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Embassy Suites by Hilton Richmond, Richmond

3.5 stars3.5 stars
2925 Emerywood PkwyRichmondVA23294United States of America, 855-239-9397
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Bar and Beverages
Bar is awesome
300See all 300 Hotels.com reviews
From 956 reviewsTripAdvisor Traveller Rating

Embassy Suites by Hilton Richmond, Richmond

Hotel Info: 855-239-9397

from $149
  • Suite, 2 Double Beds
  • Executive Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed
  • One King Bed, Smoking
  • Suite, 1 King Bed with Sofa bed

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out
Due to renovations, this property's restaurant, bar, and atrium will be closed until further notice. Room service remains available for lunch and dinner. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Embassy Suites Commerce
  • Embassy Suites Hilton Richmond
  • Embassy Suites Richmond The Commerce Center
  • Embassy Suites Commerce Hotel
  • Embassy Suites Commerce Hotel Richmond Center
  • Embassy Suites Richmond Commerce Center
  • Embassy Suites Richmond - The Commerce Hotel Richmond
  • Embassy Suites Richmond Commerce Center Hotel
  • Embassy Suites Commerce Center Hotel
  • Embassy Suites Commerce Center
  • Embassy Suites Hilton Richmond Hotel

Policies

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Optional extras

Rollaway beds are available for USD 15 per night

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Meeting rooms
  • Conference space size (feet) - 10339
  • Conference space size (meters) - 961
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Atrium Bar and Grill - This restaurant specializes in international cuisine and serves lunch and dinner.

Embassy Suites by Hilton Richmond, Richmond’s small print

Also known as

  • Embassy Suites Commerce
  • Embassy Suites Hilton Richmond
  • Embassy Suites Richmond The Commerce Center
  • Embassy Suites Commerce Hotel
  • Embassy Suites Commerce Hotel Richmond Center
  • Embassy Suites Richmond Commerce Center
  • Embassy Suites Richmond - The Commerce Hotel Richmond
  • Embassy Suites Richmond Commerce Center Hotel
  • Embassy Suites Commerce Center Hotel
  • Embassy Suites Commerce Center
  • Embassy Suites Hilton Richmond Hotel

Policies

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Optional extras

Rollaway beds are available for USD 15 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 300 reviews

Embassy Suites by Hilton Richmond, Richmond
Fair2.0 / 5
Beware: Hotel is under complete renovation!
I have stayed at many Embassy Suites over the years! We were completely shocked when we arrived, only too find a hotel under complete renovation! The atrium area is sealed off by floor to ceiling plastic. This hotel should have been shut down for renovation, it's that extensive. We were told the renovation will last until late fall 2017. Let's just say, it was not a relaxing stay. We spoke with many hotel guests, who were not made aware of the extensive construction either. My daughter was excited to use the pool. When we arrived, it was clear the water was filthy. Even one of the staff members noted that the water had not been changed in years! On a positive note, the staff is friendly and the hotel is close to hotels and downtown Richmond.
3 night family trip
Embassy Suites by Hilton Richmond, Richmond
Good3.0 / 5
Good empire
Overall it was good enough for a quick stay. Hotel was under construction at the time.
1 night family trip
Embassy Suites by Hilton Richmond, Richmond
Good3.0 / 5
Very Disappointing
This Embassy Suites is being remodeled for the obvious reason that it is outdated. You feel like you are staying at a Motel 6. The atrium that rises to the top of the building is completely covered in plastic, so as you walk along the corridor to your room you have plastic on one side and the interior wall on the other. The mattresses was such that you felt you were laying downhill. The bathroom is small and the furniture is outdated. The lobby is makeshift and breakfast is set up in a conference room. It's all sort of rinky-dink and completely overpriced given its current status. I will not stay there again until the remodeling is complete and maybe not even then. The owners of this hotel are doing a disservice to their customers and to the reputation of all Embassy Suites.
1 night family trip
Embassy Suites by Hilton Richmond, Richmond
Fair2.0 / 5
Just ok... if you like construction
We choose this hotel as my oldest is heading to UofR in the fall. We booked two rooms. Had I known that the hotel was going to be under construction I would have stayed elsewhere. The dust did a number in on all of us as we spent the night sneezing and coughing. The bed dipped in the middle which lead to a very uncomfortable night sleep for my husband and I, which meant we napped better in the car the next day than the night before. There were hairs on the pillow cases in the bed ( thankfully we brought our own pillows ) which is why we slept on top of the comforter on our own pillows. We also had our youngest with us and I told the front desk person and she nicely put us all on the same floor. that was great until get got to our room and we saw that we had a shower only bathroom. This meant we had to take the youngest down the hall to the room with the oldest to give her a bath. The pool was good, the fitness room was good for getting a few miles in. Staff was really pleasant.
1 night family trip
Embassy Suites by Hilton Richmond, Richmond
Poor1.0 / 5
Don't go if under construction.
The hotel was under reconstruction. This made things awkward. The design of the bathrooms was cramped, impossible for more than one , and dangerous from lack of hand rails. For anyone slightly handicapped it was ;just bad. No place to hang any towlels.
3 night family trip

See all reviews

Embassy Suites by Hilton Richmond, Richmond

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