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Omni Jacksonville Hotel, Jacksonville

4 stars
245 Water StJacksonvilleFL32202United States of America, 800-491-6126
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Excellent4.3 / 5
Service
Fantastic service
Location
Great location
Cleanliness
Clean
Value
Value for money could be better
713See all 713 Hotels.com reviews
From 1,604 reviewsTripAdvisor Traveller Rating

Omni Jacksonville Hotel, Jacksonville

Hotel Info: 866-539-8117

from $127
  • Premier Room, 1 King Bed, River View
  • Deluxe Double Room, 2 Double Beds
  • Premier Room, 1 King Bed
  • Accessible Deluxe Room w Roll in Show
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Accessible Deluxe Room w Roll in Shower
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Premier Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

Other information

  • Smoke-free property

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Omni Jacksonville Hotel, Jacksonville’s small print

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 713 reviews

Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Had some confusion due to booking the room through hotels.com, but it was handled by reception and therefore wasn't a problem. At $169 for the room it would have been good to have breakfast included.
1 night trip
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
My Stay
Short Trip...Hotel Was Wonderful...Staff was Wonderful....Breakfast was Wonderful...Everything Good...
2 night family trip
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
The Only Place We'll Stay in Jacksonville!
The customer service was like nothing I've ever experienced. We've traveled the world and never had the level of customer service exhibited at the Omni Jacksonville. The suites, bedding, cleanliness, food and atmosphere were great, but honestly no different than what is to be expected at its price and rating. The customer service, however can't be described...only experienced. We have a toddler. A crib was waiting with new blankets. Each night, someone from the hotel brought milk and cookies and a coloring book for her. Staff asked us throughout the trip if we were enjoying our stay and offered to assist if necessary. We had a basic King Suite and a Double for our teenagers, but we were treated as if we'd just bought the whole hotel. We honestly thought we were special until we saw them doing it to everybody else. LOL :-) We've visited jacksonville many times and stayed at all of the 4-5 Star Hotels. Omni is our new hotel. We WILL NOT stay anywhere else!
2 night family trip
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Hotel staff was very accommodating.
2 night romance trip
Omni Jacksonville Hotel, Jacksonville
Excellent4.0 / 5
convenient clean
The double bed suite was a little smaller than I thought and the bed was not as comfortable as I would have wanted it to be but other than those things I was a pleasant stay
2 night trip with friends

See all reviews

Omni Jacksonville Hotel, Jacksonville

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