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1 room, 2 adults

Sheraton Grand Chicago, Chicago

4-star4 stars
301 E North Water StChicagoIL60611United States of America

4-star hotel with 2 restaurants, near Michigan Avenue
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Room
Great room
Value for money
Value for money could be better
1320See all 1,320 Hotels.com reviews
From 5,385 reviewsTripAdvisor Traveller Rating

Sheraton Grand Chicago, Chicago

from $206
  • Club Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Junior Suite
  • Club Room, 2 Double Beds, Business Lounge Access
  • Accessible Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Accessible Room, 2 Double Beds
  • Executive Suite, Lake View
  • Family Room (2 Double Beds and 1 Twin Sleeper Sofa)
  • Superior Room, City View
  • Room, 2 Double Beds, Non Smoking (SW-M)
  • Room, 1 King Bed, Non Smoking (SW-M)
  • Room, 2 Double Beds, Non Smoking, View (SW-M)
  • Room, 1 King Bed, Non Smoking, View (SW-M)
  • Club Room, 2 Double Beds, Non Smoking, City View (SW-M)
  • Club Room, 1 King Bed, Non Smoking, City View (SW-M)
  • Family Room, 2 Double Beds, Non Smoking (SW-M)
  • Junior Suite, 1 Bedroom, Non Smoking, City View (SW-M)
  • Executive Suite, 1 Bedroom, Non Smoking, Lake View (SW-M)
  • Suite, 1 Bedroom, Non Smoking (SW-M)
  • Suite, 1 Bedroom, Non Smoking, River View (SW-M)
  • Suite, 1 Bedroom, Non Smoking (SW-M)
  • Suite, 1 Bedroom, Non Smoking, View (SW-M)
  • Suite, 1 Bedroom, Non Smoking, View (SW-M)
  • Presidential Suite, 1 Bedroom, Non Smoking, View (SW-M)

What’s around Sheraton Grand Chicago, Chicago

Top spots nearby

Recommended by this property

  • Michigan Avenue (5-minute walk)
  • Navy Pier (8-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (11-minute walk)
  • Willis Tower (17-minute walk)
  • John G. Shedd Aquarium (24-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (33-minute walk)
  • Wrigley Field (4.5 mi / 7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 24 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 30 min drive
  • Chicago, IL (PWK-Chicago Executive) - 39 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Chicago Museum Campus-11th Street Station - 5 min drive
  • Grand Station - 12 min walk
  • State Station - 15 min walk
  • Randolph-Wabash Station - 15 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 75 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

LB Bistro and Patissere - This bistro serves breakfast and lunch. A children's menu is available. Open daily.

Link Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

ChiBar - This bar specializes in American cuisine and serves light fare only. Open daily.

Sheraton Grand Chicago, Chicago’s small print

Also known as

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parties and events are allowed on site. 

Optional extras

Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Self parking costs USD 55.00 per night with in/out privileges

Valet parking costs USD 67.00 per night with in/out privileges

Refrigerators are available for USD 25 per stay

Breakfast is offered for an extra charge of USD 29.00 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (3-device limit, rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 1,320 reviews

Sheraton Grand Chicago, Chicago
Fair4.0
Many better choices in Chicago.
Hotel is old and tired and very out if the way.
Todd, us3 night trip
Sheraton Grand Chicago, Chicago
Good6.0
Ok hotel
Good location. Service was ok. Hotel was pricey for what you get. Charged for WiFi.
Robert, us3 night trip
Sheraton Grand Chicago, Chicago
Very Good8.0
Missing shampoo, etc, not a big deal as brought our own, but shut off our key cards before noon checkout and couldn’t get in to retrieve our bags(attending a function through 1:00 with a break at 11:50 so planned on checking out/getting bags). Front desk GREAT about - extended time for us til 1:30, but had to go to front desk to get key card re-activated. Room itself was GREAT too, so will go backend Club level worth the money.
Gail, us1 night trip
Sheraton Grand Chicago, Chicago
Very Good8.0
Had a great birthday!
Very nice. Concierge couldn't have been more helpful. Couldn't believe you had to pay for wifi, graciously gave us free wifi durning our stay. No Chicago Cubs. Baseball game on tv, we were in Chicago, so 2 free drinks and we watched in bar in lobby. Beautiful view and room very quiet. Would stay again. Thanks, Anne
joe, us1 night trip
Sheraton Grand Chicago, Chicago
Exceptional10.0
1st trip here
Great overnight trip to Chicago. Loved the hotel, just wished we could have gotten the river view. Completely booked. Maybe next time.
Tonya, us1 night trip

See all reviews

Sheraton Grand Chicago, Chicago

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