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Extended Stay America - Chicago - Downers Grove, Downers Grove

2.5 stars
3150 Finley RdDowners GroveIL60515United States of America, ‏‎800-658-6760
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2.9 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Cleanliness
Dirty
159See all 159 Hotels.com reviews
From 42 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - Downers Grove, Downers Grove

Hotel Info: 800-658-6760

from $66
  • Signature Studio One Queen Non-Smoking
  • Studio 1 King Non Smoking
  • Studio Queen Smoking
  • Studio 1 Queen Non Smoking
  • Signature Studio One King Non-Smoking
  • Signature Studio Deluxe 2 Twins
  • Studio 2 Twin Non Smoking
  • Studio 1 King Smoking
  • Studio 2 Twin Smoking

At a glance

Key facts

Hotel size

  • This hotel has 154 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Chicago Downers Grove
  • Extended Stay America Hotel Downers Grove Chicago
  • Extended Stay America Chicago Downers Grove Hotel
  • Downers Grove Extended Stay
  • Extended Stay Downers Grove

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 27-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - Downers Grove, Downers Grove’s small print

Also known as

  • Extended Stay America Chicago Downers Grove
  • Extended Stay America Hotel Downers Grove Chicago
  • Extended Stay America Chicago Downers Grove Hotel
  • Downers Grove Extended Stay
  • Extended Stay Downers Grove

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 159 reviews

Extended Stay America - Chicago - Downers Grove, Downers Grove
Fair2.0 / 5
Lacking in bare necessities
I understood that the hotel wouldn't be the Hilton when I made reservations, but when my boyfriend and I checked in and arrived in our room, we were dumbfounded. Our bed did not have a fitted sheet on it (only a top sheet), we only had a hand towel in the bathroom (no washcloths or body towels), the vents in the bathroom were caked with dust and grime, there was no soap or shampoo in the bathroom (thankfully we brought our own), and there was only 5 channels on the TV. We had to make several trips down to the front desk as we kept finding things that our room lacked that every hotel room normally has.
4 night romance trip
Extended Stay America - Chicago - Downers Grove, Downers Grove
Poor1.0 / 5
Angry beyond belief about violation of person
I am extremely angry about my stay. A hotel associate barged into my room after knocking only once without waiting for a response and saw my lady completely naked coming out of the shower. She felt violated and i am beyond disappointed in hotels.com association with a hotel that would have such poor and intrussive behavior. I have already filed a formal complaint with the extended stay hotel chain but however am still waiting for a response.
2 night romance trip
Extended Stay America - Chicago - Downers Grove, Downers Grove
Fair2.0 / 5
Their AC's doesn't work properly
The AC was not working properly and when reported that the front desk staff asked to wait till the next day to get it repaired. Couldn't able to get a proper sleep.
1 night trip with friends
Extended Stay America - Chicago - Downers Grove, Downers Grove
Poor1.0 / 5
Reservation doesn't mean reservation
They gave away my room so I drove 12 hours to find out they gave away my room.
3 night romance trip
Extended Stay America - Chicago - Downers Grove, Downers Grove
Poor1.0 / 5
not the greatest
When we went to check in they did not have the room we reserved available, so they put us in a different style room and told us to check back the next day for payment... we checked out and they attempted to charge us 100$ more than we reserved it for... they then told us we should have let "expedia" collect the money rather than the hotel if we wanted that rate. I then showed him the email from hotels.com (not expedia) that said the hotel would collect the lesser amount. It was a very big hassle and the worker did make it seem like we were put in the wrong room and it was handled incorrectly. The room was also never cleaned during our 2 night stay (prob because no one knew we were in there) probably wouldnt recommend this hotel.
2 night romance trip

See all reviews

Extended Stay America - Chicago - Downers Grove, Downers Grove

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