All hotels in Orlando, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Grand Hotel Orlando, Orlando

3 stars3 stars
7825 Universal BlvdOrlandoFL32819United States of America
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.4 / 5
Room
Room needs to be improved
Location
Great location
WiFi
Regular internet service
Amenities
Amenities are not the best
207See all 207 Hotels.com reviews
From 155 reviewsTripAdvisor Traveller Rating

Grand Hotel Orlando, Orlando

from $69
  • Deluxe Double Room, 2 Double Beds, Non Smoking
  • Standard Queen Room, 2 Queen Beds, Non Smoking (Hotel under renovation)
  • Deluxe King
  • Pet Friendly - 2 Queen Beds
  • Deluxe 1 Queen
  • Deluxe 2 Queen
  • Room, 1 King Bed, Accessible
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Two Doubles Smoking
  • Superior Double Room
  • Standard King Smoking

At a glance

Key facts

Hotel size

  • This hotel has 334 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Quality Inn Universal
  • WOW Resort Orlando
  • WOW Orlando
  • Quality Inn Universal I
  • Quality Inn Universal Studios
  • Grand Orlando
  • Quality Universal Studios I Drive Area
  • Studios Universal
  • Universal
  • Universal Quality Inn
  • Universal Studios

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

Pet deposit: USD 45.00 per stay

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 45.00 per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1000
  • Conference space size (meters) - 93
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Grand Hotel Orlando, Orlando’s small print

Also known as

  • Quality Inn Universal
  • WOW Resort Orlando
  • WOW Orlando
  • Quality Inn Universal I
  • Quality Inn Universal Studios
  • Grand Orlando
  • Quality Universal Studios I Drive Area
  • Studios Universal
  • Universal
  • Universal Quality Inn
  • Universal Studios

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

Pet deposit: USD 45.00 per stay

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 45.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 207 reviews

Grand Hotel Orlando, Orlando
Good3.0 / 5
Room was clean and comfortable. Coffee maker did work. Toilet seat was loose. Reported both of these to desk. Breakfast was just ok. MOSTLY starch with no meat. Overall review. .good but a few small improvements would make a big difference.
2 night business trip
Grand Hotel Orlando, Orlando
Excellent4.0 / 5
Nice
Had difficulty finding my reservation, but staff were very nice and friendly
1 night family trip
Grand Hotel Orlando, Orlando
Outstanding5.0 / 5
Great place to rest.
The room was very clean and the beds comfortable. The free breakfast was good with a wide variety and you could eat all you wanted.
2 night family trip
Grand Hotel Orlando, Orlando
Poor1.0 / 5
The lady that checked us in was very distracted, first by a Facebook video she was watching and then by everyone else standing at the desk. The elevator is disgusting, patch work on the walls, different button for each floor, definitely needs to be painted. The room itself was ok. There was black hairs all over the bathroom floor, bathtub, and even in our towels. The noise level is awful! We could hear every cart that went down the hall and every baby crying that was near us. The front desk and housekeeping need to talk. We asked for late checkout (12pm). At 10am the first person knocked on our door, I explained we had late checkout. At 11am the second person came knocking on our door. Very frustrating! Our overall experience was bad, I would never recommend this place.
1 night romance trip
Grand Hotel Orlando, Orlando
Fair2.0 / 5
2 star motel
Should be a 2 star hotel. Very raggedy and not worth the price they are charging. I would spend a little more to stay somewhere else.
2 night romance trip

See all reviews

Grand Hotel Orlando, Orlando

Is the description of this hotel not correct? Tell us