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1 room, 2 adults

The Pontchartrain Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
2031 St. Charles Avenue, New Orleans, LA, 70130, United States of America

4-star hotel with 4 restaurants, near Magazine Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Vibe
Awesome vibe
Bar
Bar is awesome
Room
Great room
Food
Delicious food

The Pontchartrain Hotel

from $98
  • Room, 1 King Bed (Clio)
  • Deluxe Room, 2 Queen Beds (Euterpe)
  • Room, 2 Double Beds (Erato)
  • Family Suite (Thalia)
  • Suite, 1 King Bed (Calliope)
  • Suite (Polyhymnia)
  • Suite, 2 Bedrooms (Melpomene)

What’s around The Pontchartrain Hotel

Top spots nearby

Recommended by this property

  • National World War II Museum (12-minute walk)
  • Ernest N. Morial Convention Center (15-minute walk)
  • Smoothie King Center (15-minute walk)
  • Port of New Orleans (17-minute walk)
  • Mercedes-Benz Superdome (18-minute walk)
  • Magazine Street (21-minute walk)
  • Jackson Square (27-minute walk)
  • Tulane University (36-minute walk)
  • Audubon Zoo (3.3 mi / 5.2 km)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive
  • New Orleans Union Passenger Terminal - 20 min walk

About The Pontchartrain Hotel

The Pontchartrain Hotel offers a great location, putting you within a 15-minute walk of Magazine Street and Lafayette Cemetery. Guests can visit the fitness center for a workout or grab a bite to eat at Silver Whistle, one of 4 restaurants, which serves American cuisine and is open for breakfast and lunch. Rooms at this upscale hotel offer minibars, room service, and free WiFi. Fellow travelers like the comfortable beds and restaurant.

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1927
  • Elevator
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Silver Whistle - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Hot Tin Rooftop Bar - Onsite rooftop bar. Open select days.

The Pontchartrain Hotel’s small print

Also known as

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain
  • The Pontchartrain Hotel Hotel
  • The Pontchartrain Hotel New Orleans
  • The Pontchartrain Hotel Hotel New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs USD 38.00 per day with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of USD 25 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 544 reviews

Exceptional 10.0
1/10 Recommend
Awesome place, cool vibe, great bars/restaurant/coffee shop. Perfect location even though the streetcar was down.
us3 night family trip
Exceptional 10.0
This stately Hotel was fabulous! From check in to check out everyone and everything was wonderful. So many interesting places to visit within walking distance of the Pontchartrain. When we make it back to NOLA, this is where we will stay.
Bonnie, us2 night family trip
Exceptional 10.0
We got married earlier that weekend and decided to stay here for a few days of R&R afterwards. We couldn't have asked for a better experience. Everything was perfect, the staff was amazing, rooms were wonderful, drinks and food was great too. We'll definitely stay here again next time we're back in town.
Amy, us2 night trip
Exceptional 10.0
Professional. All needs met.
Jessica, us3 night family trip
Very Good 8.0
Family Vacation
My brother, sister, and I plan to get together once or twice a year for a few days of fun. This year we chose New Orleans. We had a very enjoyable visit and manged to do all or the things on the list of things we wanted to do. The architecture of this hotel is beautiful! The staff was very pleasant, helpful, and efficient. Our room was very comfortable. There were only two things we felt were lacking during our stay. The first was that the hotel did not have a fitness room or spa services. Our room was clean, but worn........like a favorite sofa or chair would be at home. The location of the hotel is ideally situated. It is located between the Garden District and the French Quarter. There were some really great places to eat and things to do and see that were in walking distance. The trolley ran by right outside the front of the hotel making it easy to get around for those who prefer not to walk or rent a car. There was a cafe and bar located in the lobby......also a rooftop bar with live entertainment that appeared to be frequented by locals and tourists alike. One thing we really enjoyed was the hospitality of everyone we encountered associated with the hotel and while on our endeavors in the city. The people of New Orleans are loyal and proud of their city......rightfully so.
us3 night family trip

The Pontchartrain Hotel

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