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1 room, 2 adults
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Grand Hotel Orlando, Orlando

2 stars
7825 Universal BlvdOrlandoFL32819United States of America, 800-491-6126
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Good3.2 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Service
Service could be improved
WiFi
WiFi system needs upgrading
138See all 138 Hotels.com reviews
From 63 reviewsTripAdvisor Traveller Rating
  • Orlando, FL (MCO-Orlando Intl.) 20-min drive; 13.7 miles/22.1 km
  • Orlando, FL (SFB-Orlando Sanford Intl.) 41-min drive; 36 miles/58 km
  • Orlando Amtrak Station 13-min drive; 8.4 miles/13.5 km
  • Winter Park Station 22-min drive; 14.8 miles/23.9 km
  • Orlando Winter Park Amtrak Station 23-min drive; 14.8 miles/23.9 km
  • Free self parking
  • Free area shuttle
  • Free theme park shuttle

Grand Hotel Orlando, Orlando

Hotel Info: 866-539-8117

from $55
  • Deluxe Double Room, 2 Double Beds, Non Smoking
  • Standard Queen Room, 2 Queen Beds, Non Smoking (Hotel under renovation)
  • Deluxe King
  • Deluxe 1 Queen
  • Deluxe 2 Queen
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Two Doubles Smoking
  • Superior Double Room
  • Standard King Smoking

At a glance

Key facts

Hotel size

  • This hotel has 334 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40.00 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Quality Inn Universal
  • WOW Resort Orlando
  • WOW Orlando
  • Quality Inn Universal I
  • Quality Inn Universal Studios
  • Grand Orlando
  • Quality Universal Studios I Drive Area
  • Studios Universal
  • Universal
  • Universal Quality Inn
  • Universal Studios

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 45.00 per stay

  • Resort fee: USD 5.63 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 45.00 per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1000
  • Conference space size (meters) - 93
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Grand Hotel Orlando, Orlando’s small print

Also known as

  • Quality Inn Universal
  • WOW Resort Orlando
  • WOW Orlando
  • Quality Inn Universal I
  • Quality Inn Universal Studios
  • Grand Orlando
  • Quality Universal Studios I Drive Area
  • Studios Universal
  • Universal
  • Universal Quality Inn
  • Universal Studios

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 45.00 per stay

  • Resort fee: USD 5.63 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 45.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 138 reviews

Grand Hotel Orlando, Orlando
Excellent4.0 / 5
I had a problem to do a music job because de wifi that was not good Because of this I could not go to the pool, gym and even could get the breakfast in the morning I could not have my job done
1 night business trip
Grand Hotel Orlando, Orlando
Excellent4.0 / 5
Excellent for the price
Great experience.
2 night family trip
Grand Hotel Orlando, Orlando
Excellent4.0 / 5
Original room had mold in multiple places. Reported to staff and they immediately relocated us to a new room. Otherwise we were pleased with our stay.
1 night family trip
Grand Hotel Orlando, Orlando
Good3.0 / 5
YOU GET WHAT YOU PAY FOR!
You get what you pay for. Hotel pool is open until Midnight so do not get a room by the pool if and when you are need of rest. Also, my clothes, the floor and the bedding always seemed damp. The moisture in the air was rediculous. I had to cut the heat on to dry the room out. The so called kiddie pool was filled with leaves and bugs so my baby could not enjoy. The breakfast was on eggs and waffles with some yogurt and juice. No meat and not other options..oh and cereal. I think this hotel needs a lot of work. Again, you get what you pay for.
3 night family trip
Grand Hotel Orlando, Orlando
Outstanding5.0 / 5
Great stay
I loved the stay, my kids enjoyed the comfort of the bed. Front desk was very friendly and it was a welcoming atmosphere..planning to come back. Close to everything
5 night family trip

See all reviews

Grand Hotel Orlando, Orlando

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