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Ibis Birmingham New Street Station Hotel, Birmingham

2.5 stars2.5 stars
21 Ladywell Walk Arcadian CentreBirminghamEnglandB5 4STUnited Kingdom
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
WiFi
Good internet service
277See all 277 Hotels.com reviews
From 1,471 reviewsTripAdvisor Traveller Rating

Ibis Birmingham New Street Station Hotel, Birmingham

from $47
  • Standard Twin Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Ibis New
  • Ibis New Hotel Birmingham Centre Street
  • Ibis Birmingham Centre New Street Hotel
  • Ibis Birmingham City Centre Hotel Birmingham
  • Ibis New Street Hotel
  • Ibis New Street

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 10 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Working away
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Ibis Birmingham New Street Station Hotel, Birmingham’s small print

Also known as

  • Ibis New
  • Ibis New Hotel Birmingham Centre Street
  • Ibis Birmingham Centre New Street Hotel
  • Ibis Birmingham City Centre Hotel Birmingham
  • Ibis New Street Hotel
  • Ibis New Street

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 10 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 277 reviews

Ibis Birmingham New Street Station Hotel, Birmingham
Excellent4.0 / 5
Great hotel staff
The only issue I had, and to be fair the front desk person warned me about this when I checked in, asking if I wanted to wait for another room, was that my room looked out on a plaza that had tons of nightlife going on, with lots of noise, until the wee hours of the morning. I would ask about this if you visit and make sure I was in one of the non noise-facing rooms. Other than that, the hotel people were really nice, the food good, and the hotel itself in good condition throughout. This part of Birmingham, hard by the New Street Rail Station, is not the very best part of town, but I didn't feel unsafe either. All in all, if you want an affordable hotel with nice staff close to New Street Station, Ibis is great.
3 night business trip
Ibis Birmingham New Street Station Hotel, Birmingham
Good3.0 / 5
Walls too thin, breakfast very good.
On the whole OK. Not happy with the paper thin walls between bedrooms; not great being able to hear every occasion that the guest next door farts. Otherwise the staff were very friendly and the breakfast was great.
2 night business trip
Ibis Birmingham New Street Station Hotel, Birmingham
Excellent4.0 / 5
When checking in i asked for room away from lifts etc, was told that wont be a problem but when i arrived outside room it couldnt be any closer to the main lift doors i could have been there new bell boy. So yes straight back down for room change....sorted, moved, then happy. Room, hotel etc all clean and tidy for the brand. Served its purpose. Yes i would stay again.
2 night trip with friends
Ibis Birmingham New Street Station Hotel, Birmingham
Poor1.0 / 5
I did not stay for my fully booked and paid for room but was charged a no show fee of 43euro and got no help form hotel as to why
3 night romance trip
Ibis Birmingham New Street Station Hotel, Birmingham
Fair2.0 / 5
Nice hotel, but nightclub next door ruins it
I've stayed here before - this is a standard Ibis, in good condition, nice staff, and very handy for Birmingham New Street. The rooms (and shower rooms especially) are a bit small, but adequate for a night or two and reasonably priced for a city centre hotel. So why the low rating? Unfortunately, there is a nightclub next door. It didn't affect me on my first visit a year or two ago - but this time it did. I was several rooms down the corridor away from the side next to the nightclub - but still it felt like it was in the next room (and I mean felt, it wasn't just what you could hear). I pity the poor people who would have been literally next to the nightclub - and even worse, the open smoking terrace just feet from their windows. I did ask to move, but was told the hotel was completely full. So I guess there's no incentive for hotel management to do anything about the noise if the hotel is full. It only cost them a complimentary breakfast in my case - it was all the staff could do, and I wasn't about to go searching the streets for alternative accommodation past midnight. And note this was a Monday night too... Earplugs were offered; I had my own, and so I did get some sleep. But be warned - only stay here if loud noise doesn't keep you awake...
1 night business trip

See all reviews

Ibis Birmingham New Street Station Hotel, Birmingham

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