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Hotel Grand Chancellor Townsville, Townsville

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
334 Flinders StreetTownsvilleQLD4810Australia, ‏800-491-6126
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Excellent4.2 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Room
Great room
211See all 211 Hotels.com reviews
From 21 reviewsTripAdvisor Traveller Rating

Hotel Grand Chancellor Townsville, Townsville

Hotel Info: 866-539-8117

from $76
  • Studio, Kitchen
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Standard Twin
  • Superior Room, Multiple Beds, Non Smoking, View
  • Standard Room, 1 King Bed, Non Smoking
  • Superior Room, Non Smoking, View
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Deluxe Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard King
  • King Studio Suite
  • Executive Suite
  • Executive King

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Self parking costs AUD 12.50 per day with in/out privileges

Valet parking costs AUD 25.00 per day with in/out privileges

Rollaway beds are available for AUD 40 per night

Buffet breakfast is offered for an extra charge of AUD 25.00 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1976
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Hotel Grand Chancellor Townsville, Townsville’s small print

Also known as

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Self parking costs AUD 12.50 per day with in/out privileges

Valet parking costs AUD 25.00 per day with in/out privileges

Rollaway beds are available for AUD 40 per night

Buffet breakfast is offered for an extra charge of AUD 25.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 211 reviews

Hotel Grand Chancellor Townsville, Townsville
Excellent4.0 / 5
Quick stopover
Only spent one night.Hotel is known as the sugar shaker because it is round. Pool is on the roof with the best view of the whole area.
1 night family trip
Hotel Grand Chancellor Townsville, Townsville
Outstanding5.0 / 5
Good value hotel
Very short stay due to flight schedules but very pleasant
1 night trip
Hotel Grand Chancellor Townsville, Townsville
Excellent4.0 / 5
Magnetic Island get away.
Great place to stay. The staff were excellent and helpful in booking my next hotel stay. Location was perfect for our needs.
2 night romance trip
Hotel Grand Chancellor Townsville, Townsville
Fair2.0 / 5
Adequate but mediocre
Old facility, could use remodeling and deep-cleaning; nice staff, but they lacked information regarding available restaurant options for tourists, and informative tourist activity. Decent view, but not really close to anything. Parking is available, but not adjacent. Aircon system is old and uneven in temperature control, vents blow freezing air and then stop. Surprised this is a Holiday Inn.
3 night family trip
Hotel Grand Chancellor Townsville, Townsville
Excellent4.0 / 5
Enjoyed 1 Night
I recently stayed at this hotel for One night for a wedding. Due to me having to be at the wedding early, I needed to check in early, I called the reception and they were happy to help and had me in a great room by 9:30am which was greatly appreciated. I knew this hotel was a little older but how wrong I was when I got to my room. The rooms look like they have recently been refurbished and to a high standard, the bed was extremely comfortable and the amenities were fantastic. For the price of the hotel its worth every penny as it is extremely good value for such a low price and such a high standard of the rooms. The hotel is located a very short walk across the bridge to restaurants and the Strand / Esplanade. I would highly recommend this hotel to anyone staying in Townsville.
1 night trip

See all reviews

Hotel Grand Chancellor Townsville, Townsville

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