught in the Japan Typhoon Hagibis. It was difficult to communicate our request to help us with a ANA airlines help number and when he finally understood us, this male relationship guy told us we have to do in ourselves. Another request to help call another hotel is also turn down. This time round, we were told no outside call. We have never encounter such service anywhere in japan. Our best experience in KiKi are with the daily housekeeping ladies and their breakfast staffs. Kiki, your international guests need more than a clean nice hotel.
2-night trip
Verified guest review

10/10 Exceptional

Great facilities! The whole place is spotlessly clean and staff are lovely. Breakfast buffet had a wide range of food and everything we tried was good.
2-night trip
Verified Expedia guest review

4/10 Fair

No idea why we are being asked to bring our own luggage to our room while other customers has staffs’ help! Also disappointed to dining and onsen facilities.
MF, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel staff were very friendly and the location was very good, too. We stayed two nights there, however, we could have only Japanese style Tatami room (West Building),and the room was kind of old. That was the only disappointment. The hot spring bath was good and the breakfast was good, too. You have to go this hotel by taxi or by car.
Sherrie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very well maintained and clean. It was safe to keep my valuable belongs around the room
CT, 2-night family trip
Verified Expedia guest review

8/10 Very good

the facilities and the view is very good. We enjoy the stay and the dinner buffet is good quality.
1-night family trip
Verified Expedia guest review

8/10 Very good

nice staff and have a high quality dinner buffet and breakfast.
1-night family trip
Verified Expedia guest review