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Mercure Welcome Melbourne, Melbourne

3.5 stars3.5 stars
265 Little Bourke StreetMelbourneVIC3000Australia, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
Amenities
Amenities are not the best
1077See all 1,077 Hotels.com reviews
From 4,146 reviewsTripAdvisor Traveller Rating

Mercure Welcome Melbourne, Melbourne

Hotel Info: 866-539-8117

from $81
  • Superior King Room
  • Standard Queen Room
  • Superior Family Room
  • Standard Room
  • Standard King Room
  • Privilege King Room
  • Standard Twin Room
  • Superior Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Melbourne Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 15 per night

Valet parking costs AUD 35 per night

Rollaway beds are available for AUD 40.00 per night

Breakfast costs between AUD 10 and AUD 25 for adults, and AUD 10 and AUD 25 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 15 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 8579
  • Conference space size (meters) - 797
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cocoon Bar - This bar specializes in local cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

Soul Cafe - This cafe serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Mercure Welcome Melbourne, Melbourne’s small print

Also known as

  • Melbourne Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 15 per night

Valet parking costs AUD 35 per night

Rollaway beds are available for AUD 40.00 per night

Breakfast costs between AUD 10 and AUD 25 for adults, and AUD 10 and AUD 25 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 15 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 1077 reviews

Mercure Welcome Melbourne, Melbourne
Good3.0 / 5
Great location but sadly in need of a refurb.
Ok
3 night family trip
Mercure Welcome Melbourne, Melbourne
Good3.0 / 5
Location is very convinient for Tram transport.
We have stayed at Mecure Welcome Melbourne for many years and we feel now is the time to carry-out some updating; e.g painting to brighten the room. The hotel is good value for money as it is located in the main central district. The welcoming at the reception was excellent, especially the young Asian lady that served us on Friday morning 13/1/2017 on our arrival; very pleasant.
Romance trip
Mercure Welcome Melbourne, Melbourne
Fair2.0 / 5
This is not for the business traveler.
I was in Melbourne for business. I selected this hotel based on Mercure reputation and proximity to my colleagues hotel. The room was fine, but shabby. The tv remote was tough to work, but the simplest one I have encountered. The walls were thin. The shower was mainly lukewarm. Bathroom lighting was horrible. This was not designed as a business hotel and it felt like it. Hotel was definitely for those tourists who needed a place to sleep. The breakfast was delicious and the staff were welcoming.
9 night business trip
Mercure Welcome Melbourne, Melbourne
Excellent4.0 / 5
good
Beds a bit too hard. A bit noisy from other bathrooms.
5 night romance trip
Mercure Welcome Melbourne, Melbourne
Poor1.0 / 5
Old outdated extremely small room. Noisy aircon rattled all night. Fridge wasn't working. Reported it to reception but no-one came to fix it. Overall very disappointed not worth the money. Have stayed at this hotel before but never been put in this old outdated wing. Would never stay there again.
3 night romance trip

See all reviews

Mercure Welcome Melbourne, Melbourne

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