Embassy Suites by Hilton Richmond

Property class: 3.5
Suburban hotel in Richmond with indoor pool and bar/lounge

Choose dates to view prices

Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Separate dining area
  • Living room
$139 nightly
The total price is $161
May 3 - May 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 18 of 18 rooms

Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(70 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(41 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Capitol Suite

  • Sleeps 4

Two Queen Suite with Sofa Bed

  • Sleeps 6

Corner Suite

  • Sleeps 4

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Corner Suite with Roll in Shower

  • Sleeps 4

3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr

  • Sleeps 7

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4

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About the neighborhood

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Bon Secours Heart Institute at Reynolds Crossing - 15 min walk - 1.3 km
  • Bowlero Richmond - 18 min walk - 1.6 km
  • Henrico Doctors' Hospital - 3 min drive - 2.1 km
  • Colonial Shooting Academy - 3 min drive - 2.8 km
  • Bowlero West End - 3 min drive - 3.8 km

Getting around

  • Richmond Intl. Airport (RIC) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Cicis - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Embassy Suites by Hilton Richmond

At Embassy Suites by Hilton Richmond, you'll be within a 10-minute drive of Lewis Ginter Botanical Garden and Children's Museum of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Hilton Honors App mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 10.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.
Atrium - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 10.00 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Richmond?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Richmond?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Richmond?

Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Embassy Suites by Hilton Richmond and nearby?

Embassy Suites by Hilton Richmond has an indoor pool and a fitness center.

Are there restaurants at or near Embassy Suites by Hilton Richmond?

Yes, there are 2 onsite restaurants, featuring international cuisine.

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Reviews

Embassy Suites by Hilton Richmond Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

8.4

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Elevator
Bathroom
Bed
Water
Food
Family friendly
Parking

Reviews

Verified

10/10 Exceptional

Clean and bright and welcoming. Very friendly staff. Great area for socializing and cocktails. Been coming back for 30 years
Anne, 2-night trip
Verified

8/10 Very good

Clean room, friendly staff
Kimatha, 2-night trip
Verified

6/10 Good

beautiful hotel, very hot, elevators are questionable and there were kids running around being loud on every floor.
Keonna, 1-night trip
Verified

10/10 Exceptional

Staff. was great
Richard, 1-night trip
Verified

8/10 Very good

Nice breakfast.
glenn, 1-night trip
Verified

10/10 Exceptional

We were very comfortable in the bar with great service. The menu options were great and food delicious.
Diane, 1-night trip
Verified

4/10 Fair

Room was filthy, hairs on the bathtub, also stuck to the bathroom ceiling, sink clogged, AC not working.
Javier, 3-night trip
Verified

8/10 Very good

Great breakfast , well lit parking lot .great location to shopping and restaurants. Staff friendly Clean rooms
Ikeshea, 1-night trip
Verified

10/10 Exceptional

Everything was good
Ezekiel, 1-night trip
Verified

10/10 Exceptional

Very pleased with everything. Certainly would stay there again if needed.
Gerard, 1-night trip
Verified

8/10 Very good

Older property but goodnshape. Staff was very nice
David, 2-night trip
Verified

10/10 Exceptional

Friendly, easy, and kind
John, 1-night trip
Verified

10/10 Exceptional

Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.
Melissa, 3-night trip
Verified

10/10 Exceptional

It was amazing. Especially for it being my 1st stay there. We will be back!!!
Antonio, 2-night trip
Verified

10/10 Exceptional

Perfect
Meloni, 2-night trip
Verified

8/10 Very good

It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it
Deseanta, 1-night trip
Verified

10/10 Exceptional

This Richmond location gets a 5-star review. The staff’s hospitality and flexibility really made the difference. Made-to-order bruise a win in my book! Richmond stays just got a whole lot cozier!
Salim, 2-night trip
Verified

10/10 Exceptional

Clean and comfortable, friendly staff.
Joseph, 2-night trip
Verified

6/10 Good

We had an ok stay. It was one of the oldest Embassy Suites we ever stayed at and it showed in our room. Our bathroom was in desperate need of renovation. The heat did not work last night or the night before-we could not get it above 60 degrees on the last night. Breakfast was good-great staff there. Great location.
Catherine, 2-night trip
Verified

8/10 Very good

Surprised to learn of a parking fee. Should have been mentioned during the booking process.
1-night trip
Verified

10/10 Exceptional

Spacious room, comfy bed and pillows. Delicious breakfast with omelette station. Happy hour with two free drinks.
mary, 2-night trip
Verified

2/10 Poor

It was freezing in the hotel. We switched rooms a few times because of issues. Inside temp in the room never warmed up and it was 15 degrees outside. The room thermostat say 70 but it wasn’t close to 70 degrees in the room. We slept in our clothes. I will admit the bed was comfortable. We checked out the next morning and I was glad we received a nice discount for the room. The hotel is dated beyond measure with small toilets and a run down structure.
Rodney, 3-night trip
Verified

10/10 Exceptional

Loved the size of the suite! Great for our family of 5. Breakfast was very good. Very friendly and helpful staff. Rooms could use some TLC.
Kevin, 1-night trip
Verified

10/10 Exceptional

Had a great stay!
Itarsha, 1-night trip
Verified

8/10 Very good

I chose to book this Embassy Suites because I loved my stay at some of their other locations. We did have an issue as soon as we got into our room, the front desk was very polite and accommodating and gave us a new room right away so the issue could be addressed. This specific hotel location, the rooms are out dated and need new furniture and some sprucing up. I did like our stay. The hotel staff and the accommodations like the hot breakfast are great. My family did enjoy the complimentary evening reception/ social hour( drinks (2) and snacks). We ended up ordering dinner there at the time and the food was great. It was a nice way to decompress in the evening.
Melissa, 2-night trip