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Hotel Grand Chancellor Townsville, Townsville

4.5 starsThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
334 Flinders StreetTownsvilleQLD4810Australia, 800-491-6126
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Excellent4.1 / 5
  • Unsecure internet. Air conditioner took a long time to get to temperature.Dec 13, 2016
  • Only spent one night.Hotel is known as the sugar shaker because it is round. Pool is on…Jul 19, 2016
39See all 39 Hotels.com reviews
From 200 reviewsTripAdvisor Traveller Rating

Hotel Grand Chancellor Townsville, Townsville

Hotel Info: 866-539-8117

from $71
  • Studio, Kitchen
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Standard Twin
  • Superior Room, Multiple Beds, Non Smoking, View
  • Standard Room, 1 King Bed, Non Smoking
  • Superior Room, Non Smoking, View
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Deluxe Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard King
  • Apartment, 1 Bedroom
  • Executive Suite
  • Executive King
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • Discounted offsite parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel

Policies

Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 28 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1976
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Hotel Grand Chancellor Townsville, Townsville’s small print

Also known as

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel

Policies

Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 28 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 39 reviews

Hotel Grand Chancellor Townsville, Townsville
Fair2.0 / 5
Disappointing and Regretful
On street parking so have to walk your luggage up through the mall. Room smelt damp as there is no open fresh air, rooms are small and cramped, no laundry services despite being an apartment and the air conditioning made two consistent noises all night long. I decided to try something different this trip and really regret my decision, won't be staying here again.
1 night business trip
Hotel Grand Chancellor Townsville, Townsville
Outstanding5.0 / 5
From the moment we walked in the door to a beautiful smiling face of the receptionist till the morning of our check out we felt welcomed. Breakfast staff happy. Room serviced while we were out to perfection. Not one thing to complain about.
2 night romance trip
Hotel Grand Chancellor Townsville, Townsville
Excellent4.0 / 5
Clean Convenient and comfortable
All I needed for work in Townsville, the television however in my room was fuzzy and low resolution. Aside from that clean and well serviced. I ate here for dinner one night the garlic bread needed to be toasted more, the pasta however was handmade and delicious, nice service. Convenient to everything. It would be good to have a night light in the toilet as they are so bright i nearly blinded myself going in the middle of the night, i tried to go in the dark and then walked into the shower glass, oops. Nice view and air con was very good and not noisy.
1 night business trip
Hotel Grand Chancellor Townsville, Townsville
Outstanding5.0 / 5
A very well appointed room in a lovely Motel. Staff were very friendly and helpful. The surrounds inside the common areas of the motel were quiet and very relaxing. Great place to stay.
2 night romance trip
Hotel Grand Chancellor Townsville, Townsville
Outstanding5.0 / 5
Ugly from the outside, modern 4 star internally
Wifi wasn't that good, but everything else was perfect, roof top pool, gym, views, location, restaurant etc
1 night trip

See all reviews

Hotel Grand Chancellor Townsville, Townsville

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