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Wyndham Alltra Cancun All Inclusive Resort

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Aerial view
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Wyndham Alltra Cancun All Inclusive Resort

Wyndham Alltra Cancun All Inclusive Resort

4-star property
All-inclusive beachfront property with free water park, near La Isla Shopping Mall

8.8/10 Fabulous

3,769 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 17 min walk
  • Cancun Convention Center - 8 min drive
  • Tortuga Beach - 10 min drive
  • Langosta Beach - 11 min drive
  • Iberostar Cancun Golf Course - 9 min drive
  • Turtle Beach - 15 min drive
  • Delfines Beach - 10 min drive
  • Puerto Cancun Marina Town Center - 18 min drive
  • Plaza Las Americas - 21 min drive
  • Ultramar Ferry Puerto Juárez - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Limoncello - 3 min walk
  • Pelicanos - 3 min walk
  • Lorenzillo's - 4 min walk
  • Maria Marie - 4 min walk
  • Asiana - 4 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

At Wyndham Alltra Cancun All Inclusive Resort, you can spend time at the beach enjoying cabanas, volleyball and beachside drinks, plus you'll only be a five-minute drive from La Isla Shopping Mall. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy and reflexology. Dining choices include 7 restaurants, and the 6 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar and a fitness centre are other highlights at this upmarket property. The helpful staff and comfortable guest rooms get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 458 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Designer shops on site
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Recycling

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Casa de Rosa – On-site restaurant.
Viaggio – On-site restaurant. Open daily.
Ventanas – This buffet restaurant overlooks the ocean. Open daily.
Azul – This restaurant overlooks the ocean. Open daily.
At Sunset – On-site restaurant. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Cancun All Inclusive
Wyndham Alltra Cancun All Inclusive Resort Cancun
Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe

Frequently asked questions

Does Wyndham Alltra Cancun All Inclusive Resort offer free cancellation for a full refund?
Yes, Wyndham Alltra Cancun All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Wyndham Alltra Cancun All Inclusive Resort?
As of 26 January 2023, prices found for a 1-night stay for 2 adults at Wyndham Alltra Cancun All Inclusive Resort on 13 February 2023 start from €366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Wyndham Alltra Cancun All Inclusive Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Alltra Cancun All Inclusive Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Wyndham Alltra Cancun All Inclusive Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Wyndham Alltra Cancun All Inclusive Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Wyndham Alltra Cancun All Inclusive Resort?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Wyndham Alltra Cancun All Inclusive Resort?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Wyndham Alltra Cancun All Inclusive Resort and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Cancun All Inclusive Resort also has 6 bars, a water slide and a sauna, as well as a steam room, beach cabanas and an arcade.
Are there restaurants at or near Wyndham Alltra Cancun All Inclusive Resort?
Yes, there are 7 on-site restaurants, featuring ocean views. Nearby restaurants include Lorenzillo's (4-min walk), Maria Marie (4-min walk) and Asiana (4-min walk).
Does Wyndham Alltra Cancun All Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wyndham Alltra Cancun All Inclusive Resort like?
Wyndham Alltra Cancun All Inclusive Resort is a short 17-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that this property is in a good location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

6/10 Good

Harold, 5-night trip
Verified Hotels.com guest review

6/10 Good

Carl Marcus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neyda, 5-night trip
Verified Hotels.com guest review

6/10 Good

Great Property. Be Careful About Room Location.
We had a very strange experience. We booked a 1 bedroom Suite and were given a very large and very awkward room that was located above a commercial kitchen. The smell in the room was nauseating. I inquired at the front desk and they acknowledged that it was above a kitchen but that they couldn't/wouldn't move us. After multiple conversations and threatening to leave the hotel they finally moved us to a much smaller room in the main hotel tower. We were so relieved it didn't matter that it was smaller. Oddly, they made me hand write a note saying I wouldn't be refunded for moving to a smaller room. OK. The rest of the stay was excellent. The staff was great, food was good, drinks were wonderful, pools are nice, and beach is amazing. It's a good value and we would return but I would insist knowing where my room was located before I arrived. Truly the strangest experience I've ever had at a hotel.
Lucas, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Shin, 6-night trip
Verified Hotels.com guest review

2/10 Poor

HARRY, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We had a great stay at Wyndham Alltra. The food is great in any restaurant, but the Casa de Rosa is amazing. The kids enjoyed the candy shop with the ice cream and the donuts, the adults enjoyed the different drinks at the bars. Service was exceptional, especially from Karina at the bar, Juan Carlos at Azul, and Marcelino at Las Ventanas. The beach in front of the resort is extremely clean and beautiful. My only negative remark was that the beds were not the most comfortable and the electric plugs didn't work in our room.
Melanie, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Christmas and new year stay really enjoyed
Joe, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andres A, 4-night trip
Verified Hotels.com guest review