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Heritage Hotel and Conference Center, BW Premier Collection, Southbury

3.5-star3.5 stars
522 Heritage RdSouthburyCT06488United States of America

Suburban hotel in Southbury with 2 restaurants, spa
  • Free WiFi and free parking
Very Good8.4
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Location
Great location
Bar and Beverages
Bar is awesome
163See all 163 Hotels.com reviews
From 462 reviewsTripAdvisor Traveller Rating

Heritage Hotel and Conference Center, BW Premier Collection, Southbury

from $116
  • Suite, 2 Bedrooms, Refrigerator & Microwave, River View
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 21
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at the Heritage has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily.

Dining

Timbers - This restaurant specializes in American cuisine and serves breakfast and brunch.

The Tavern - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Heritage Hotel and Conference Center, BW Premier Collection, Southbury’s small print

Also known as

  • Heritage Resort Southbury
  • Heritage Hotel Southbury
  • Heritage Southbury
  • Heritage Hotel BW Premier Collection Southbury
  • Heritage Hotel BW Premier Collection
  • Heritage BW Premier Collection Southbury
  • Heritage BW Premier Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Resort fee: USD 5.00 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Faxes
    • In-room safe
    • In-room coffee
    • Parking
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Microwaves are available for USD 10 per night

    Refrigerators are available for USD 10 per night

    Rollaway beds are available for USD 10.00 per stay

    Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Heritage Hotel and Conference Center, BW Premier Collection, Southbury

    Landmarks

    • Southford Falls State Park - 4.4 mi / 7 km
    • Hollow Park - 4.6 mi / 7.4 km
    • Glebe House Museum and The Gertrude Jekyll Garden - 4.6 mi / 7.4 km
    • Quassy Amusement Park - 6.9 mi / 11.2 km
    • Flanders Nature Center - 9 mi / 14.5 km
    • Woodbury Ski Area - 9.4 mi / 15.1 km
    • Abbey of Regina Laudis - 9.9 mi / 15.9 km
    • Matthies Memorial Park - 10.1 mi / 16.2 km

    Getting around

    • Oxford, CT (OXC-Waterbury - Oxford) - 15 min drive
    • Danbury, CT (DXR-Danbury Municipal) - 25 min drive
    • Bridgeport, CT (BDR-Igor I. Sikorsky Memorial) - 45 min drive
    • New Haven, CT (HVN-Tweed - New Haven Regional) - 56 min drive
    • Hartford, CT (BDL-Bradley Intl.) - 61 min drive
    • Free self parking

    Recent reviews

    Very Good 8.4 From 163 reviews

    Heritage Hotel and Conference Center, BW Premier Collection, Southbury
    Exceptional10.0
    Shelter from the Storm
    We were en route to Block Island when a storm cancelled the ferries for two days. I searched to find a place where my fella and I could keep ourselves entertained during two days of torrential rain in an unfamiliar area. It was perfect. Between the restaurant and Room Service we were kept well fed at reasonable rates. The rest of the time we hung in the indoor pool and hot tub and played some ping pong. There were other amusements too, but we were plenty entertained without them. I love the old ski lodge feel of the exposed beams and high ceilings in the terrace room. It was a great balance of nostalgiac and modern. Can’t remember having a better stay anywhere!
    A Traveler, us1 night trip
    Heritage Hotel and Conference Center, BW Premier Collection, Southbury
    Fair4.0
    Open for Business - Closed for Food
    This was my 2nd trip for business to Southbury CT. My first experience at the Heritage was excellent and I expected the same. My reservations were for a late arrival on 3/27 and departing on 3/28/18. Upon arrival I noticed that the restaurant/ bar was closed. Unsure why I went else where. The following morning the restaurant was again closed. I left the resort to have breakfast at a local diner. Upon returning I noticed that the coffee station was closed. I asked the front desk where the coffee was and why there was no food available. They were polite and informed me that the restaurant and room service kitchen were closed and the coffee was removed due to a Passover event. This confused my because Passover didn't start for a few more days. I was disappointed that I wasn't informed of these closures at the time I made my reservations. It was very inconvenient. Other that the food issue, the hotel is clean and the staff is friendly.
    Chris, us1 night trip
    Heritage Hotel and Conference Center, BW Premier Collection, Southbury
    Exceptional10.0
    Clean, comfortable & Convenient!
    This hotel is one of the nicest we’ve stayed at in recent years! Huge fitness center & indoor / outdoor pool, clean, updated, & comfortable rooms, loved the bedding & pillows...golf course & beautiful views/location.... Only bummers: no free breakfast inclusive, resort fees $5/night extra, & $10/night extra each if you want a microwave & refrigerator! Overall, though, it was an enjoyable stay...
    Nancy M, us2 night trip
    Heritage Hotel and Conference Center, BW Premier Collection, Southbury
    Good6.0
    Disappointed
    We usually come to this hotel at least twice a year. it is a few towns over from us and they have lots to offer with their amenities. However this time was not as fun. The pool hours that were posted everywhere were incorrect. we went to swim and was told the pool was closed. they are now charging for a refrigerator in your room. and the refrigerators are not clean and/or beat up. I don't mind paying for it but make sure it's new and in good working order. I have children so it is very convenient to have a Friendlys Restaurant across the street but the hours they show on their website were also wrong. So for our one night out at this property we didnt have much to do or enjoy. We were disappointed to say the least.
    A Traveler, us1 night trip
    Heritage Hotel and Conference Center, BW Premier Collection, Southbury
    Exceptional10.0
    Nice getaway
    Quiet location. Large, well lighted parking area. Friendly staff. Comfortable, clean rooms. Buffet breakfast has been moved to the tavern from resturant location. Missed the made to order omlets. However still a nice variety & tasty. Hot water urn was previously used for coffee & not pleasant. An urn dedicated to hot water needed. Next time I’ll ask for hot water from kitchen. There is an indoor pool & gym. Good testurants nearby. Also a movie theater, which is new. Always a pleasant stay.
    A Traveler, us1 night trip

    See all reviews

    Heritage Hotel and Conference Center, BW Premier Collection, Southbury

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