Skip to main content.
All properties in Chicago, Illinois, United States of America
All properties in Chicago, Illinois, United States of America

Sheraton Grand Chicago, Chicago

4-star4 stars
Great for familiesThis property has good facilities for families.
301 E North Water St, Chicago, IL, 60611, United States of America

4-star hotel with 3 restaurants, near Michigan Avenue
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 5,638 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Sheraton Grand Chicago, Chicago

from $169
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, River View (River View)
  • Room, 1 King Bed, River View (River View)
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Lake View

What’s around Sheraton Grand Chicago, Chicago

Top spots nearby

Recommended by this property

  • Michigan Avenue (5-minute walk)
  • Navy Pier (8-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (11-minute walk)
  • Willis Tower (17-minute walk)
  • John G. Shedd Aquarium (23-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (33-minute walk)
  • Wrigley Field (4.5 mi / 7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 11 min walk
  • State Station - 13 min walk
  • Randolph-Wabash Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 43
  • Conference space
  • Conference space size (feet) - 125000
  • Conference space size (meters) - 11613
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro serves breakfast and lunch. Open daily.

Link - This cafe specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Sheraton Grand Chicago, Chicago’s small print

Also known as

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 59 per day with in/out privileges

Valet parking costs USD 69 per day with in/out privileges

Refrigerators are available for an additional charge

Continental breakfast is offered for an extra charge of USD 22 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Chicago, Illinois, United States of America

Recent reviews

Very Good 8.4 From 1,479 reviews

Exceptional 10.0
Very Happy
Wish the stay would have been longer. Awesome hotel, clean, and comfortable. Everyone was very nice.
Kathyi, us1 night trip
Exceptional 10.0
Great location and always choose it for work or pleasure!
us2 night trip
Very Good 8.0
Great location
Location is perfect. Walking to almost everything. It’s overall a good stay. Service was only OK bc the fact that we had a Privacy Please sign on our door as to not enter for cleaning service that day. Someone still came in anyway gave us new towels and made the bed; however, didn’t take out the trash or restock the coffee stuff. Not sure why they would still enter a room with that sign & not do a thorough cleaning, but so far, I don’t believe I have anything missing from my luggage lol. I would stay there again though.
ROSE MARY, us2 night trip
Exceptional 10.0
Great central location
Easy access to the river walk and all the amenities you could need. The front desk is usually busy and service is okay but great place to stay.
us3 night trip
Exceptional 10.0
GREAT
Raquel, us1 night trip

Sheraton Grand Chicago, Chicago

Is the description of this hotel not correct? Tell us