All hotels in Jacksonville, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Omni Jacksonville Hotel, Jacksonville

4 stars4 stars
245 Water StJacksonvilleFL32202United States of America
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Clean
712See all 712 Hotels.com reviews
From 1,680 reviewsTripAdvisor Traveller Rating

Omni Jacksonville Hotel, Jacksonville

from $149
  • Premier Room, 1 King Bed, River View
  • Deluxe Double Room, 2 Double Beds
  • Premier Room, 1 King Bed
  • Accessible Deluxe Room w Roll in Show
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Accessible Deluxe Room w Roll in Shower
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Premier Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

Other information

  • Smoke-free property

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Omni Jacksonville Hotel, Jacksonville’s small print

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 712 reviews

Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Thumbs up for omni
Excellent service, nice restaurant
1 night romance trip
Omni Jacksonville Hotel, Jacksonville
Good3.0 / 5
Hotels.com customers beware......This hotel itself is nice, clean, and comfortable. However, I booked a king room, and when we arrived, was told we were receiving a double room with "two queen beds." I explained that my booking was for a king room, and was told hotels.com bookings are not guaranteed, and that in short, there was nothing the hotel would do for me. When i stated that had I known a king bed would not be available, I would not have booked this hotel....I was again told to take it up with hotels.com. When I pointed out that the Omni had no problem taking my money, through hotels.com, I was told "we don't make as much money off of those bookings, and have to take care of the customers that book through us first." To top it off, when we got to our room, we had 2 full size beds--not 2 queens.To be fair, the hotel was completely overrun due to the bowl game taking place down the street and the fact that it was NYE, but overall I thought the service was so incredibly rude and unprofessional, and not something I was expecting from a hotel that bills itself as luxury. When I contacted hotels.com, they sent me a $50 voucher to be used on a future booking. I am appreciative of that, but I am still not happy about the $250 I spent to sleep crammed in a full size bed with my SO and stay in a hotel crawling with drunk undergrads--I would have rather just had the room I paid for in the first place.
1 night romance trip
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Love the Omni
The customer service is amazing. The bed was very comfortable, the room was clean, although it could use a deep cleaning - there was some dust on the louvered doors to the closet, and in general, could've used a good scrubbing. But it was more than adequate, and is always one of our favorite places to stay in downtown Jax.
1 night romance trip
Omni Jacksonville Hotel, Jacksonville
Good3.0 / 5
Everything walking distance
1 night trip with friends
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Pretty nice
We checked in late at 3am and service was good. Request for delayed check out was quickly accepted.
1 night family trip

See all reviews

Omni Jacksonville Hotel, Jacksonville

Is the description of this hotel not correct? Tell us