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1 room, 2 adults

Mercure Welcome Melbourne, Melbourne

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
265 Little Bourke Street, Melbourne, VIC, 3000, Australia

3.5-star hotel with restaurant, near Bourke Street Mall
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Fantastic service
More comfort would be nice
Wellness & sports facilities could be improved

Mercure Welcome Melbourne, Melbourne

from $67
  • Superior King Room
  • Standard Queen Room
  • Standard Twin Room
  • Superior Twin Room
  • Superior Family Room
  • Standard King Room
  • Standard Room
  • Standard Room (Premium)
  • Standard Room (Premium)
  • Premium Standard Queen Room
  • Superior Room Two Queen Beds

What’s around Mercure Welcome Melbourne, Melbourne


  • In Melbourne Central Business District
  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • Her Majesty's Theatre - 6 min walk
  • Federation Square - 9 min walk
  • Princess Theatre - 10 min walk
  • Melbourne Arts Centre - 13 min walk
  • Queen Victoria Market - 14 min walk

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive
  • Melbourne, VIC (MEB-Essendon) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 51 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 19 min drive
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms
  • This hotel is arranged over 11 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle *


  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mercure Welcome Melbourne, Melbourne’s small print

Also known as

  • Melbourne Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge of AUD 1.3

Valet parking costs AUD 60 per night

Parking is available nearby and costs AUD 20 per night

Rollaway beds are available for AUD 40.0 per night

Buffet breakfast is offered for an extra charge of AUD 25 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 1,834 reviews

Very Good 8.0
Good location.
Location is very good. It closed to all things we would like to do/see. Also there are many great restaurants within walking distance.
Van, us3 night romance trip
Exceptional 10.0
Great Stopover
The staff was fantastic. We arrived very late and were only there for a few hours to grab some much needed sleep. Everyone was very nice and helpful.
Steven, us1 night romance trip
Very Good 8.0
Best location
Best place to stay.just a few minutes from Mall. Great food places all around the hotel.
Michael, us3 night romance trip
Very Good 8.0
Most convenient.
The best aspect of the Welcome Mercure is its location - in the heart of the city. It's half way between Flinders Street and Central Melbourne railway stations, and trams run on both Swanston and Bourke Streets. Couldn't be more convenient. Staff at reception were helpful, but not too many knew about some of the places of interest in town.That problem occurs as a result of insufficient training by management. The room I was allocated was well away from noise, was clean and comfortable. Another great aspect is that Welcome Mercure offers a $10/day credit to use at one of the hotel's eateries if a customer chooses not to have his/her room serviced every day. Great idea when staying for only a few days.
Miss S, us3 night business trip
Very Good 8.0
Great location & exciting sights for visitors
When we checked in, we had a fairly poor surprise - the room was so small, I had to walk sideways to get out of bed on one side. The wardrobe has no doors and there wasn't a luggage caddy to sit & open my luggage. It was like a 'tiny house' version of the hotel room we see on the website when booking. When we spoke to the hotel reception, we were not able to get any relief as the hotel was fully booked for the night & our booking was via a website. The staff did inform us that we can contact the website & they would assist whenever possible. And lo & behold, our room was changed to a larger room at no extra charge and our experience was infinitely much better. The hotel is located within the CBD, and Chinatown is just the next block. There are plenty of Laneways to browse and explore, and within the free-tram ride zone. If you hunker for the suburbs, there is always Flinders St Train Station. It is a great value if you are able to get the larger rooms, but certainly for a tourist, it is a great location.
Bin, us4 night romance trip

Mercure Welcome Melbourne, Melbourne

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