6/10 Good
Sep 18, 2023
We stayed at the Noax Hotel for four nights. The hotel is located a little too far from the centre of town.
The hotel is just a shimmer of its former days, and it is starting to look like the money has run out and is beginning to fall into disrepair.
The room got very warm from the afternoon sun.
The staff are friendly. However, English is not their first language, which was a big struggle for the hotel. We used Google's translator app and were able to get by.
On checkout, the staff tried to get me to pay again for a prepaid hotel booking. When I showed them the receipts, they did not believe me. The employee insisted I only paid for one day and showed me on the hotels.com system. When I checked the system with the employee, the employee had selected the wrong guest.
Matthew
Matthew, 4-night trip
Verified Hotels.com guest review