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The East Avenue Inn & Suites, Rochester

2.5 stars
384 East AvenueRochesterNY14607United States of America, ‏800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
Amenities
Ordinary amenities
214See all 214 Hotels.com reviews
From 251 reviewsTripAdvisor Traveller Rating

The East Avenue Inn & Suites, Rochester

Hotel Info: 866-539-8117

from $116
  • Premium Suite, 1 King Bed, Kitchenette
  • Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Room, 1 King Bed
  • Premium Suite, 1 King Bed, Accessible, Kitchenette
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Kitchenette

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

  • Free train station pickup *

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle within 3.0 mi

Other information

  • Smoke-free property

Also known as

  • East Avenue Inn
  • East Avenue Inn Rochester
  • East Avenue Rochester
  • East Inn
  • East Avenue Hotel
  • The East Avenue Hotel Rochester

Policies

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 700
  • Conference space size (meters) - 65
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

City Grill East Avenue - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The East Avenue Inn & Suites, Rochester’s small print

Also known as

  • East Avenue Inn
  • East Avenue Inn Rochester
  • East Avenue Rochester
  • East Inn
  • East Avenue Hotel
  • The East Avenue Hotel Rochester

Policies

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 214 reviews

The East Avenue Inn & Suites, Rochester
Excellent4.0 / 5
Pleasantly surprised
We were visiting Rochester to spend time with family and the Park Ave Festival. The hotel is a boutique style with a great staff and conveniently located to downtown and art district. The private court yards and spacious breakfast room were a pleasant surprise and very welcoming. We were inconvenience by a power outage but were comped by the hotel. We loved our stay despite of it.
2 night family trip
The East Avenue Inn & Suites, Rochester
Fair2.0 / 5
Kitchen had no silverware, glassware, plates, coffee cups; therefore no dishwasher. Microwave and refrigerator but not of the above No carts for luggage. Odor in hallway and room. Resturant was AOK
3 night romance trip
The East Avenue Inn & Suites, Rochester
Good3.0 / 5
The room was nice. The information booklet was useless in finding things and hotel policies like check out time and procedures.The hallways and buildings were old and dated.There was loud and obnoxius guestseople next door. When I went to check out at 8:30 , there was nobody at the front desk except a sign saying they were helping another guest. I had to wait 10 minutes and never received an apology.
3 night family trip
The East Avenue Inn & Suites, Rochester
Fair2.0 / 5
It's in a part of party town. Which is fine if they attempted to be somewhat vigilant about keeping the party people quiet. The little girl across the way had her a-hole boyfriend harass her all night. Not good when the walls/doors are paper thin. We ended up just leaving around 7am since there wasn't the faintest chance of sleeping any more because of that jacka$$.
1 night romance trip
The East Avenue Inn & Suites, Rochester
Excellent4.0 / 5
Not bad for Rochester
Valentine's Day getaway. We've stayed at this hotel before. While it isn't the best hotel in town, I believe it is the best value for your money, and it has the best location if you want to be able to walk about and get something to eat and drink.
1 night romance trip

See all reviews

The East Avenue Inn & Suites, Rochester

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