Marriott Jacksonville Downtown in Jacksonville: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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4-star hotel with outdoor pool, near Times-Union Center for the Performing Arts

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Premium bedding, down comforters, pillowtop beds, in-room safe

Lunch and dinner served, American cuisine

Overview
Rooms
Location
Amenities
Policies

8.0/10 Very Good

Property highlights

Pool

Pet friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Price available on 10/15/2023

245 Water St, Jacksonville, FL, 32202

Main amenities

Housekeeping (on request)
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Valet parking
Self parking
Room service
Coffee shop/cafe
24-hour business center
Conference center
9 meeting rooms

For families

Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
Laundry facilities

Room options

Room, 1 King Bed, Non Smoking

362 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, River View

362 sq ft
River view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Non Smoking

362 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed, City View, Corner

450 sq ft
City view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Non Smoking

362 sq ft
Sleeps 3
1 King Bed

About this area

What's nearby

In Downtown Jacksonville
TIAA Bank Field - 38 min walk
VyStar Veterans Memorial Arena - 3 min drive
Jacksonville University - 11 min drive
Jacksonville Zoo and Gardens - 10 min drive
Jacksonville Naval Air Station - 14 min drive
University of North Florida - 15 min drive
St. Johns Town Center - 15 min drive
Jacksonville Cruise Terminal - 19 min drive

Getting around

Jacksonville International Airport (JAX) - 19 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
Daytona Beach Intl. Airport (DAB) - 88 min drive
Jacksonville Station - 10 min drive
Jacksonville Central Station - 3 min walk
Jefferson Station - 8 min walk
James Weldon Johnson Park Station - 8 min walk

Restaurants

Jax Truckies - 11 min walk
Cowford Chophouse - 9 min walk
The Brick Coffee House - 6 min walk
Indochine - 10 min walk
Kazu Sushi Burrito - 7 min walk

About this property

Marriott Jacksonville Downtown

When you stay at Marriott Jacksonville Downtown, you'll be within a 15-minute drive of TIAA Bank Field and Jacksonville Naval Air Station. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. Public transportation is just a short walk: Jacksonville Central Station is 3 minutes and Jefferson Station is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, and dinner

This information is provided by our partners.

At a glance

Hotel size

354 rooms
Arranged over 12 floors

Arriving/Leaving

Check-in time from 4:00 PM - 2:00 AM
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required

Pets

Pets allowed (dogs and cats only, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (USD 14.00 per night)
Onsite valet parking (USD 25.00 per night; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli

Traveling with children

Grocery/convenience store
Children's menu

What to do

Discount at nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Ziplining nearby

Working away

24-hour business center
9 meeting rooms
Computer station
Conference center (12972 square feet of space)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 1987
ATM/banking
24-hour fitness center
An outdoor pool

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Pool access ramp on site

Room amenities

Be entertained

42-inch LCD TV
Premium digital channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi

Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Recycling

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner.

Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

Breakage deposit: USD 50 per day

Optional extras

Full breakfast is offered for an extra charge of approximately USD 15–25 per person

Children & extra beds

Rollaway beds are available for USD 25.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

Self parking costs USD 14.00 per night
Valet parking costs USD 25.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 9:00 PM
Children under 12 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Omni Jacksonville

Jacksonville Omni

Jacksonville Omni Hotel

Omni Hotel Jacksonville

Omni Jacksonville

Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown offer free cancellation for a full refund?

Yes, Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of Sep 28, 2023, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on Oct 15, 2023 start from $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Marriott Jacksonville Downtown?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Marriott Jacksonville Downtown?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Marriott Jacksonville Downtown?

Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Marriott Jacksonville Downtown?

Yes. Self parking costs USD 14.00 per night. Valet parking costs USD 25.00 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Marriott Jacksonville Downtown?

You can check in from 4:00 PM - 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Marriott Jacksonville Downtown?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Marriott Jacksonville Downtown and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Marriott Jacksonville Downtown?

Yes, JBar offers American cuisine.

What's the area around Marriott Jacksonville Downtown like?

Marriott Jacksonville Downtown is located by the river in Downtown Jacksonville, a short 3-minute walk from Jacksonville Central Station and 11 minutes' walk from Florida Theatre.

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness