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Mercure Welcome Melbourne, Melbourne

3.5 stars3.5 stars
265 Little Bourke StreetMelbourneVIC3000Australia, 800-491-6126
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Good3.7 / 5
Room needs to be improved
Great location
Fantastic service
Tasty breakfast
1092See all 1,092 reviews
From 4,114 reviewsTripAdvisor Traveller Rating

Mercure Welcome Melbourne, Melbourne

Hotel Info: 866-539-8117

from $75
  • Superior King Room
  • Standard Queen Room
  • Superior Family Room
  • Standard Room
  • Standard King Room
  • Privilege King Room
  • Standard Twin Room
  • Superior Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms
  • This hotel is arranged over 11 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Other information

  • Smoke-free property

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 8579
  • Conference space size (meters) - 797
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • Connecting/adjoining rooms available

Recent reviews

Good 3.7 /5 from 1092 reviews

Mercure Welcome Melbourne, Melbourne
Good3.0 / 5
Great location but sadly in need of a refurb.
3 night family trip
Mercure Welcome Melbourne, Melbourne
Good3.0 / 5
Location is very convinient for Tram transport.
We have stayed at Mecure Welcome Melbourne for many years and we feel now is the time to carry-out some updating; e.g painting to brighten the room. The hotel is good value for money as it is located in the main central district. The welcoming at the reception was excellent, especially the young Asian lady that served us on Friday morning 13/1/2017 on our arrival; very pleasant.
Romance trip
Mercure Welcome Melbourne, Melbourne
Fair2.0 / 5
This is not for the business traveler.
I was in Melbourne for business. I selected this hotel based on Mercure reputation and proximity to my colleagues hotel. The room was fine, but shabby. The tv remote was tough to work, but the simplest one I have encountered. The walls were thin. The shower was mainly lukewarm. Bathroom lighting was horrible. This was not designed as a business hotel and it felt like it. Hotel was definitely for those tourists who needed a place to sleep. The breakfast was delicious and the staff were welcoming.
9 night business trip
Mercure Welcome Melbourne, Melbourne
Excellent4.0 / 5
Beds a bit too hard. A bit noisy from other bathrooms.
5 night romance trip
Mercure Welcome Melbourne, Melbourne
Poor1.0 / 5
Old outdated extremely small room. Noisy aircon rattled all night. Fridge wasn't working. Reported it to reception but no-one came to fix it. Overall very disappointed not worth the money. Have stayed at this hotel before but never been put in this old outdated wing. Would never stay there again.
3 night romance trip

See all reviews

Mercure Welcome Melbourne, Melbourne

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