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Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)

2.5 stars
7824 E Lamar Alexander PkwyTownsendTN37882United States of America, ‏‎866-925-8648
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Excellent4.1 / 5
Vibe
Awesome vibe
Service
Fantastic service
Comfort
Rather comfortable
Value for money
Fairly good value for money
144See all 144 Hotels.com reviews
From 446 reviewsTripAdvisor Traveller Rating

Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)

Hotel Info: 866-925-8648

from $82
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Hot Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 80 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Best Western Cades Cove
  • Best Western Cades Cove Inn
  • Best Western Cades Cove Inn Townsend
  • Best Western Cades Cove Townsend
  • Cades Cove Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 20 per pet, per night

In the hotel

Food and drink
  • Free full breakfast daily
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Fireplace
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)’s small print

Also known as

  • Best Western Cades Cove
  • Best Western Cades Cove Inn
  • Best Western Cades Cove Inn Townsend
  • Best Western Cades Cove Townsend
  • Cades Cove Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 20 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 144 reviews

Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
We choose to stay here instead of closer to Gatlinburg, the location was great without all the crowds and traffic.
2 night family trip
Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Enjoyed our stay
My boyfriend and I took a spur of the moment 4th of July weekend trip to the Smoky Mountains, and booked a room with Best Western, Cades Cove Inn. We were very pleased, especially since this was last minute and most everything in the surrounding areas were booked. We stayed for 3 nights. The location was actually very nice, a little isolated but we were okay with that. We were very close to Cades Cove, which we took advantage of one day we were there. It wasn't far from Pigeon Forge and Gatlinburg, and the short drive was no problem for us. The room itself was in good condition, attractive upon walking in. The pool was very clean and well kept. I personally didn't get in, but my boyfriend did. The only issue we came across was that the bathroom had not been properly cleaned, if cleaned at all. There were dirty towels hanging on the back of the door, and there was a used razor and soap in the shower. That was the only "major" issue we had during our stay. A few minor issues were the keys wouldn't work properly at first, but the desk clerk was very apologetic and helpful. There were several people in the lobby with the same issue...but technicalities happen from time to time, and we understand that. The ice machine on our floor was out of order, but the one on the first floor wasn't hard to access...it was right down the stairs. Other than the very minor issues we came across, we enjoyed our stay and don't have no major complaints. We would stay there again.
3 night romance trip
Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
Swinging bridge was neat!
2 night romance trip
Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Who is in charge or where's the meat?
At check in, we were promised a hot breakfast before our excursion the following morning and were greatly disappointed to find the lobby area totally absent of personnel of any sort and no one in charge at the front desk and nothing ready to eat. So we started our day with nothing to eat as the local eateries were not open yet either. What a disappointment!
2 night romance trip
Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Nice staff and comfortable room.
2 night family trip

See all reviews

Best Western Cades Cove Inn, Gatlinburg - Pigeon Forge (and vicinity)

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