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New Hotel Charlemagne, Brussels

4 stars
Boulevard Charlemagne 25-27Brussels1000Belgium, 800-491-6126
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Value
Fairly good value for money
Breakfast
Breakfast can be improved
502See all 502 Hotels.com reviews
From 300 reviewsTripAdvisor Traveller Rating

New Hotel Charlemagne, Brussels

Hotel Info: 866-539-8117

from $61
  • Club Room, 1 Double or 2 Single Beds
  • Club Room, Terrace
  • City Room (Single Use)
  • City Room, 1 Double or 2 Single Beds
  • Club Room (Single Use)

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel New Charlemagne
  • New Charlemagne Brussels
  • New Charlemagne Hotel
  • New Hotel Charlemagne
  • New Hotel Charlemagne Brussels
  • New Charlemagne
  • New Hotel Brussels

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 7.15 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1970
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

New Hotel Charlemagne, Brussels’s small print

Also known as

  • Hotel New Charlemagne
  • New Charlemagne Brussels
  • New Charlemagne Hotel
  • New Hotel Charlemagne
  • New Hotel Charlemagne Brussels
  • New Charlemagne
  • New Hotel Brussels

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 7.15 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 502 reviews

New Hotel Charlemagne, Brussels
Excellent4.0 / 5
Good stay
I was visiting Brussels for a short stay to see a show and was not there for sightseeing in general. Nonetheless, staying at the hotel allowed me to do some. It is located in a very nice, quiet and green neighborhood; very close to assorted EU buildings and a short stroll from the pretty Parc du Cinquantenaire and the nice Jourdan area. The city center is a 20-25 min walk away. The hotel itself was reasonable and comfortable -- it comes close to being a luxury hotel but I would dock a 1/4 point for being a bit rough around the edges. The service was mixed -- a couple of the receptionists that I encountered were really nice and helpful but one was rather sour and snappy. Overall a very nice place but maybe a little short of being a fine hotel, but I would still highly recommend it.
1 night trip
New Hotel Charlemagne, Brussels
Good3.0 / 5
Tired hotel, in need of investment
Hotel is understaffed. In the evening, one person responsible for reception, bar and room service. Room was tired; cleaning staff erratic; minibar not replenished, bathroom toiletries not checked. Clearly was once a good hotel but it needs big investment to maintain pace with competitors.Now in need a a full makeover.
5 night business trip
New Hotel Charlemagne, Brussels
Fair2.0 / 5
not a 4* hotel
old furniture, internet is pretty slow, some smell in the hall, one night in the room, bathroom also smell... cheap prize, good location but other things are bad
2 night romance trip
New Hotel Charlemagne, Brussels
Excellent4.0 / 5
Good Experience
It was a nice, clean hotel. Friendly staff. The room was large, especially for Europe. It was very close to the metro and only 15 minutes from Grote Markt.
4 night trip
New Hotel Charlemagne, Brussels
Excellent4.0 / 5
No early check in...okay service
Previous reviews were pretty accurate. Toilet ran for awhile, but eventually stopped. Close to the Metro station at Schumann, easily accessible to city center. The gentleman at the front desk was not rude, but under no circumstances was an early check-in permitted nor could I leave my bags so I could begin sightseeing while I waited. This cost me valuable time in seeing the city. The shower door is odd. Furthermore, when trying to pay the city tax at check-out, the desk could not provide change for a larger bill, which forced me to use my credit card (thereby incurring additional charges for international transaction fees). Did not try the breakfast, but €15 for breakfast seems quite high. My room was clean and comfortable, with little noise from either inside the hotel or outside. Low price made the inconveniences worth the choice...but doubt I'd return. It was certainly nothing special.
1 night trip

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New Hotel Charlemagne, Brussels

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