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1 room, 2 adults

The Swanston Hotel Melbourne Grand Mercure, Melbourne

4.5-star4.5 stars
195 Swanston Street, Melbourne, VIC, 3000, Australia

Luxury hotel with restaurant, near Bourke Street Mall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Service
Fantastic service
Room
Room is all right
Breakfast
Breakfast is average
757See all 757 Hotels.com reviews
From 2,847 reviews

TripAdvisor Traveller Rating

The Swanston Hotel Melbourne Grand Mercure, Melbourne

from $90
  • Standard Twin Room
  • Standard Queen Room
  • Classic Room
  • Deluxe King room
  • Superior King Room
  • Superior Room with two Queen beds
  • Classic Room
  • Deluxe King Suite
  • Executive King Suite

What’s around The Swanston Hotel Melbourne Grand Mercure, Melbourne

Landmarks

  • In Melbourne Central Business District
  • Bourke Street Mall - 2 min walk
  • Melbourne Central - 5 min walk
  • Her Majesty's Theatre - 6 min walk
  • Federation Square - 8 min walk
  • RMIT University - 9 min walk
  • Princess Theatre - 10 min walk
  • Melbourne Arts Centre - 12 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 24 min drive
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive
  • Melbourne, VIC (AVV-Avalon) - 50 min drive
  • Flinders Street Station - 8 min walk
  • Southern Cross Station - 19 min walk
  • Showgrounds Station - 8 min drive
  • Melbourne Central Station - 7 min walk
  • Parliament Station - 9 min walk
  • Flagstaff Station - 16 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • Greek
  • Indonesian
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Cocoon Bar - This bar specializes in local cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Open select days.

Soul Cafe - This Cafe specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Swanston Hotel Melbourne Grand Mercure, Melbourne’s small print

Also known as

  • Grand Mercure Swanston Hotel
  • Swanston Mercure
  • Swanston Hotel Melbourne Grand Mercure
  • Swanston Melbourne Grand Mercure
  • Mercure Swanston
  • Swanston Grand
  • Swanston Grand Mercure
  • Swanston Grand Mercure Melbourne
  • Swanston Hotel
  • Swanston Hotel Grand
  • Swanston Hotel Grand Mercure
  • Swanston Hotel Grand Mercure Melbourne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 20 per night

Valet parking costs AUD 45.00 per night

Breakfast costs between AUD 10 and AUD 25 for adults, and AUD 10 and AUD 25 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 757 reviews

The Swanston Hotel Melbourne Grand Mercure, Melbourne
Exceptional10.0
Excellent location, helpful staff and accommodating
Marian, us1 night business trip
The Swanston Hotel Melbourne Grand Mercure, Melbourne
Poor2.0
To start, the photos on this booking is NOT what you will receive. We got a room that was not renovated in any way. The bed moved, the shower had cracks in it, the floors smell, etc. The room was very old and did not feel clean. Very disappointed with the way this was advertised. We booked thinking it would be like the photos, we could not have been more wrong.
Blake, us4 night romance trip
The Swanston Hotel Melbourne Grand Mercure, Melbourne
Good6.0
Great location, not great room
They are in the middle of renovations. I was in an older room and could not tell what century the last redo referenced. It was no where near a proper Mercure standard. It was the worst part of my trip hands down.
Nellie E, us5 night trip with friends
The Swanston Hotel Melbourne Grand Mercure, Melbourne
Good6.0
Noisy upgrade
Arrived after a horrible check in at another property. I was “upgraded” however I question the upgrade as the room was located on floor 2, gym was above on floor 3, parking ramp and service dock was outside the window below. Although the room was fantastic, very nicely appointed and comfortable there was some additional noise that was not as nice to be around. One of those “Thanks for the upgrade but was it really an upgrade?”
Jeff, us1 night business trip
The Swanston Hotel Melbourne Grand Mercure, Melbourne
Good6.0
Good, but not great. The pictures made it look nicer than it was. Room was pretty plain.
, us5 night family trip

See all reviews

The Swanston Hotel Melbourne Grand Mercure, Melbourne

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