Choose dates to view prices

Mercure Welcome Melbourne

Photo gallery for Mercure Welcome Melbourne

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 2 Twin Beds | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Mercure Welcome Melbourne

UNESCO Sustainable Travel Pledge

Mercure Welcome Melbourne

3.5 star property
3.5-star hotel with restaurant, near Melbourne Central

7.8/10 Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
  • Restaurant
The price is $83
Price available on 12/18/2022
Map
265 Little Bourke Street, Melbourne, VIC, 3000
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 23 min walk
  • Queen Victoria Market - 5 min drive
  • Melbourne Central - 5 min drive
  • Collins Street - 7 min drive
  • SEA LIFE Melbourne - 6 min drive
  • Princess Theatre - 7 min drive
  • University of Melbourne - 7 min drive
  • Rod Laver Arena - 8 min drive
  • Melbourne Convention and Exhibition Centre - 9 min drive
  • Melbourne Cricket Ground - 10 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 50 min drive
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk

Restaurants

  • Section 8 - 2 min walk
  • CA de VIN - 2 min walk
  • Supper Inn - 2 min walk

About this property

Mercure Welcome Melbourne

When you stay at Mercure Welcome Melbourne, you'll be within a 10-minute drive of Crown Casino and Entertainment Complex. Guests looking for a bite to eat can check out The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. The helpful staff and location get good marks from fellow travelers. The property is just a short walk to public transportation: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 984 ft (AUD 24 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of AUD 25 for adults and AUD 15 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of AUD 1.3

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per night

Parking

  • Parking is available nearby and costs AUD 24 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Does Mercure Welcome Melbourne offer free cancellation for a full refund?
Yes, Mercure Welcome Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Welcome Melbourne?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on Dec 18, 2022 start from $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Welcome Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Welcome Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Welcome Melbourne?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Welcome Melbourne?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (8-min drive) is nearby.
What is there to do at Mercure Welcome Melbourne and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course.
Are there restaurants at or near Mercure Welcome Melbourne?
Yes, The Louden Kitchen Grill offers local cuisine.
What's the area around Mercure Welcome Melbourne like?
Mercure Welcome Melbourne is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 5 minutes' walk from Collins Street. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very Good

Location is good, ease of moving. Good place.
The service us good and staff is helpful.
Karen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well worth the money
Great location for visiting Melbourne. Staff very friendly and efficient. Breakfast good value if predictable.
Brian, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

ray, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location
Room was small but clean. and very close to Bourke st mall and Emporium. Very close to food outlets as well.
Bryan, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't stay here! Terrible!
Rude and ignorant staff, incorrect room. Was sent to a dirty room. Unaccomodating, unhelpful, useless. As a 75yr old man, have never experienced such poor treatment overall in my entire life!
Len, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Gary, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was very noisy lots of people talking in hall ways. Off street parking was a distance away with luggage.
Jesmond, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The customer service was disappointing. Didn't respond to requests. The beds were not comfy and got dinked in. Will never come back to this hotel again
Hiren, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Karen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dayna, 1-night trip
Verified Hotels.com guest review