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Quality Inn & Suites

2.5 star property
Art Deco hotel in city center in Hagerstown

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Quality Inn & Suites

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Quality Inn & Suites

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
The price is $81
Price available on 10/8/2023
Map
920 Dual Hwy, Hagerstown, MD, 21740
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • TV in a common area
Feel at home
  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • Heart of Hagerstown

Getting around

  • Hagerstown, MD (HGR-Hagerstown Regional) - 13 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 32 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive
  • Martinsburg Station - 33 min drive

Restaurants

  • Supreme Buffet - 15 min walk
  • McDonald's - 2 min drive
  • Taco Bell - 10 min walk
  • Benny's Pub - 6 min walk
  • Dolce - 3 min drive
Map

About this property

Quality Inn & Suites

When visiting Hagerstown, Quality Inn & Suites is a great choice to consider. Guests can enjoy the fitness center or take advantage of nearby downhill skiing.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Downhill skiing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Closed captioned TV
  • Doorbell and phone notification
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn & Suites?
As of Sep 24, 2023, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Oct 8, 2023 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities like downhill skiing, and in warmer months enjoy a round of golf at the nearby golf course. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is in the heart of Hagerstown, a short 17-minute walk from Hagerstown Suns Municipal Stadium.

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Fair

It was disgusting not worth staying there bathroom toilet didn’t work at all it kept making noises bed was broken I will not recommend this place
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Careful….
Not in the best of areas. There were a lot of shady people hanging out in front of the vacant building in front of the hotel. There were bugs climbing up the wall in the entry area. Got in the room and there was no mirror on the wall in the bathroom and the light was missing, and the wires were hanging out of the wall exposed. No elevator, so you need to lug all of your stuff up the stairs. I would give it a much lower rating than what we saw when booking.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Do not book here.
Dirty, scary, moldy, smelly. Do not book. Lobby wasn’t great, hallways scary, dingy, not well lit, empty boxes everywhere, room was HORRIBLE, terrible smell and mold on the window and curtains. Did not feel safe. We left in minutes, with no refund for terrible conditions.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Scared and Horrified
The pictures of this hotel and the rating are completely false and misleading. The hotel is in a very horrible area. When I walked into the lobby, the check in desk was completely covered with glass. There were about 50 video screens and signs warning you of being monitered. The hotel smelled of smoke, mildew and dirt.I was very apprehensive. There were broken doors and boxes through thr hallways. The room smelled horrible, there was not an interior lock on the door. The comforter was damp and my skin literally was itching. I stayed long enough to go to the bathroom and left. The toilet flushed slow, the tub had rust all over it. The walls were banged up. I am surprised with Comfort Inn company. I have stayed in their hotels several times over the years and never have I had this horrible of an experience.
Kellee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This place is the worst place a human been can feel safe, it was dirty smells like dogs smelled like crack and weed, a lot of drugs addict outside and staying in the hotel it was not safe me and my two kids left we could not stay there it was no safe not clean and very scary place
El, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Carmen, 1-night trip
Verified Expedia guest review

2/10 Poor

Don't know. I didn't see the place, as your automated system booked me the wrong date.i never had a trip planned for today and never wanted a room for tonight. Yet you charged me $91 and claim to refuse to refund me,for the mistake. I will never reserve a room threw Expedia again. Hopefully a real human being will actually read this and help resolve the matter. Thanks for robbing me out of my hard earned cash!
Gerald, 1-night trip
Verified Expedia guest review

4/10 Fair

Keisha, 1-night trip
Verified Hotels.com guest review