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ibis Hamburg Alster Centrum, Hamburg

2.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.
Holzdamm 4-12 & 16HamburgHH20099Germany

Riverfront hotel with restaurant, near Hamburger Kunsthalle
  • Free WiFi in lobby
Great location
Awesome vibe
Bar and Beverages
Bar is awesome
Value for money
Fairly good value for money
116See all 116 reviews
From 1,313 reviewsTripAdvisor Traveller Rating

ibis Hamburg Alster Centrum, Hamburg

from $84
  • Standard Room, 1 Double Bed
  • Standard Double Room
  • Standard Single Room, 1 Twin Bed
  • Standard Room (2 single beds)
  • Standard Room (1 double bed)
  • Room, View

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 1829
  • Conference space size (meters) - 170
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
  • Connecting/adjoining rooms available

Special features


La Table - This restaurant specializes in international cuisine and serves dinner only.

Le Bar - This bar serves light fare only.

ibis Hamburg Alster Centrum, Hamburg’s small print

Also known as

  • ibis Alster Centrum
  • ibis Alster Centrum Hotel
  • ibis Alster Centrum Hotel Hamburg
  • ibis Hamburg Alster Centrum
  • Ibis Hamburg Alster Hotel Hamburg
  • ibis Hamburg Alster Centrum Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Optional extras

Self parking costs EUR 13.00 per day

Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)

Pets are allowed for an extra charge of EUR 8 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ibis Hamburg Alster Centrum, Hamburg


  • In Saint Georg
  • Hamburger Kunsthalle - 6 min walk
  • Moenckebergstrasse - 12 min walk
  • Hamburg City Hall - 15 min walk
  • St. Michaelis Church - 30 min walk
  • St. Mary's Cathedral - 10 min walk
  • Museum of Arts and Crafts Hamburg - 10 min walk
  • Thalia-Theater - 11 min walk

Getting around

  • Hamburg (HAM) - 20 min drive
  • Hamburg Central Station - 8 min walk
  • Hamburg Dammtor Station - 16 min walk
  • Barmbek Station - 11 min drive
  • Berliner Tor Station - 21 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.8 From 116 reviews

ibis Hamburg Alster Centrum, Hamburg
Very Good8.0
No way to iron clothes.
Rooms do not have an iron for your clothes. Called front desk they were all loaned out, for at least 12 hours. Business trip with wrinkled shirt!
Steven, us1 night trip
ibis Hamburg Alster Centrum, Hamburg
Good to stay always
Ibis is always good albeit sometime a bit costly
Krishnendu, in4 night trip
ibis Hamburg Alster Centrum, Hamburg
Convenient location but the room I had was beside the train track that disturb my sleep.
Belinda, sg1 night family trip
ibis Hamburg Alster Centrum, Hamburg
Very disappointing
We have been travelling four weeks and have stayed in nine hotels and this one disappoints significantly! As a 2.5 star we didn't have high expectations but for the considerable cost for this they failed. On arrival we were greeted by a friendly person and check-in was smooth. But, from there it goes down hill - there's only one lift for hundreds of rooms and it wasn't working and continued to be faulty for the two days we were there. Room was very tight (but it is a 2.5), wifi didn't work and they left it to me to contact their tech support who weren't able to fix it. We were on the 5th floor facing the rail lines - very noisy! No problem, close the windows and turn on the air con - it doesn't work and it's hot in the room. So windows remained open until nightfall when the room was invaded by mosquitoes... and the story goes on. Next the shower, that's broken too. No fun sleeping!! Breakfast wasn't included so we purchased breakfast - at least that was reasonable. Overall, the hotel needs a lot of work to bring it up to a consistent acceptable standard. From our experience, you can do much better for the money.
Chris, 2 night romance trip
ibis Hamburg Alster Centrum, Hamburg
Stay at Hamburg
Great location, very clean and would certainly stay again.
Clive, gb1 night romance trip

See all reviews

ibis Hamburg Alster Centrum, Hamburg

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