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1 room, 2 adults

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe, Cancun

4-star4 stars
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with free water park, near La Isla Shopping Mall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Breakfast
Tasty breakfast
Room
Great room
Food
Delicious food
Pool
Ordinary pool
1296See all 1,296 Hotels.com reviews
From 9,997 reviews

TripAdvisor Traveller Rating

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe, Cancun

from $229
  • Standard Room
  • Junior Suite
  • Junior Suite, Ocean View
  • Family Suite (Junior)
  • Junior Suite, Oceanfront
  • Junior Suite (Gran)
  • Junior Suite, Beachfront (Gran, Beachfront Walk Out)
  • Suite, 1 Bedroom (Gran Master)
  • Suite, 1 Bedroom, Ocean View (Master)
  • Suite, 1 Bedroom, Oceanfront (Master)
  • Presidential Suite (Gran)

What’s around Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe, Cancun

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 18 min walk
  • Cancun Interactive Aquarium - 20 min walk
  • Forum Beach - 17 min walk
  • Cancun Convention Center - 23 min walk
  • Caracol Beach - 26 min walk
  • Delphinus Dreams - 27 min walk
  • Chac Mool Beach - 1 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Onsite parking not available

At a glance

Key facts

Size

  • 470 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Free water park access

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe, Cancun’s small print

Also known as

  • Caribe Real
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Gran Caribe Real
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort
  • Gran Caribe Real Resort All Inclusive
  • Gran Caribe Real Resort All Inclusive Cancun
  • Gran Caribe Resort
  • Gran Real Caribe Resort
  • Gran Real Resort

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 1,296 reviews

Good 6.0
More of a Family place
The Panama Jack was nothing special the food was actually very boring its was one restaurant with a little bit better food and it was the Italian one. The wine and drinks was not tasty. A lot of kids every where. The WiFi was good :)
Eric, us3 night romance trip
Exceptional 10.0
I have been to several family-friendly hotels, but Panama Jack in Cancun was the best one so far. They had several activities for adults and kids throughout the day, with extremely friendly staff and entertainers. All the areas of the hotel were kept clean and well-maintained throughout our 6 day stay. Restrooms were always in top condition. The food was absolutely amazing in all the restaurants of the hotel, including room service. I loved the daily breakfast buffet at the Ventanas. I will definitely go back.
Youssef, usFamily trip

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe, Cancun

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