Kurobe Sun Valley Hotel

Photo gallery for Kurobe Sun Valley Hotel

Primary image
Terrace/patio
Japanese Western Style Room | In-room safe, soundproofing, free WiFi, bed sheets
Western Style Room | In-room safe, soundproofing, free WiFi, bed sheets
Japanese Western Style Room | In-room safe, soundproofing, free WiFi, bed sheets

Overview of Kurobe Sun Valley Hotel

Kurobe Sun Valley Hotel

3.0 star property
3-star Omachi hotel with restaurant

7.8/10 Good

17 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Ski facilities
Map
2884-7 Taira, Omachi, Nagano, 398-0001
Main amenities
  • Housekeeping once per stay
  • Restaurants
  • Ski storage
  • Front desk safe
  • Snack bar/deli
  • Limited hour front desk
For families
  • Private bathroom
  • Lift
  • In-room climate control (air conditioning)
  • Flat-screen TV
  • Limited housekeeping
  • Free self-parking

Choose dates to view prices

About this area

What's nearby

  • Hakuba Goryu Ski Resort - 29 min drive

Getting around

  • Tokyo (HND-Haneda) - 129.5 miles/208.5 km
  • Shinanoomachi Station - 12 min drive
  • Hotaka Station - 23 min drive
  • Chikuni Station - 30 min drive

About this property

Kurobe Sun Valley Hotel

3-star hotel
Kurobe Sun Valley Hotel provides amenities, such as a restaurant and a snack bar/deli. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A front desk safe, a lift and smoke-free property
Room features
All guest rooms at Kurobe Sun Valley Hotel include thoughtful touches, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with bidets and shower/bath combinations
  • Heating and limited housekeeping

Languages

Chinese (Mandarin), Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Snack bar/deli

What to do

  • Ski area nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Ski storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and cash.

Property registration number 長野県大町保健所指令第22-515

Also known as

Kurobe Sunvalley Hotel
Kurobe Sun Valley Hotel Hotel
Kurobe Sun Valley Hotel Omachi
Kurobe Sun Valley Hotel Hotel Omachi

Frequently asked questions

Does Kurobe Sun Valley Hotel offer free cancellation for a full refund?
Yes, Kurobe Sun Valley Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kurobe Sun Valley Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kurobe Sun Valley Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kurobe Sun Valley Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kurobe Sun Valley Hotel?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Kurobe Sun Valley Hotel and nearby?
Have fun with nearby winter activities such as snowboarding and skiing.
Are there restaurants at or near Kurobe Sun Valley Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include 天迦羅 (6-min walk), Konditorei Anne Marille (6-min walk) and 岳 (7-min walk).
What's the area around Kurobe Sun Valley Hotel like?
Kurobe Sun Valley Hotel is a short 1-minute walk from Omachi Onsen-kyo and 7 minutes' walk from Sake Museum.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

泉質
温泉の泉質がサラサラ系で気持ち良かったです
Hiroaki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mitsugi, 1-night trip
Verified Hotels.com guest review

6/10 Good

ERI, 1-night trip
Verified Hotels.com guest review

2/10 Poor

JUNICHI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tomohiro, 2-night trip
Verified Expedia guest review

6/10 Good

食事がちょっと。。
2食付きのプランで利用しました。食事が終わる頃に「お待たせしました」と天ぷらを出されたのですが、とても冷めていたのに驚き、唖然としてしまいました。お待たせしましたのなら、せめて、温かいものを出して欲しかったです。
1-night trip
Verified Hotels.com guest review

8/10 Very good

部屋は広く清潔です。 大浴場は最上階の5階にあり、朝日を浴びて気持ち良し。
Kazuyuki, 2-night family trip
Verified Expedia guest review

6/10 Good

WiFiが弱い。朝食は普通。
Kevin, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Rie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHINGO, 1-night trip
Verified Hotels.com guest review