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Omni Jacksonville Hotel, Jacksonville

4 stars
245 Water StJacksonvilleFL32202United States of America, ‏‎800-491-6126
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Excellent4.3 / 5
Food
Delicious food
Cleanliness
Clean
Location
Great location
Wellness Area
Poor wellness & sports facilities
699See all 699 Hotels.com reviews
From 1,441 reviewsTripAdvisor Traveller Rating

Omni Jacksonville Hotel, Jacksonville

Hotel Info: 866-539-8117

from $159
  • Premier Room, 1 King Bed, River View
  • Deluxe Double Room, 2 Double Beds
  • Premier Room, 1 King Bed
  • Accessible Deluxe Room w Roll in Show
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Accessible Deluxe Room w Roll in Shower
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Premier Club Level Room, 1 King bed, River View
  • Club Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

Other information

  • Smoke-free property

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Omni Jacksonville Hotel, Jacksonville’s small print

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 699 reviews

Omni Jacksonville Hotel, Jacksonville
Excellent4.0 / 5
Good for downtown events
Hotel was nice. Staff was friendly. Right across from the Jacksonville Landing. No amenities. Disappointed in the surrounding area. Parking was $14 to self park, but an hourly charge when you left the hotel with your vehicle. Valet was $20 so we went with that, but it made you not want to leave often, as they were very busy. It was convenient for the concert we were going to, so that was nice. The pool was terribly small and my kids didn't even want to get in it. That was disappointing, as they post a beautiful picture of a roof top pool, that was not at all impressive.
1 night trip
Omni Jacksonville Hotel, Jacksonville
Excellent4.0 / 5
Great location and good security measures with elevators needing key cards. This was great because as soon as you step into parking lot or sometimes right in the lobby (especially using the lobby bathroom) there are lots of homeless people.
2 night family trip
Omni Jacksonville Hotel, Jacksonville
Good3.0 / 5
Overpriced and overrated
You pay for parking each day. Make sure you park high enough in the garage or you will get booted! (We were not told about this..) no room in the mini fridge and they will overcharge for drinks and room service.
3 night family trip
Omni Jacksonville Hotel, Jacksonville
Excellent4.0 / 5
My July Fourth Getaway
The OMNI was very easy to find and conviently located in a nice neighborhood. The only thing that disappointed me was the fact that there were no coffee cups in my room and the coffee server did not have any creamer. Normally and oversight like this one is a deal breaker for me; however the staff and other features at this hotel cause me to view this as minor
1 night family trip
Omni Jacksonville Hotel, Jacksonville
Good3.0 / 5
Not worth the hassle.
Reserved an executive room and got switched into a basic room wth little or no view when I requested a nice view for my executive room. The pool area was not up to Omni standards; with litter and garbage in corners and drains, seat cushions that were not brought in during a brief shower so were soaked and unusable, and a mixture of dingy pool towels. I tried to check out and get a refund, then was offered an executive room, with a view, which is what I requested in the first place. The front desk offered us a bottle of wine for the hassle, which I had to remind them of twice. When it finally showed up several hours later it was a split with only one glass with it. Finally, the floors in the second room were still wet from being cleaned. Just not the standards and service we expected from Omni.
1 night romance trip

See all reviews

Omni Jacksonville Hotel, Jacksonville

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