10/10 Exceptional
Sep 4,
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Sheraton Dallas Hotel
4-star hotel with outdoor pool, near American Airlines Center
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Sheraton Dallas Hotel
Photo gallery for Sheraton Dallas Hotel
Overview of Sheraton Dallas Hotel
8.2 out of 10 Very Good
8.2/10 Very Good
Property highlights
- Pool
- Pet friendly
- Parking available
- Internet access
- Restaurant
- Connecting rooms available
400 Olive St, Dallas, TX, 75201
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
- 24-hour fitness center
- Valet parking
- Self parking
- Room service
- Coffee shop/cafe
- Business center
- 60 meeting rooms
- Limo/town car service
Feel at home
- Children stay free
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Terrace
- Daily housekeeping
Room options
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)
View all photos for Junior Suite, Multiple Beds, Non Smoking
Junior Suite, Multiple Beds, Non Smoking
View all photos for Junior Suite, Multiple Beds, Non Smoking
Junior Suite, Multiple Beds, Non Smoking
View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking
Junior Suite, 1 King Bed with Sofa bed, Non Smoking
View all photos for Club Room, 2 Queen Beds, Non Smoking
Club Room, 2 Queen Beds, Non Smoking
View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking
Executive Suite, 1 King Bed with Sofa bed, Non Smoking
View all photos for Club Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed, Non Smoking
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
About this area
What's nearby
- In Downtown Dallas
- Dallas World Aquarium - 15 min walk
- Kay Bailey Hutchison Convention Center - 17 min walk
- American Airlines Center - 23 min walk
- Reunion Tower - 27 min walk
- Fair Park - 38 min walk
- Dallas Market Center - 4 min drive
- Cotton Bowl - 6 min drive
- Bishop Arts District - 6 min drive
- Dallas Zoo - 6 min drive
- Southern Methodist University - 6 min drive
Getting around
Restaurants
- Starbucks - 4 min walk
- Majestic Theatre - 3 min walk
- True Kitchen + Kocktails - 3 min walk
- DRAFT Sports Bar - 2 min walk
- Open Palette - 1 min walk
About this property
Sheraton Dallas Hotel
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 1840 rooms
- Arranged over 38 floors
Arriving/Leaving
- Check-in time from 4:00 PM - anytime
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (up to 35 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
Internet
- WiFi (speed: 25+ Mbps) in rooms*
Parking
- Covered onsite self parking (USD 30.00 per night; includes in/out privileges)
- Covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Grocery/convenience store
What to do
- Golfing nearby
Working away
- Business center
- 60 meeting rooms
- Conference space (230000 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 3 buildings/towers
- Built in 1959
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Television in common areas
- 24-hour fitness center
- An outdoor pool
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Closed captioned TV
- Raised toilet seat
- Lowered electrical outlets in bathroom
- Low-height counter/sink
- Height-adjustable showerhead
- Grab bar near toilet
- Lever door handles
Room amenities
Be entertained
- 50-inch plasma TV
- Premium cable channels
- Pay movies
Home comfort
- Climate-controlled air conditioning and heating
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Pillowtop mattress
- Bed sheets provided
Freshen up
- Private bathroom
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- WiFi (surcharge) (speed of 25+ Mbps)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
- WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
- Buffet breakfast is offered for an extra charge of approximately USD 24 per person
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
- Covered self parking costs USD 30.00 per night with in/out privileges
- Covered valet parking costs USD 45.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 10:00 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas
Frequently asked questions
Reviews
8.2
Very Good
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness