Skip to main content.
All hotels in Townsville, Queensland, Australia
1 room, 2 adults

Hotel Grand Chancellor Townsville, Townsville

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
334 Flinders StreetTownsvilleQLD4810Australia

4.5-star hotel in Townsville with outdoor pool, restaurant
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here


  • A nice comfortable stay. A little cool and room has no central heating. Aug 27, 2018
  • Everything was great. Staff were friendly and helpful. Room was clean.Apr 2, 2018
290See all 290 reviews
From 646 reviewsTripAdvisor Traveller Rating

Hotel Grand Chancellor Townsville, Townsville

from $70
  • Standard Twin
  • Standard King
  • Executive Suite
  • Executive King
  • Apartment, 1 Bedroom

What’s around Hotel Grand Chancellor Townsville, Townsville


  • Heart of Townsville
  • Perc Tucker Regional Gallery - 3 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Cultural Centre Townsville - 10 min walk
  • Catholic Diocese of Townsville - 10 min walk
  • ReefHQ Aquarium - 10 min walk
  • Maritime Museum of Townsville - 12 min walk
  • Magnetic Island Ferry Terminal - 15 min walk

Getting around

  • Townsville, QLD (TSV) - 11 min drive
  • Townsville Station - 18 min walk
  • Self parking (surcharge)
  • Discounted offsite parking

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 20 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Year Built
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Hotel Grand Chancellor Townsville, Townsville’s small print

Also known as

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel
  • Holiday Inn Townsville


Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs AUD 15.00 per day with in/out privileges

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 15 for adults and AUD 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 290 reviews

Hotel Grand Chancellor Townsville, Townsville
Very Good8.0
Quick stopover
Only spent one night.Hotel is known as the sugar shaker because it is round. Pool is on the roof with the best view of the whole area.
Barabara, usFamily trip
Hotel Grand Chancellor Townsville, Townsville
Central to almost everything. Staff excellent. Food great
Peter, au2 night trip
Hotel Grand Chancellor Townsville, Townsville
Very Good8.0
Worth a visit
Hotel was very nice indeed however we arrived on a bank holiday so everywhere was shut and cannot therefore tell was type of place Townsville is
Malcolm, gb1 night trip
Hotel Grand Chancellor Townsville, Townsville
Great value
Regular stop over in Townsville..always friendly staff and good value for money
MARK, au1 night trip
Hotel Grand Chancellor Townsville, Townsville
Lasting impression
When we first arrived we were a little unsure as we hadn’t yet stayed near a motel with shared washrooms. However we very quickly realized what a welcoming place we were staying. We met some wonderful new friends in the shared dining area and were treated like friends by Melissa the caretaker :). We recommend this place and would happily stay here again.
Lyanne, ca1 night trip

See all reviews

Hotel Grand Chancellor Townsville, Townsville

Is the description of this hotel not correct? Tell us