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Sheraton Grand Chicago Riverwalk

Photo gallery for Sheraton Grand Chicago Riverwalk

Front of property
Down duvets, pillow-top beds, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; American cuisine

Overview of Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk

4.0 star property
Riverfront hotel with 3 restaurants, near Michigan Avenue
8.4 out of 10 Very good
8.4/10 Very good

1,009 verified guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
301 E North Water St, Chicago, IL, 60611
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 43 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Riverwalk - 9 min walk
  • Michigan Avenue - 9 min walk
  • Chicago Theatre - 12 min walk
  • Millennium Park - 14 min walk
  • Grant Park - 15 min walk
  • Lake Michigan - 17 min walk
  • Navy Pier - 17 min walk
  • Art Institute of Chicago - 17 min walk
  • Willis Tower - 29 min walk
  • Field Museum of Natural History - 38 min walk

Getting around

  • Chicago Midway Airport (MDW) - 28 min drive
  • Chicago O'Hare International Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 47 min drive
  • Chicago 18th Street Station - 3 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 12 min walk
  • State Station - 12 min walk
  • Randolph-Wabash Station - 13 min walk


  • Egg Harbor Cafe - 5 min walk
  • Swissôtel Chicago Lobby Lounge - 5 min walk
  • Lizzie McNeill's - 3 min walk
  • BIG Bar - 5 min walk
  • Robert's Pizza and Dough Company - 5 min walk

About this property

Sheraton Grand Chicago Riverwalk

When you stay at Sheraton Grand Chicago Riverwalk, you'll be in a great location, within a short 10-minute walk of Michigan Avenue and Chicago Riverwalk. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Shulas Steak House, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers like the location and sightseeing. The property is only a short walk to public transportation: Grand Station (Red Line) is 12 minutes and State Station is 12 minutes.


English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 1218 rooms
  • Arranged over 34 floors


  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only, 1 per room, up to 75 lb per pet)*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • WiFi in rooms*


  • On-site self-parking (USD 65 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • 43 meeting rooms
  • Computer station
  • Conference space (125000 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features


Shulas Steak House – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
LB Bistro and Patissere – This bistro specialises in American cuisine and serves breakfast and lunch. Open daily.
Link – This café specialises in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
ChiBar – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 20 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 29 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 0 per pet, per day


  • Self-parking costs USD 65 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Chicago Sheraton
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk offer free cancellation for a full refund?
Yes, Sheraton Grand Chicago Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Chicago Riverwalk?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Chicago Riverwalk?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Grand Chicago Riverwalk?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 75 lb per pet. There's a charge of USD 0 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sheraton Grand Chicago Riverwalk?
Yes. Self-parking costs USD 65 per day.
What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Grand Chicago Riverwalk and nearby?
Sheraton Grand Chicago Riverwalk has 2 bars and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Sheraton Grand Chicago Riverwalk?
Yes, there are 3 on-site restaurants, featuring al fresco dining and American cuisine.
What's the area around Sheraton Grand Chicago Riverwalk like?
Sheraton Grand Chicago Riverwalk is located by the river in Downtown Chicago, a short 9-minute walk from Michigan Avenue and 14 minutes' walk from Millennium Park. Travellers say that the area is walkable and good for shopping.



Very good




Staff & service




Property conditions & facilities




2/10 Poor

Megan, 8-night trip
Verified guest review

10/10 Exceptional

shahroukh, 2-night trip
Verified guest review

10/10 Exceptional

The ambiance of the hotel is matched by the friendliness of the staff
John, 1-night family trip
Verified guest review

8/10 Very good

Comfortable and central but showing it’s age now
Greg, 5-night business trip
Verified guest review

10/10 Exceptional

Great pool food and bar!
John, 3-night family trip
Verified guest review

2/10 Poor

The room was fine. We had an adjoining room and the couple next door were fighting all night. I had to call security 3 times before they were asked to leave the hotel. I was suppose to be refunded the full rate from the hotel through at the time of this review I have receive nothing from or the Sheraton
Robert, 1-night family trip
Verified guest review

10/10 Exceptional

Julie, 1-night trip
Verified guest review

8/10 Very good

James, 2-night family trip
Verified guest review

10/10 Exceptional

Everyone was very helpful and friendly. We could see the navy pier Ferris wheel from our room. The view from the pool was also really nice. You could see the lake from one side and the city sky line from the other.
Megan, 1-night family trip
Verified guest review

10/10 Exceptional

Silvano, 1-night trip
Verified guest review