Guests
All properties in Allen, Texas, United States of America

TRU By Hilton Allen Dallas

Hotel with outdoor pool, near Allen Premium Outlets

  • Free buffet breakfast, free WiFi, and free parking
From
$83

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1553 N Central Expressway, Allen, 75013, TX, United States of America
9.2.Superb.
  • The hotel was great! The staff was super friendly! I had trouble with my car and they…

    Sep 19, 2021

  • First time to stay at Tru. Was very impressed, will stay again

    Sep 3, 2021

See all 122 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Easy parking
Quiet
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 95 smoke-free guestrooms
  • Housekeeping (on request)
  • Outdoor pool
  • Free supervised kid's activities
  • Fitness center
  • Business center

For families

  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Allen Premium Outlets - 22 min walk
  • Eagle Stadium - 24 min walk
  • Allen Event Center - 28 min walk
  • Allen ISD Performing Arts Center - 31 min walk
  • Watters Creek at Montgomery Farm - 2.5 mi / 4 km
  • Plano Convention Center - 5.3 mi / 8.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)
  • Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around

Landmarks

  • Allen Premium Outlets - 22 min walk
  • Eagle Stadium - 24 min walk
  • Allen Event Center - 28 min walk
  • Allen ISD Performing Arts Center - 31 min walk
  • Watters Creek at Montgomery Farm - 2.5 mi / 4 km
  • Plano Convention Center - 5.3 mi / 8.5 km
  • Collin College - 8.7 mi / 13.9 km
  • Comerica Center - 15.8 mi / 25.4 km
  • Ford Center at The Star - 17.3 mi / 27.8 km
  • Toyota Stadium - 19.8 mi / 31.9 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 35 min drive
  • Love Field Airport (DAL) - 30 min drive
map
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1553 N Central Expressway, Allen, 75013, TX, United States of America

At a glance

Hotel size

  • This hotel has 95 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 165 lbs)
  • Off-leash area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Billiards or pool table

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Netflix
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi

More

  • Connecting/adjoining rooms available

Fees & policies

Children and extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay
  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • TRU By Hilton Allen Dallas Hotel
  • TRU By Hilton Allen Dallas Allen
  • TRU By Hilton Allen Dallas Hotel Allen

*See fees and policies for additional details or extra charges

FAQs

  • Yes, TRU By Hilton Allen Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 165 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pluckers Wing Bar (2.1 mi), Pie Five Pizza Co. (2.2 mi), and Freebirds World Burrito (2.2 mi).
  • TRU By Hilton Allen Dallas has an outdoor pool and a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Very pleased with the whole experience. This location is not very old and in good shape. We were very comfortable, the staff accommodating and a very nice room. Our only complaint was that even though we were there for 3 nights, they never came to check the room or bring fresh towels. I did ask for towels and they were at our room within minutes with clean towels. My only other complaint is the same at nearly every hotel I stay at; the pillows suck. I usually bring my own but forgot in the rush to get away. Other wise, I will when given the opportunity stay at this location or others if able.

    Mark, 3 night family trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Breakfast was great hotel was really nice lots of places to shop and eat bowling alley right down the street evening staff was very helpful and very nice

    MaryJo, 3 night family trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location and value

    It was okay. I really missed my in-room coffeemaker and coffee.

    1 night trip with friends, Jun 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will stay again

    The hotel was very clean, staff was friendly, pillows were a little flat but overall, it was great. The breakfast buffet was not bad either. I love the 24/7 coffee and tea they provided.

    LaKesha, 3 night business trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    clean nice friendly hotel

    1 night trip, Jun 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful experience

    Our stay was great. The staff were all super friendly even after our puppy had an accident by the doors. They helped make this trip memorable for our entire family! The rooms are comfortable and clean!

    Cecilia, 2 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean quet

    1 night trip, May 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was really nice, clean, and friendly. Very up to date on all décor. Home warming when you need to stay away from home.

    1 night family trip, May 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice, clean and the amenities were thoughtful and unique.

    1 night trip, May 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    family weekend

    The property was very good, super clean and well located. The staff is super friendly even the guy that was at the moment of the check out had a strong attitude and was not friendly at all but the rest of the staff were super nice and helpful.

    Gabriela, 3 night trip with friends, May 14, 2021

    Verified Hotels.com guest review

See all 122 reviews