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1 room, 2 adults

Novotel Phuket Resort, Patong

4-star4 stars
Great for familiesThis property has good facilities for families.
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150, Thailand

4-star resort with outdoor pool, near Patong Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
WiFi
Good internet service

Novotel Phuket Resort, Patong

from $86
  • Superior Room
  • Superior Room
  • Superior Room, Ocean View
  • Family Room
  • Deluxe Room, Pool Access
  • Deluxe Room, Balcony, Sea View
  • Deluxe Room, Balcony, Sea View
  • Deluxe Room
  • Deluxe Room
  • Family Room
  • Superior Room, Ocean View

What’s around Novotel Phuket Resort, Patong

Landmarks

  • Patong Beach - 6 min walk
  • Bangla Road - 18 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Kalim Beach - 11 min walk
  • Royal Paradise Night Market - 15 min walk
  • Patong Boxing Stadium - 21 min walk
  • Bangla Boxing Stadium - 23 min walk
  • Banzaan Fresh Market - 24 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 32 min drive

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Internet

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
Things to do
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • Thai

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 42-inch LED TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Coffe House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Old Fisherman - This restaurant specializes in seafood and serves dinner only. Open daily.

Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.

Recreation

On Site

  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Novotel Phuket Resort, Patong’s small print

Also known as

  • Novotel Phuket
  • Resort Phuket
  • Novotel Phuket Vintage Park Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Patong
  • Novotel Phuket Hotel Patong
  • Novotel Hotel Phuket
  • Novotel Patong
  • Patong Novotel
  • Patong Novotel
  • Novotel Resort Phuket
  • Novotel Phuket Kathu
  • Novotel Phuket Resort Patong
  • Novotel Patong
  • Novotel Hotel Phuket
  • Patong Novotel
  • Novotel Patong
  • Novotel Hotel Phuket
  • Novotel Resort Phuket
  • Novotel Phuket Hotel Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Resort Resort
  • Novotel Phuket Resort
  • Novotel Phuket Resort Resort Patong
  • Novotel Phuket Resort Kathu
  • Novotel Resort
  • Novotel Resort Phuket
  • Phuket Novotel
  • Phuket Novotel Resort
  • Phuket Resort

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for THB 1500.0 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very Good 8.2 From 170 reviews

Poor 2.0
There was a loud party with a band and loud speakers which were right above my unit. It went on until 11:00 pm. The hotel would not do anything about this at 8:00 pm when I originally complained. At 9:30, they finally agreed to give me another room, but I figured by the time I packed and unpacked it would be 11:00. I had been up since 4:00 that morning so I was really tired. The hotel should have put all the people from the party in the building I was at and assigned me to a different building. Then for dinner, there was a seafood buffet. I picked up the items to be grilled and gave them to the guy at the bbq. He said he would bring them over. After 1/2 an hour, I asked about the items and the guy said he would bring them right over. After 15 more minutes, the wrong food was brought over and I told him that. The same thing happened 20 minutes later. At this point, I took the food because I had been waiting over an hour. I was not surprised to find out the food was cold. Not only that, because I waited so long, I asked for water. They charged for this. So, to summarize, I waited an hour for a meal that was never delivered and ended up paying more for this. Again, the hotel did nothing even though I complained to the front desk. It’s really a disappointment as the hotel seemed nice. There were other issues such as I had to carry my own luggage which required going up and down a few flights of stairs, but everyone has to put up with this. Find another hotel.
us2 night trip
Exceptional 10.0
Great pools, great location!
We booked a family suite with bunk beds, and stayed for 6 nights. We had a lovely view of the beach and of the pool as well. We were in the Bougainvillea room 225, which was a good location to the pools and to the elevator that took us down to the street (no need to go all the way up to the lobby! At the bottom of the hill we met Mr. Sam, a taxi driver that took us many places over the week. He is such a lovely person! Look for him for a taxi at a good price.) Everyone at the hotel was welcoming and nice, we enjoyed a spa treatment and the food was good overall at the restaurant and breakfast buffet. The woman arranging taxi service was the one person who was not helpful, she sat on her phone all day and could barely muster a smile, luckily we met Mr. Sam and he helped us out. The front desk staff always went over and above to help us. We did complain about a smell coming through the vents in our room the first days. They cleaned out the vents and it improved the situation for sure. We definitely loved the three pools and the fun waitstaff out at the pools! Would recommend this place for families who want to have time to hang out at the lovely pools and relax a bit, but want to be able to walk to shopping, restaurants, etc. Plus, Patong beach is a 3 minute walk away and gorgeous! We are bummed that we never talked the kids into a Thai boxing lesson, there is a boxing ring set up near the gym and lessons available. We would recommend the Novotel Resort for sure!
Bobbi Jo, hk6 night family trip
Poor 2.0
First and foremost we had to wait for 3hrs before we got the room even though requested a early check in while traveling with a 5yr old. There were people who got in after us got a room before us. Secondly the most pathetic stuff no exhaust in washroom and vent for air to go and its gets really humid with every bath. 3rd - The most painful 1 full day 16/Aug 9AM-11PM there was no power in the entire resort with no ACs running it was most difficult day and staff and resort did nothing to provide cold water or services. WORST DAY EVER!!! 4 - Poor variety at breakfast buffet, even with Indian Executive chef the food was pretty ordinary for Indian breakfast options. 5 - shuttle service was flaky and front desk refused to take shuttle bookings on phone. Would I recommend this hotel - NO for the amount they charged us.
MW, us5 night trip
Exceptional 10.0
Best of both Worlds
The Novotel Phuket Resort provides a great compromise between the comfort and facilities of a resort while offering the commodity of being right in town and next to the beach. We overall found Phuket to be an overcrowded, overpriced giant tourist trap, but this hotel ended up providing a great retreat from the madness of the place and saved our stay... I can't really fault it for much. The rooms are decent, we had a fantastic seaview and a balcony. The staff was very nice and helpful, the hotel restaurants are good and not that much more expensive than in town . The pools are nice, there are facilities and activities and a convenient shuttle into downtown. A few nagging details which could make it all even better: - The breakfast buffet's food quality leaves to be desired, especially the pastries, ironically. - OK, glass-walled bathrooms are in fashion... but why put the privacy curtain outside the bathroom? Whoever is in the bedroom decides if and when they want to see whoever's in the shower... It's just weird. - The internet connection is good, but you constantly need to re-logon by re-entering the password every time you move around the hotel. It's annoying. - The shuttle to downtown stops around 7pm... it would have been useful to have it running until later, even at a reduced frequency. Those are small details and did not prevent us from thoroughly enjoying our stay, which I found to be great value for money.
as7 night family trip
Exceptional 10.0
Good resort. Will return
This resort is a beautiful place. The room is spacious and the beds are comfortable. The staff members are friendly and helpful. My only comment is that the tennis courts need serious maintenance right away. The ground is all chipped in many spots and puddles everywhere. It is dangerous for guests to play in. You cannot and should not charge guests for taking tennis lessons in such poor tennis court condition. I think if Novotel brings up the tennis courts standard, they can advertise to promote more their tennis programs to attract tennis lovers.
Simon, ca6 night trip

Novotel Phuket Resort, Patong

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