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Novotel Phuket Resort, Patong

4 stars
282 Phrabaramee RdPatong Beach, PatongPhuket83150Thailand, 800-491-6126
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Excellent4.1 / 5
  • Very goodNov 3, 2016
  • From the time we checked-in, the staff did everything to ensure our stay was comfortable…Jul 18, 2016
257See all 257 Hotels.com reviews
From 2,635 reviewsTripAdvisor Traveller Rating

Novotel Phuket Resort, Patong

Hotel Info: 866-539-8117

from $88
  • Deluxe Room, Multiple Beds
  • Superior Room, 1 Double Bed, Balcony, Ocean View
  • Deluxe Room, 2 Single Beds, Balcony, Garden View
  • Superior Room, 2 Single Beds, Balcony, Ocean View
  • Deluxe Room, 1 King Bed, Pool Access
  • Superior Room, 1 Full Bed, Balcony
  • Superior Room, 2 Twin Beds, Balcony
  • Deluxe Room, Multiple Beds

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Also known as

  • Novotel Phuket
  • Resort Phuket
  • Novotel Phuket Vintage Park Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Patong
  • Novotel Phuket Hotel Patong
  • Novotel Hotel Phuket
  • Novotel Patong
  • Patong Novotel
  • Novotel Phuket Kathu
  • Novotel Phuket Resort
  • Novotel Phuket Resort Kathu
  • Novotel Resort
  • Novotel Resort Phuket
  • Phuket Novotel
  • Phuket Novotel Resort
  • Phuket Resort

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1500 per night

Buffet breakfast is offered for an extra charge of THB 475 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one way)

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Scooter/moped rentals nearby
  • Free pool cabanas
  • Tennis on site
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms 3
  • Conference space size (meters) - 312
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Coffe House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Old Fisherman - This restaurant specializes in seafood and serves dinner only.

Ruen Thong - This restaurant specializes in Thai cuisine.

Novotel Phuket Resort, Patong’s small print

Also known as

  • Novotel Phuket
  • Resort Phuket
  • Novotel Phuket Vintage Park Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Patong
  • Novotel Phuket Hotel Patong
  • Novotel Hotel Phuket
  • Novotel Patong
  • Patong Novotel
  • Novotel Phuket Kathu
  • Novotel Phuket Resort
  • Novotel Phuket Resort Kathu
  • Novotel Resort
  • Novotel Resort Phuket
  • Phuket Novotel
  • Phuket Novotel Resort
  • Phuket Resort

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1500 per night

Buffet breakfast is offered for an extra charge of THB 475 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 257 reviews

Novotel Phuket Resort, Patong
Fair2.0 / 5
Room with No Air!!!
When we arrived to our room the air conditioner was off and it was hot! The air was left on for over an hour to cool the room and it was blowing hot air. After two calls to front desk who were positive it was our inability to use air and told us to wait fifteen minutes we went to front desk and spoke to Marshall. Marshall walked us to our room afternI requested another room with air and again was told wait fifteen minutes. After arguing with me about we were told we could have another room but only to sleep in for the night and by 0700 our old room would be fixed! The old room was never fixed, and they had to check with management before we were allowed to stay in the room with AC ...worst experience ever. On a positive note Dee was excellent and made us feel safe as he was security for beach access!!!
3 night family trip
Novotel Phuket Resort, Patong
Outstanding5.0 / 5
A beautiful place to stay in Patong
Had a great time. The staff are very friendly and will help with any requests. The hotel is out of the busy Patong area but close enough that you can walk into the busy Patong area. A great place for a family or even a couple. They have activities throughout the day including Thai cooking classes or just relax around one of the pools. They also have a kids club. This was our second stay and we would stay here again.
9 night family trip
Novotel Phuket Resort, Patong
Excellent4.0 / 5
We had a very good experience at the hotel. The hotel is maintained well and the rooms are clean and spacious (we had a family suite, the one with the bunk beds for the kids). The location is not ideal for people wanting to be close to the action in Patong but it is not very far from it. The hotel does have free hourly shuttles to Junceylon mall which were nice but needed to be booked in advance due to the high season traffic. The hotel is located slightly on a hill off the main road so is nice and quite. The free shuttle from the gate of the hotel to main lobby is a great service as the climb and lets one avoid the tedious climb (albeit a short one). The best part of the hotel is the service. It is one of the best and all the staff is always very courteous and looking for how to make things better for your stay. The rates of all things e.g. breakfast, dinner, room service etc. were very reasonable and it came in handy. The taxi service desk at the hotel was also very helpful and reasonable. The only advice is that pre-book your airport transfers, especially if you need a taxi early in the morning as it gets very busy and difficult to arrange for taxis on short notice. The only recommendation for the hotel would be to add a shuttle service to the main market area of Patong which has more of the restaurant and shopping options. Overall our stay was excellent and we will strongly consider Novotel as our base for our next trip to Phuket as well.
7 night family trip
Novotel Phuket Resort, Patong
Outstanding5.0 / 5
Wonderful hotel experience
Excellent service!
5 night romance trip
Novotel Phuket Resort, Patong
Outstanding5.0 / 5
Great Stay, Staff, and Location
This was a great property. Twice, we had to call at 15:00 to have our room cleaned, but all other days, they did an amazing job. The food is great, wifi works well, and the room I had was amazing.
5 night trip

See all reviews

Novotel Phuket Resort, Patong

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