Alexis Park Hotel, San Francisco

I have stayed at this property for years. Its in the Tenderloin area of SF. Its not necessarily a dangerous neighborhood. But you will see open Heroin use. People with mental health issues. And public defecation. But with all that said. If you can get this place for under $140.00. Its a nice clean place with free parking. The parking is limited , So don't show up at 10 pm with a Escalade and expect to find a large spot left. The prices of SF hotels change rapidly. weekends, summertime and special events, drive prices out of reach for some people. This hotel can be $106 to $380.00. If things are beyond your reach. Think about Oakland or East Bay towns and take BART into the City everyday. The biggest problem i have with this property is that they do a $250 hold on your credit card. It stats this in the fine print. But im betting many people miss this. They take your ID and CC card and then have you sign a form that you owe "0" They dont tell you that they just ran your card for $250.00. I know this going in so i dont care. But i feel bad for anybody that comes to SF with limited funds and they find out they are short $$ on there Debit cards. The money is put back in your account soon after check out. Another thing that probably can happen here. One time i got a great a deal on this place, Booked 9 month's ahead of time. And the manager tried to "Upcharge" me to the current rate. Probably double. I did not except that and he backed down. With all that i will stay again....

Dirtiest room I’ve ever been in. First stay at a hotel where the room was so bad I have to review it. There were different kinds of stains and chipped paint all over the wall when you first opened the door (most stains looked pretty easy to clean off). Some of the stains even had a light red color almost looking like blood. Used the bathroom when I first got there and noticed the toilets weren’t even properly cleaned. Literally still little fecal matter around the bowl from the guest before. Then I notice that there is a dried up puddle of throw up in the shower that I guess the maid thought she didn’t have to clean either. We ran hot water over it which did nothing to the stain. I called to the front desk to ask if they could come up to clean the bathroom explaining there was a throw up stain in the tub. They said that the maid(s) had already left for the day and they couldn’t take care of it. They never did anything about it. We only stayed a night, but we definitely did not take a shower there. Stains on some of the sheets as well. Wouldn’t even care about the weird smell or all the beat up furniture, if the room wasn’t as filthy as it was. Funny thing is I picked the hotel because they had decent cleanliness rating for the price, but that was by far the dirtiest hotel room I’ve ever been in. I still haven’t listed everything that was wrong in this room in this entire post.

I was at this very hotel for 2 nights and I had a comfortable stay. In my room on the 2nd Floor, the bed is firm, there’s desk you can work out of, a coffee maker, a clean bathroom with a shower that has soap, conditioner, and shampoo, each, in dispenser pumps. The wi-fi was a bit slow, but it was serviceable. And Jay, the manager, was very polite and helpful. The few short comings that this hotel had were that the walls of the room were thin—you’ll hear voices of patrons coming from either side of your room, so, I recommend that you bring ear plugs. No meals are serviced here, but there’s a Taco Bell/Kentucky Fried Chicken, and Burger King within walking distance. No printer in the complex, but there’s a local public library close by that gives free internet service but charges for printing. And, above all, the location. The complex is situated in Tenderloin, where during the night, homeless people would be sleeping on the streets. One night, I found one sleeping below the staircase of the hotel. With my being from New York City and exposed to the visibility of the homeless crowd, I was not fazed by their presence. They were harmless, but that doesn’t mean that you should be cautious. Just keep walking toward your destination—you don’t harm them, and they won’t harm you. Having said all that, I would came back here again, as long as your stay is just for a few nights.

I wouldn't stay here again if given the chance. We were in town for a concert and had to stay 7 nights - not once in that whole week was our room cleaned. We had to pile the garbage up by the door neatly before we left and ask the front desk for toilet paper rolls on two separate occasions - one in which the boy joked about charging us for it. The room was comfortable enough for two with climate control, somewhat reliable WiFi and satellite television, and a nice bed, but the ironing board is old and hair dryer dusty. The hot water nozzle in the shower was difficult to turn and you could hear whenever anyone in the adjacent rooms was using the shower. The hotel definitely needs an update. The area is sketchy but that's to be expected of San Francisco - anywhere is easy enough to walk or get to with an Uber. My main problem was with the service or lack thereof. We were also not told the hotel has no elevator - not wheelchair or ADA accessible either - so we had to lug our suitcases up a flight of stairs. Not particularly impressed with the hotel given how much we had to pay - and the hotel only takes credit cards, by the way - but it was a place to stay nonetheless.

The interior is actually pretty clean on first appearance and the bed was comfortable. At least until I got bit by a bed bug and found another in the head board. I immediately complained and got moved to another room. As gross as it was, it did not look like an infestation because I only found 2. I must have just been lucky. In the new room I stripped the bed and looked all over and didn't find anything. Still felt like creepy crawlies were all over me during the night but I didn't get anymore bites. The management apologized and said they get a check every month and bugs were not reported. The surrounding area is abysmal. It was really loud at night. I would wake up a few times just to make sure there wasn't someone actually in my room. I also kept a chair against the door for added protection. There was good coffee in the room and the shower had good pressure. I didn't stay long. I would only recommend this place if you are traveling on a budget and you are not easily frightened by homelessness, drugs, and fighting going on around you while you sleep. It is unfortunate to say, but this was probably the best you can expect in the price range for San Francisco.