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1 room, 2 adults

The Pontchartrain Hotel, New Orleans

3.5-star3.5 stars
2031 St. Charles AvenueNew OrleansLA70130United States of America

3.5-star hotel with 4 restaurants, near Mercedes-Benz Superdome
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
Food
Delicious food
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Comfort
Very comfortable
487See all 487 Hotels.com reviews
From 652 reviewsTripAdvisor Traveller Rating

The Pontchartrain Hotel, New Orleans

from $139
  • Room, 1 King Bed (Clio)
  • Deluxe Room (Euterpe)
  • Room, 2 Double Beds (Erato)
  • Family Suite (Thalia)
  • Suite, 1 King Bed (Calliope)
  • Suite (Polyhymnia)
  • Suite, 2 Bedrooms (Melpomene)

What’s around The Pontchartrain Hotel, New Orleans

Landmarks

  • In Lower Garden District
  • Magazine Street - 9 min walk
  • Lafayette Cemetery - 12 min walk
  • Contemporary Arts Center - 18 min walk
  • St Patricks Church - 22 min walk
  • Louisiana Children's Museum - 23 min walk
  • Lafayette Square - 23 min walk
  • Mardi Gras World - 25 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive
  • New Orleans Union Passenger Terminal - 22 min walk
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Silver Whistle - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Jack Rose - This restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bayou Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Hot Tin - Onsite bar. Open select days.

The Pontchartrain Hotel, New Orleans’s small print

Also known as

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Optional extras

Valet parking costs USD 30.00 per day

Cooked-to-order breakfast is offered for an extra charge of USD 25.00 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 487 reviews

The Pontchartrain Hotel, New Orleans
Very Good8.0
Historic gem in the Garden District
The hotel was clean and staff was very accommodating. The Hot Tin bar has the most beautiful view of Nola! The Mile high pie was delicious and the Jack Rose restaurant in the hotel was wonderful !
Thomas, us3 night trip
The Pontchartrain Hotel, New Orleans
Exceptional10.0
LOVE the Pontchartrain Hotel
Amazing time in New Orleans at an amazing hotel. LOVE the Pontchartrain Hotel!
Lewis, us5 night trip
The Pontchartrain Hotel, New Orleans
Exceptional10.0
Beautiful hotel
Just great!!!
A Traveler, us1 night trip
The Pontchartrain Hotel, New Orleans
Exceptional10.0
My favorite hotel in New Orleans, stay here every visit!
Mary Saige, us1 night trip
The Pontchartrain Hotel, New Orleans
Exceptional10.0
Garden District Beautiful, Downtown Hip
This was a great hotel. The renovations have turned this in to a fab, luxurious feeling hotel. The rooftop bar is amazing. We stayed 8 days for work and pleasure. The staff were always very friendly and they seemed to make an effort to really recognize and notice all their guests. The rooms were big and roomy which was great for a long stay. The surrounding neighborhood is one of the best in New Orleans, IMHO. Don't miss a chance to stay in the Garden District and if you do, try the Pontchatrain.
brandy, us8 night trip

See all reviews

The Pontchartrain Hotel, New Orleans

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