All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Sheraton Grand Chicago, Chicago

4-star4 stars
301 E North Water StChicagoIL60611United States of America
High-rise Chicago hotel 3 blocks from Michigan Avenue
Fabulous8.6
Location
Great location
Service
Fantastic service
Pool
Great pool
WiFi
Complaints about WiFi
1147See all 1,147 Hotels.com reviews
From 5,133 reviewsTripAdvisor Traveller Rating

Sheraton Grand Chicago, Chicago

from $109
  • Club Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Junior Suite
  • Club Room, 2 Double Beds, Business Lounge Access
  • Accessible Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Accessible Room, 2 Double Beds
  • Executive Suite, Lake View
  • Family Room (2 Double Beds and 1 Twin Sleeper Sofa)
  • Superior Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 75 lb)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Number of meeting rooms - 43
  • Conference space
  • Meeting rooms 43
  • Conference space size (feet) - 125,000
  • Conference space size (meters) - 12
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

LB Bistro and Patissere - This bistro serves breakfast and lunch. A children's menu is available. Open daily.

Link Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

ChiBar - This bar specializes in American cuisine and serves light fare only. Open daily.

Sheraton Grand Chicago, Chicago’s small print

Also known as

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 55.00 per night with in/out privileges

Valet parking costs USD 67.00 per night with in/out privileges

Refrigerators are available for USD 25 per stay

Rollaway beds are available for USD 25 per night

Breakfast is offered for an extra charge of USD 29.00 per person (approximately)

WiFi is available in guestrooms for USD 13.95 per day (rates may vary)

WiFi is available in public areas for USD 18.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 13.95 per day (rates may vary)

Wired Internet access is available in public areas for USD 13.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Grand Chicago, Chicago

Top spots nearby

Recommended by this property

  • Navy Pier (8-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (11-minute walk)
  • Willis Tower (17-minute walk)
  • John G. Shedd Aquarium (24-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (33-minute walk)
  • Wrigley Field (4.5 mi / 7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 20-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 34-min drive
  • Chicago 35th Street-Lou Jones-Bronzeville Station 10-min drive
  • Chicago Clybourn Station 11-min drive
  • Chicago Western Avenue Station 14-min drive
  • Randolph-Wabash Station 14-min walk
  • Madison-Wabash Station 17-min walk
  • Adams-Wabash Station 21-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Sheraton Grand Chicago, Chicago

Is the description of this hotel not correct? Tell us