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Hotel Grand Chancellor Townsville, Townsville

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
334 Flinders StreetTownsvilleQLD4810Australia

4.5-star hotel in Townsville with outdoor pool, restaurant
  • Free WiFi
  • Unsecure internet. Air conditioner took a long time to get to temperature.Dec 13, 2016
  • Only spent one night.Hotel is known as the sugar shaker because it is round. Pool is on…Jul 19, 2016
100See all 100 reviews
From 545 reviewsTripAdvisor Traveller Rating

Hotel Grand Chancellor Townsville, Townsville

from $63
  • Standard Twin
  • Standard King
  • Executive Suite
  • Executive King
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 20 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Conference space
  • Meeting rooms 6
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Year Built 1976
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Hotel Grand Chancellor Townsville, Townsville’s small print

Also known as

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel
  • Holiday Inn Townsville


Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Self parking costs AUD 15.00 per day with in/out privileges

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 28 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Grand Chancellor Townsville, Townsville


  • Heart of Townsville
  • Maritime Museum of Townsville - 8 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Cultural Centre Townsville - 9 min walk
  • ReefHQ Aquarium - 10 min walk
  • Catholic Diocese of Townsville - 10 min walk
  • Magnetic Island Ferry Terminal - 15 min walk
  • Queens Gardens - 22 min walk

Getting around

  • Townsville, QLD (TSV) - 12 min drive
  • Self parking (surcharge)
  • Discounted offsite parking

Recent reviews

Fabulous 8.6 From 100 reviews

Hotel Grand Chancellor Townsville, Townsville
Relaxing time
Peter, au2 night trip
Hotel Grand Chancellor Townsville, Townsville
Relaxing stay
Peter, au1 night trip with friends
Hotel Grand Chancellor Townsville, Townsville
Very Clean, well located. Would definitely stay again when in Townsville
Ian, au2 night trip
Hotel Grand Chancellor Townsville, Townsville
Very Good8.0
Great location
Hotel staff were great and 24hr reception caters for late flight arrivals. Rooms were clean and comfortable. Breakfast was good value at $15 with room voucher. Ladies toilets of the dining area were old and in need of total reno. Deco is clean but basic/ sterile. Would have liked to see more artworks, plants etc. Enjoyed our 2 night stay and would recommend to others.
A Traveler, au2 night family trip
Hotel Grand Chancellor Townsville, Townsville
Jimbo's stay.
Staff were amazing, service very good, Food ordinary, decore very dated.
Francis J, au1 night romance trip

See all reviews

Hotel Grand Chancellor Townsville, Townsville

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