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Riad

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Deluxe Room, Jetted Tub | In-room safe, desk, bed sheets, wheelchair access
Standard Room | In-room safe, desk, bed sheets, wheelchair access
Deluxe Room, Jetted Tub | In-room safe, desk, bed sheets, wheelchair access
Standard Room | In-room safe, desk, bed sheets, wheelchair access
Superior Room | In-room safe, desk, bed sheets, wheelchair access

Overview of Riad

Riad

3.0 star property
3-star hotel in Downtown Querétaro with restaurant and bar/lounge

6.8/10 Good

25 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • Bar
Map
Independencia 131, Barrio de la Cruz, Centro, Querétaro, QRO, 76020

Room options

About this area

What's nearby

  • In Downtown Querétaro
  • Aqueduct of Santiago de Querétaro - 6 min drive
  • Antea Lifestyle Center - 28 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • Biznaga - 2 min walk
  • Puerto Milagros - 3 min walk
  • Bendito Frio - 3 min walk
  • Carranza 50 - 3 min walk
  • Cenaduría Blas - 4 min walk
Map

About this property

Riad

Riad is a great choice for a stay in Querétaro. For a bite to eat, guests can visit Kasbah, which serves Moroccan cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Kasbah – This diner specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Riad Hotel
Riad Querétaro
Capital O Riad
Riad Hotel Querétaro

Frequently asked questions

Does Riad offer free cancellation for a full refund?
Yes, Riad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riad?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Riad?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad?
Sorry, there's no on-site parking at Riad.
What are the check-in and check-out times at Riad?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Riad?
Yes, Kasbah offers Moroccan cuisine. Nearby restaurants include Cenaduría Blas (4-min walk), El Tejolote (5-min walk) and Alda Cafe (5-min walk).
Does Riad have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Riad like?
Riad is in Downtown Querétaro, a short 8-minute walk from Aqueduct of Santiago de Querétaro and 7 minutes' walk from Plaza de Armas.

Reviews

6.8

Good

7.3/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

not good
Only a sheet on the bed—no blankets, bathroom smell pervaded the room on arrival, no hot water, insufficient soap, no shampoo, a large insect roaming the room, staff very difficult to find in the evening. Noise either in hotel or just outside made it harder to sleep. Location was father from the historial center than I had thought it would be.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

The location is my favorite in Queretaro - "Artsy" district, very calm yet a ten minute walk to the main square(s). The furniture is very basic, wifi can be a bit spotty at times, but it is very clean. The price is great for a hotel that is more than adequate. The owner is from Morocco and has a very nice restaurant as well which is part of the hotel.
Rod, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very unique and fun place to stay. Relaxing patio with pleasant and atmosphere. Restaurant was very good - Mexican / Moroccan fusion. Belly dancing and entertainment over the weekend. Hookahs and tea. Great stay, especially for the price.
Nate, 3-night family trip
Verified Expedia guest review

8/10 Very good

I thought the hotel was closer to historic district but it is possible to take city bus I liked the pool area
Maria, 1-night romance trip
Verified Expedia guest review

4/10 Fair

El chico de recepción poco servicial, el desayuno muy malo, únicamente fue un pan y un cafe que no sabía tan bueno, esperamos mucho tiempo y nunca regresaron a checar si necesitabamos algo mas, nos tuvimos que retirar del restaurante para hacer checkin puesto que esperamos mucho. Las mesas muy sucias, tuve que limpiarla yo así como las tazas del café sucias. En general la mala experiencia fue en el desayuno.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Sergio, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Malo
Desde que llegamos, muy mala atención del receptor, que por cierto, no sabía español, asi que atendió en inglés, dos toallas para tres personas, mal aseado el cuarto y para acabar mi esposa e hija terminaron con piquetes de bichos,no sabemos qué tipo... Mala experiencia, no volvemos ahí. 😟
Fernando, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review