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ibis Hamburg Alster Centrum

Photo gallery for ibis Hamburg Alster Centrum

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Overview of ibis Hamburg Alster Centrum

UNESCO Sustainable Travel Pledge

ibis Hamburg Alster Centrum

2.5 star property
Eco-friendly hotel with restaurant, connected to the convention center, near Miniatur Wunderland

8.0/10 Very Good

551 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is $95
Price available on 1/2/2023
Holzdamm 4-12 & 16, Hamburg, HH, 20099

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 26 min walk
  • Reeperbahn - 33 min walk
  • Elbe Philharmonic Hall - 36 min walk
  • Hamburg City Hall - 6 min drive
  • St. Pauli Piers - 5 min drive
  • Fish Market - 6 min drive
  • Hagenbeck Zoo - 19 min drive
  • Volksparkstadion - 20 min drive

Getting around

  • Hamburg Airport (HAM) - 14 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 6 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk


  • A.mora - 2 min walk
  • Herr He - 4 min walk
  • St. Georg Steakhouse - 4 min walk
  • Jim Block - 5 min walk
  • Dim Sum Haus Restaurant China - 5 min walk

About this property

ibis Hamburg Alster Centrum

Ibis Hamburg Alster Centrum puts you 1.4 mi (2.2 km) from Miniatur Wunderland and 1.7 mi (2.8 km) from Reeperbahn. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is 1.8 mi (2.9 km) from Elbe Philharmonic Hall and 4.5 mi (7.2 km) from Hagenbeck Zoo. Fellow travelers like that it's just a short walk to public transportation: North Central U-Bahn is 6 minutes away and South Central U-Bahn is 9 minutes.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 18.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • 3 meeting rooms
  • Conference space


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Le Bar - This bar serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night


  • Self parking costs EUR 18.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?
Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Hamburg Alster Centrum?
As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on Jan 2, 2023 start from $95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Hamburg Alster Centrum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis Hamburg Alster Centrum?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ibis Hamburg Alster Centrum?
Yes. Self parking costs EUR 18.00 per day.
What are the check-in and check-out times at ibis Hamburg Alster Centrum?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at ibis Hamburg Alster Centrum?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (5-min drive) are both nearby.
Are there restaurants at or near ibis Hamburg Alster Centrum?
Yes, there's an onsite restaurant. Nearby restaurants include Herr He (4-min walk), St. Georg Steakhouse (4-min walk), and Jim Block (5-min walk).
What's the area around ibis Hamburg Alster Centrum like?
Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 6-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall. Travelers say the area is walkable and good for shopping.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Hanne, 1-night family trip
Verified guest review

8/10 Very Good

Elsbeth, 5-night trip
Verified Expedia guest review

4/10 Fair

Rude reception
We had to spend the night in Hamburg due to major train delays. The reception at night was not welcoming at all; rude, frustrated and very unwelcoming to the point we were almost refused stay because, only because we made the reservation last minute and their system couldn't see it. The room was clean, comfortable, all ok.
Diana, 1-night trip
Verified guest review

8/10 Very Good

Good hotel close to main railway station
Richard, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Nancy, 5-night trip
Verified guest review

10/10 Exceptional

Michael, 1-night trip
Verified guest review

8/10 Very Good

Good value, good location
Stayed twice whilst en route and returning elsewhere. V good location in a quiet street. The staff were friendly and efficient and the room v clean and comfortable
Simon, 1-night trip with friends
Verified guest review

8/10 Very Good

Lydia M, 3-night trip
Verified guest review

8/10 Very Good

I recommend ibis alster Hamburg hotel
Very nice hotel with perfect location ..staff is friendly ..very convenient breakfast ..would like to thank everyone for the professional way to deal with customers
Dina, 3-night trip
Verified guest review

8/10 Very Good

Convenient hotel close to Hamburg Central Station
The hotel location is very convenient. It is a typical Ibis - simple and comfortable. During the day you can hear the trains (the hotel is very close to Hamburg Central Station) but at night there is little traffic.
Henry W, 3-night trip
Verified guest review