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The Milestone Hotel, London

5 stars
1 Kensington CourtLondonEnglandW8 5DLUnited Kingdom, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Amenities
Great amenities
Vibe
Awesome vibe
Food
Delicious food
79See all 79 Hotels.com reviews
From 1,718 reviewsTripAdvisor Traveller Rating

The Milestone Hotel, London

Hotel Info: 866-539-8117

from $423
  • Superior Room, 1 Queen Bed
  • Luxury Apartment
  • Grand Suite
  • Suite (Master)
  • Deluxe Studio
  • Deluxe Room, 1 King Bed
  • Junior Suite
  • Superior Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Also known as

  • Hotel Milestone
  • Milestone Hotel
  • Milestone Hotel London
  • Milestone London
  • The Milestone Hotel London, England

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: GBP 1000 per stay

Optional extras

Self parking costs GBP 49 per night

Valet parking costs GBP 61 per night

Rollaway beds are available for GBP 50 per night

Breakfast costs between GBP 19.50 and GBP 26.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 165 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1884
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Chenestons - This fine-dining restaurant serves lunch and dinner.

Stables Bar - Onsite pub.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Milestone Hotel is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2016 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

The Milestone Hotel, London’s small print

Also known as

  • Hotel Milestone
  • Milestone Hotel
  • Milestone Hotel London
  • Milestone London
  • The Milestone Hotel London, England

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: GBP 1000 per stay

Optional extras

Self parking costs GBP 49 per night

Valet parking costs GBP 61 per night

Rollaway beds are available for GBP 50 per night

Breakfast costs between GBP 19.50 and GBP 26.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 165 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 79 reviews

The Milestone Hotel, London
Outstanding5.0 / 5
Amazing and wonderful 5 star hotel
AMAZING customer service - the best service I've received in a hotel. The staff was beyond words and really made it feel like my home for the 4 days I was there.
4 night trip with friends
The Milestone Hotel, London
Outstanding5.0 / 5
The best customer service
Amazing hotel, the best customer service!
3 night romance trip
The Milestone Hotel, London
Outstanding5.0 / 5
Luxurious
The staff was amazing. The room was a bit small but he bathroom was huge. Services off the charts.
4 night trip
The Milestone Hotel, London
Outstanding5.0 / 5
Warm welcome and very comfortable, pretty rooms
Rooms on courtyard are blissfully quiet
4 night family trip
The Milestone Hotel, London
Outstanding5.0 / 5
Finest hotel in all of London
Wow. I'm not sure we could say more than that. It's rare to have customer service at the high level that The Milestone offers. The hotel is absolutely beautiful, the rooms are the most comfortable we've ever enjoyed, the staff friendly beyond measure, and the entire experience was 5 star.
4 night romance trip

See all reviews

The Milestone Hotel, London

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