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New Hotel Charlemagne, Brussels

4 stars4 stars
Boulevard Charlemagne 25-27Brussels1000Belgium, 800-491-6126
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Good3.7 / 5
Room is all right
Great location
Fantastic service
Value for money
Fairly good value for money
481See all 481 reviews
From 318 reviewsTripAdvisor Traveller Rating

New Hotel Charlemagne, Brussels

Hotel Info: 866-539-8117

from $63
  • Club Room, 1 Double or 2 Twin Beds
  • Club Room, Terrace
  • City Room (Single Use)
  • City Room, 1 Double or 2 Twin Beds
  • Club Room (Single Use)

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 9 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Other information

  • Smoke-free property

In the hotel

Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 1970
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.7 /5 from 481 reviews

New Hotel Charlemagne, Brussels
Outstanding5.0 / 5
Lovely place to stay
Large comfortable room. Just stayed one night but slept really well. Staff helpful and nothing was too much for them.
1 night family trip
New Hotel Charlemagne, Brussels
Good3.0 / 5
Okay stay at convenient location
Good hotel but not great. The airco was malfunctioning, the room was a bit rough, there was a stuffy atmosphere. Very nice staff though and a great location for meetings around the EU quarter.
1 night business trip
New Hotel Charlemagne, Brussels
Good3.0 / 5
This hotel was certainly not a four star hotel. If I had expected a two star, I would've been satisfied but because I was expecting more, it was disappointing. The staff was very friendly and helpful. Over was ok, definitely would choose another place next time.
4 night romance trip
New Hotel Charlemagne, Brussels
Excellent4.0 / 5
Good stay
I was visiting Brussels for a short stay to see a show and was not there for sightseeing in general. Nonetheless, staying at the hotel allowed me to do some. It is located in a very nice, quiet and green neighborhood; very close to assorted EU buildings and a short stroll from the pretty Parc du Cinquantenaire and the nice Jourdan area. The city center is a 20-25 min walk away. The hotel itself was reasonable and comfortable -- it comes close to being a luxury hotel but I would dock a 1/4 point for being a bit rough around the edges. The service was mixed -- a couple of the receptionists that I encountered were really nice and helpful but one was rather sour and snappy. Overall a very nice place but maybe a little short of being a fine hotel, but I would still highly recommend it.
1 night trip
New Hotel Charlemagne, Brussels
Good3.0 / 5
Tired hotel, in need of investment
Hotel is understaffed. In the evening, one person responsible for reception, bar and room service. Room was tired; cleaning staff erratic; minibar not replenished, bathroom toiletries not checked. Clearly was once a good hotel but it needs big investment to maintain pace with competitors.Now in need a a full makeover.
5 night business trip

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New Hotel Charlemagne, Brussels

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