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Mercure Welcome Melbourne, Melbourne

3.5-star3.5 stars
265 Little Bourke StreetMelbourneVIC3000Australia

Family hotel with 3 restaurants, near Bourke Street Mall
    Great location
    Fantastic service
    Tasty breakfast
    More comfort would be nice
    979See all 979 reviews
    From 4,405 reviewsTripAdvisor Traveller Rating

    Mercure Welcome Melbourne, Melbourne

    from $78
    • Superior King Room
    • Standard Queen Room
    • Standard Twin Room
    • Superior Twin Room
    • Superior Family Room
    • Privilege King Room
    • Standard King Room
    • Standard Room

    At a glance

    Key facts

    Hotel size

    • This hotel has 330 rooms
    • This hotel is arranged over 11 floors


    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
    • Express check-out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others


    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • Babysitting/childcare *


    • Pets not allowed


    • WiFi in public areas *

    • WiFi and wired Internet access in rooms *



    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Taking the kids?
    • In-room childcare (surcharge)
    Food and drink
    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    Things to do
    • Bicycle rentals nearby
    • Golfing nearby
    Working away
    • Number of meeting rooms - 12
    • Conference space
    • Conference space size (feet) - 8579
    • Conference space size (meters) - 797
    • Conference center
    • Computer station
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Number of buildings/towers - 1
    • Elevator/lift
    • Safe-deposit box at front desk
    • Television in common areas
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Blackout drapes/curtains
    Things to enjoy
    • In-room massage available
    Freshen up
    • Private bathroom
    • Shower only
    • Hair dryer
    Be entertained
    • 32-inch LCD TV
    • Premium TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator
    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features


    The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

    Cocoon Bar - This bar specializes in local cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

    Soul Cafe - This cafe serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Mercure Welcome Melbourne, Melbourne’s small print

    Also known as

    • Melbourne Mercure
    • Welcome Mercure Melbourne
    • Accor Welcome Melbourne
    • Mercure Welcome Melbourne Hotel Melbourne
    • Mercure Welcome Melbourne Hotel
    • Melbourne Welcome
    • Melbourne Welcome Mercure
    • Mercure Melbourne
    • Mercure Welcome
    • Mercure Welcome Hotel
    • Mercure Welcome Hotel Melbourne
    • Mercure Welcome Melbourne
    • Welcome Mercure


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Self parking costs AUD 15 per night

    Valet parking costs AUD 45.00 per night

    Rollaway beds are available for AUD 40.00 per night

    Breakfast costs between AUD 10 and AUD 25 for adults, and AUD 10 and AUD 25 for children (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

    WiFi is available in public areas for AUD 15 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Mercure Welcome Melbourne, Melbourne


    • In Chinatown
    • Melbourne Cricket Ground - 27 min walk
    • Bourke Street Mall - 3 min walk
    • Melbourne Central - 5 min walk
    • RMIT University - 12 min walk
    • Eureka Tower - 14 min walk
    • Queen Victoria Market - 15 min walk
    • National Gallery of Victoria - 16 min walk

    Getting around

    • Melbourne, VIC (MEB-Essendon) - 20 min drive
    • Melbourne, VIC (MEL-Tullamarine) - 24 min drive
    • Melbourne, VIC (AVV-Avalon) - 45 min drive
    • Southern Cross Station - 16 min walk
    • Newport Station - 18 min drive
    • Essendon Station - 20 min drive
    • Melbourne Central Station - 6 min walk
    • Flinders Street Station - 10 min walk
    • Parliament Station - 12 min walk
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Good 7.6 From 979 reviews

    Mercure Welcome Melbourne, Melbourne
    Great location, clean room, good housekeeper, good staff, near Chinatown, good breakfast, everything is near by, free tram around town, next to Southern Cross train station, highly recommended...
    LAN, us4 night romance trip
    Mercure Welcome Melbourne, Melbourne
    Great location but sadly in need of a refurb.
    Suzi, us3 night family trip
    Mercure Welcome Melbourne, Melbourne
    Location is very convinient for Tram transport.
    We have stayed at Mecure Welcome Melbourne for many years and we feel now is the time to carry-out some updating; e.g painting to brighten the room. The hotel is good value for money as it is located in the main central district. The welcoming at the reception was excellent, especially the young Asian lady that served us on Friday morning 13/1/2017 on our arrival; very pleasant.
    Seisin, usRomance trip
    Mercure Welcome Melbourne, Melbourne
    This is not for the business traveler.
    I was in Melbourne for business. I selected this hotel based on Mercure reputation and proximity to my colleagues hotel. The room was fine, but shabby. The tv remote was tough to work, but the simplest one I have encountered. The walls were thin. The shower was mainly lukewarm. Bathroom lighting was horrible. This was not designed as a business hotel and it felt like it. Hotel was definitely for those tourists who needed a place to sleep. The breakfast was delicious and the staff were welcoming.
    Evgenia, us9 night business trip
    Mercure Welcome Melbourne, Melbourne
    Very Good8.0
    Beds a bit too hard. A bit noisy from other bathrooms.
    A Traveler, us5 night romance trip

    See all reviews

    Mercure Welcome Melbourne, Melbourne

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